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⚠️ Most reported problems ⚠️

Not working
63.1%

Login
12.4%

Something else
12.0%

Audio
4.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SoPlayer Problems 😠👌🔥

- No 'space' option in the search bar on the LG tv version

- App wasn't working after update

- Chat response time has slowed down

- Requires login every single time from every single device

- No search bar

- App sometimes buffers endlessly or have no available channels

- Customer service is non existent

  92 Reported Issues: 😵🆘🛟🚨📢

John Lyons
2022-05-16

Following SoPlayers latest update, we no longer have sound on a few stations, especially during the daytime hours. The stations are: MSNBC, CNN, BBC, OWN, and it is hit or miss with other stations. This was not a problem prior to the update. Can you explain what the problem is and if there is a fix?

Stephen
2022-05-09

Says my account is disabled. How do I enable it?

Herman Santana
2022-05-07

Renewal my subscription

Steven Bell
2022-05-05

Here is my name email phone number. Steven Bell teamstevebell@redacted 6788235977 order number 9434 account number HT-096-384 can someone reset me so I can receive a code so I can pay my bill please give me a call and tell me what you do because no one can tell me what to do and I'm always talkin to a representative name Tamara and she just stopped talking to me don't help me don't say anything just stop talkin to me can someone please help me thank you

Steven Bell
2022-05-05

I'm having a problem with renewing my app the new app you have does not send me a code to my phone or to my email I cannot pay my bill and I've been talking to someone for 2 days now trying to get my bills paid I need help

Karen Gholston
2022-05-01

I'm trying to renew my soplayer subscription. I tried the website, checkout.intertain4you.com, but to no avail. I don't want to lose my subsctiption, can anyone help me with this issue?

Myriam
2022-04-30

Need access codes

Nikki Bouchon
2022-04-29

after download of soplayer on new firestick it says need to update. after installing update it says app not installed because package conflicts with existing package. tried to uninstall and reinstall same thing.

Scott
2022-04-28

Cannot log into SoPlayer - continue to get Error EC21

Roxanne LeBeau
2022-04-26

How do I renew for the next 3 months? Site no longer available.

Mark Johnson
2022-04-25

Im trying to retrieve my username and password from NS Hosting but the website is gone. What can I do

Kiram
2022-04-15

How can I pay my bill if mtvhostingnow.com won't let log on

Ron
2022-04-15

On AppleTV - App use to save login info, now it asks me to login in multiple times throughout the day. Also, needs a search feature on AppleTV

OLATZ PASCARIU
2022-04-14

It says that the device is disabled

Bobby Young
2022-04-10

I need to take a device off my account

Dave Lombardi
2022-04-10

We uninstalled because our channels went missing. Upon reloading, it is denying us access. Please contact us immediately as we need technical support. We are current with payment and would like access to the product.

Sandra Campbell
2022-04-03

App requires an update and when I install the update it says app not installed pkg conflicts with an existing package by same name . ?? Help

James
2022-04-02

SoPlayer app keeps crashing on my android phone, please help.

Marshall
2022-04-02

Tried all the fixes....still just crash when I start the app

Bertha Nelson
2022-03-28

I am not able to go to the site to pay my bill, it shows a picture of a cloud then states too many cookies, which was removed. But the account site still not coming up

Frances Mendoza
2022-03-28

I have not been able to sign in to my so player it gives me error EC1O & ECO5. MAX devices wrong. I only gave 4 and this one is one of the 4! When I try to contact support someone is quick to answer but no help. They transfer me PAY for a service that should be provided "Free". this is getting annoying . I'm paying for service I am not receiving. This app sucks. Will someone in support PLEASE contact me. Free of charge! Contacting your support is like looking for something that does not exist.

Holly Hugo
2022-03-28

Trying to sigh up to get it on my TV fire stick.

Linus Wynn
2022-03-28

HELP!!!!!!!!!!!!!!!!

Medel Sebastian
2022-03-18

Need to reset my account se202685. Thanks

Eric Kilpatrick
2022-03-15

Trying to renew my subscriptions

James P Hampshire
2022-03-14

got new firestick. after download of soplayer on new firestick it says need to update. after installing update it says app not installed because package conflicts with existing package. tried to uninstall and reinstall same thing.

Panaquad Smith
2022-03-11

I paid my bill threw Cash App but it's not working

John Sanders
2022-03-11

i can't pay soplay 25166 bill my account # VJ-880-395 my user name is fZqCtWPS CAN YOU CALL ME AT 508-638-8664 / I GOT TO PAY IT BEFORE 3/12/22

Ryan
2022-03-11

I downloaded the SO player app. When I clicked install inside of the app it didn’t do anything. I reset the app still nothing I reset the fire stick nothing. So the App will not let me install

Randell Koch
2022-03-06

My so play will not work can you call me at 701-220-4679 please

Showing 61-90 of 92

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E-Mail: [email protected]

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About this app

You would need access from your service provider that will also provide you with the Provider ID and login information.  Your service provider is responsible for your service quality.  Cutting edge technology in codecs playback and security implementation!  this app is a new and friendly video player fully customizable for your needs!  Available across all platforms and devices to suit your needs.