About: SOPlayer is a new and friendly video player fully customizable for your needs!
Cutting edge technology in codecs playback and security implementation!
Available across all platforms and devices to suit your needs. You would need
access from your service provider that will also provide you with the Provider
ID and login information.
Listed below are our top recommendations on how to get in contact with SoPlayer. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SoPlayer. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
85.71% Contact Match
Developer: devs4you
E-Mail: [email protected]
Website: Visit SoPlayer Website
By Larry McCallum
4 weeks agoI'm paying for Four (4) TV's but only one TV is picking up. It's saying I already have Four TV's. How do I get the other Three working?????
By James C Brewer
1 month agoMy SoPlayer service is not working, even after I reinstalled the app. I paid on July 8th and service was shut-off on Juy 9th. I was on vacation and am just realizing it.
By Dean
4 months agoMy ESPN channel has me locked out all other channels are working
By Dean
4 months agoMy ESPN channel has me locked out all other channels are working
By abdul aziz
7 months agoare you still up and running
By Vicky Thomas
7 months agoSome of my TV are not working
By Abdul aziz
7 months agoI put in my provider id my user name my password and email address and still can’t get into soplayer iptv even though my account has not expired.can you please help me with this issue!
By afrika williams
8 months agoI paid my bill on 4th of January my soplayer has been out of service for 4 days.is there a problem with soplayer
By William Lockett
8 months agoI just spent $79 for 3 months of service. I need my username and Password
By William Lockett
8 months agoI paid seventy nine dollars Six months of soplayer.They cut my service off .I need my service back on
By William Lockett
9 months agoI renew my subscription. I need my username and password. So I can activate my firestick.
By Phillip Whitfield
11 months agoI dont have a pin number for x rated tv
By Gustavis Gramling
1 year agoI need to renew,I forgot how
By CaDarryl West
1 year agoMy app is down for some reason I need assistance!
By Omar Payne
1 year agoI sent a payment but I forgot to put my account number on it
By Ebony
1 year agoBeen having issues with so player for over 1 week. Hope we get credits cause this sh*t too expensive to give away!!!!
By Gregory Bethea
1 year agoI cannot pay my bill and cannot utilize app
By William Gines
1 year agoYes last Friday I didn't get to see my baseball games all day long no soul player on , I text you guys and you said you were going to give me credit I didn't even get a chance to see the fight on Pay-Per-View because so player was off all day last Friday, can you please give me a credit and put on my soul player until the 1st of June if you guys can't do that then I could do without it thank you
By Darrell
1 year agoI'm having an error 530. Is there technical issues with soplayer?
By Lj Charles
1 year agoHaving a reading of 530 error how do I fix this ?
By Reginald Pray
1 year agoThe SoPlayer App keeps telling me that I have service on 4 devices , when in fact I only have the service on 2 devices . I no longer have the other 2 devices , how do I cancel the service on the devices I don’t have anymore ??
By Layonya Epperson
1 year agoI need to call to activate my account. My account number is CM-122-263. I don't remember my password or ID. Your help in this matter will be greatly appreciated.
By David Roland
1 year agoSoPlayer not working
By carol lackey
1 year agoi have so player on fire tv stick and stick had an issue reset fire tv and every thing is gone got new fire tv stick and need to re install order id # 191199 thanks Carol
By Michael scales
1 year agoTrying to get account information so I can pay my bill and don’t have my username or password
By George Bingham II
1 year agoPlease respond to me regarding my username and password for your product that I just downloaded.
By George Bingham II
1 year agoPlease respond to me regarding my username and password for your product that I just downloaded.
By Swizzleneck
1 year agoEx10 error. I paid up to 6 months and my service is not working. Very unprofessional
By Calvin Hill
1 year agoMy soplayer has not been working for days. I sent an email with no response. this is not good business and I need to speak with someone immediately.
By John McCarter
1 year agoSO PLAYERS NOT WORKING JUST BLANK SCREEN
By lisa warren
1 year agoi need to pay my subscription for so player however it says to go to zerohammer.com and there is nothig to login with
By Doctor Antoine Harris
1 year agoHey the upgrade on android I think I have a 7a snapdragon won’t install and New lg tv isn’t in the App Store anymore! Please help
By Leana
1 year agoIt won’t let me install it Message says “it’s conflicting with an existing package with the same name Can you help me with that please Thank you
By Bo Jengals
1 year agoNeed update for webos please!!! LG TV's
By Jose Sepulveda
1 year agoEC06 error. Says already have the maximum amount of devices assigned. I need you all to log out "all the devices I'm apparently logged into" so I can log back into the 5 devices I should be able to. If not I will have to file a dispute with my credit card company and request full reimbursement.
By David B Rector
1 year agoI can't find the website to pay for the service. I really hate their customer service. Does anyone know the website address?
By Antoine Harris
1 year agoCan I get soplayer for web os 6? please let me know how to fix this issue.
By Shmekia Davis
1 year agoI have paid for my subscription now received error message stating that I need to make a payment.. I need this matter to be fixed please
By alvalin entzminger
1 year agoI can't get my soplayer back updated and it come back on
By EDDIE ROBINSON
1 year agoHello, I just had to update my soplayer to the new version in order to watch the contents. I do not like the new version at all!!! How can I switch back to the old version?
By Eric Pernell Johnson
1 year agoI am having issues with my account as it gives me an error message EC11, subscription has expired.
By Reginald Shearin
1 year agoPaid for 2 months of service, only received 1 month of service
By Lenora D. Finch
1 year agomy subscription is expired. how do i re-new with a new bank card? does soplayer have a phone number or email address?
By Joe herman
1 year agoSo player comes and goes wtf
By Patricia Stephens
1 year agoI paid my bill for 3 months and they turned my Soplayer off for nonpayment off for non payment
By Elizabeth
1 year agoWhere do I go to pay my bill what website
By Pamela Brathwaite
1 year agoI have a subscription for 3 devices. One of my 3 televisions needed to have Soplayer reinstalled. BUT as many customers have complained an error occurs when one device needs to have the program reinstalled. Not having a direct customer service number makes this a very frustrating exercise. Soplayer needs to have a direct customer service number or a chat.
By John Alvarez
1 year agoNo working!! Not working comes and goes what's going on I'm making payments and I am not going to be paying for something that is not working properly please correct the issue thank you.
By Daniel Winters
2 years agoI renewed my subscription and the payment went through but it tells me that my user name and password are incorrect how do I fix this
By Daniel dejesus
2 years agoSoplay tells me I have too many devices but I only have two one's working and one is not
By Geneva lee
2 years agoAll my xxx Stations on lock a. I put i the in the code and not still not working
By Geneva lee
2 years agoHow do I get the old splay back I don't like the new one
By Geneva lee
2 years agoI get it now so I need my code back please or see me back two the
By Geneva lee
2 years agoI need all my info to put up my soplayer
By James Reyes
2 years agoI uninstalled Soplayer app & tried to reinstall the app but it is giving me an error message.
By Robert Booker
2 years agoWant to make my payment but need help showing how do that.
By Nijeil austin
2 years agoI want to renew my subscription but I don’t see how to it won’t let me
By Zina Whitehurst
2 years agoI have 4 fire sticks with so player on all 4. One of my firesticks died and I had to get a new one. I need to deactivate so player on the one that died so that I can log in on my new one. It is telling me that I have reached my limit on devices, but technically I only have it on 3 since one of the fire sticks does not work anymore. How can I do that?
By Rick Snowden
2 years agoWant to renew my account by paying my subscription. How do I?
By Anthony Braggs
2 years agoNeed to update my payment information. Please contact ASAP.
By Lawrence Ford
2 years agoTrying to renew my SOplay subscription
By Rick
2 years agoI need to renew my services but I don't have a link. Can you send me a link please? Rick
By CHRISTOPHER LYTLE
2 years agoI had to reinstall the So Player on two devices. I deleted both and reinstalled one device. It says I have max. number of devices assigned. I only have 2 active now. I have two accounts allowing 4 devices. Please help
By Timothy Mccrary
2 years agoI paid for a new subscription but when I try to log in it doesnt allow me to. my account number is VM-494-384
By Vernon Crump
2 years agoNeed to renew subscription
By David Contreras
2 years agoI already paid my service before my due day . And now I got a message on my tv , telling me I need to renew my service. And I am trying to reach you guys but you’re website is down
By Hannah Hauser
2 years agoI paid my bill through Cash app 2 days ago and now I'm getting an error that there are too many devices for my subscription. We only have 2 devices set up. I can't get on morestreamsnow.com to talk with customer support, their website is down. Can someone please help? Account #SE526452
By jano bajster
2 years agoGetting the following error: "Device is already assigned to another subscriber." How do i edit that or find that subscriber to correct the problem?
By Raymond Kelso
2 years agoI am having issues with my account as it gives me an error message EC11, subscription has expired. My account is paid up through 05/06/2022. Who can help me with this issue.
By Eddie
2 years agoI am trying to renew my membership but the website morestreams.now is has been taken down. Is there another website I can pay through?
By Victor Lopez
2 years agoI need my account info
By william Taylor
2 years agoforgot user ID and Password. what is user ID?
By Robert Harris
2 years agoGetting this error message stating I have maximum number of devices assigned. Not true as I only have three firesticks. Please help to reset as I have been with out this TV for weeks. Mac: 2000dd3a0672 Serial: 00F1133169D6012328A5854AAC62C342
By KEVIN MAURICE MORROW
2 years agoforgot provider Id, user name and password for my account
By Aurelo Scott
2 years agoI want to pay my bill
By William Hurd
2 years agoi cant pay my bill
By Donald E Clay
2 years agoI need to contact a live representative to help me use my service. I keep getting a EC10 code. I don't know what to do with that or who to call to help me. Please help me asap. Thanks 👍
By Donald E Clay
2 years agoI can't even get into my account because I get a EX10 ERROR CODE. Help
By Nereus Forcha
2 years agoHow do I get answer to my question
By Nereus Forcha
2 years agoHow do I pay my bill, please. Like where do I go to pay my bill?
By Miguel Armendariz
2 years agoMessage tells me I have maximum number of devices installed but only have 2 and a cell phone
By Juan January
2 years agoCan't pay my bill it keeps saying an error
By Rebecca Yerian
2 years agoLooks like others are having the same problem as I am, I’ve renewed before with no problem but this time it’s redirecting me to a different site. Pleas help because I love your app!!
By Dameon vance
2 years agoI’m trying to renew an pay my so player bill I ca t find away to do it need help ASAP plzz
By Sonya Lamarcus Hopkins
2 years agoCan someone call me to help me connect my so player to my tv. Call me 2104274351
By Sonya Lamarcus Hopkins
2 years agoCan someone call me to help me connect my so player to my tv
By Cory Riguidel
2 years agoHow do I renew my subscription
By Art
2 years agoI wish SP customer service would reset my only device so that I could login with other devices.
By Geneva Lee
2 years agoI'm not getting any sound from all channels you can't hear anything an my channels keep freezing then is reported the same thing
By April Bullock
2 years agoOn the So player app having technical issues with the Adult channels for the past week it's been showing no program data. How can this issue be resolved??
By Ashante Brown
2 years agoI can’t log in to infor@redacted for renewal is there any other way to renewal ?
By Luis Perez
2 years agoIt says that I’m disabled and trying to pay my bills so I can continue watching some movies
By Archie zanolli
2 years agoIt’s almost impossible to try to renew your prescription. It’s not a easy way to go in and have your profile up and just pay with your card. Every month I go through a complete hassle. Almost want to quit.
By David Ferrara
2 years agoI Want to Renew My Subscription
By Jay Roberson
2 years agoCan't get logged in to pay my bill and renew my service. Topupnow.click takes me to some kind of phone service . very frustrating!
By Nykiesha Renee White
2 years agokeep saying i have a maximum number of devices assigned and only working on one
By Darryl Turner
2 years agoTrying to renew my subscription keep getting message that there is no server
By Andy Harvey
2 years agoIt tells me I have 4 devices signed in and I only have 3 devices, I tried reloading the the App and I keep getting ERROR ECO6 YourMAC20004054293b Your Serial: DD6B02CCBCE6C3445BDEBOAE4879EF15
By Travisty
2 years agoI am getting the 'Device is Disabled" message. Tried re-installing but nothing is working
By Rakan Aown
2 years agoMy serial number is IOS.49A128EE-4883-4328-BD60-0BC3D2193A8E It says device type not allowed and I cannot access my TV. Can you please let me know the issue? Thanks
By Shana and Theo
This company used to respond within one second on chat, not anymore now you have to wait a day for someone to respond and then it’s a new rep who didn’t read the previous messages so I’ve been in a cycle of not getting any answers for something I’m paying for and is not working! It’s requiring me to login every single time from every single device and it’s to the point of not functioning without becoming a huge pia! On top of this the chat will say there’s a search bar! There is no search bar!! They will tell you all kinds of things that don’t exist on their app! You’re like no I have to scroll through every single channel and they aren’t even labeled ! The shows and tv channels cannot be searched for you have to go thru a thousand scrolls to magically land on what you want you to watch! That goes for movies too! It’s definitely not being cared for and I just see more frustration as time goes on now I’m looking for something else since I can’t get any good help!
By Ninasplace1
This app when it works it works well but when it doesn’t it’s a piece of crap. I can’t always open this app and it works, some days it buffers endlessly or have no available channels. I have to delete and reinstall, reboot my phone, re-log on, try logging out that will take another hour. There should be a refresh button in the app somewhere. You pay for service you would think that the service provider would care and fix those issues but no such luck. Customer service is non existent I emailed when there is a problem and they don’t even have the curtsy to email me back, I hear absolutely nothing. So enjoy your voiceless shows that buffers endlessly or just disappear in the middle of you watch for day’s on end, I think it’s time for a new provider, one that cares about the people that’s making them rich.
By Jo Shine
The player is a great player with great layout but the biggest drawback is not allowing the customer to remove its devices from a provider and having to depend on the provider to do so. I have this player and the provider went out of business and now it is hell trying to have all of my devices removed from the previous provider being they went out of business. It’s like you’re locked in and if you want to go elsewhere you have to rely on a provider to remove your devices. This should definitely be something the customer should have the power to do. Developers - please address this issue and provide some sought of fix to this as this would make your player so much better.
Leave a comment:
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →