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Last Updated on 2024-10-29 by LA County Library

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Common LA County Library Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LA County Library app on iOS and Android devices. Solve all LA County Library app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LA County Library iPhone Issues and Solutions

LA County Library iOS app crashes, not working, errors
LA County Library iOS app network issues
LA County Library on iOS has black/white screen

LA County Library Android App Issues and Solutions

LA County Library has errors/crashing/not working
LA County Library server network connectivity issues
LA County Library has black screen

LA County Library iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LA County Library app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LA County Library app crashes or not working on Iphone (iOS):

Close and restart the LA County Library app on iPhone
Update LA County Library app to the Latest Version for iOS
Uninstall and reinstall LA County Library iPhone app
Update your iPhone to the latest iOS version

Fix LA County Library on iPhone unable to connect to server/internet connection issues::

To resolve LA County Library network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LA County Library black/white screen (blank screen) on iPhone:

Follow the LA County Library iOS app troubleshooting guide Here →

LA County Library Android App Issues and Solutions

Fix LA County Library not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LA County Library app issues:

Force Stop the LA County Library App
1. On android, goto "Settings" » click LA County Library app. » click "Force Stop".

Update LA County Library to the latest version on PlayStore

Clear LA County Library App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LA County Library app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LA County Library.

Fix LA County Library unable to contact server/ LA County Library internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LA County Library » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LA County Library » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LA County Library on android.

Solve LA County Library black/white screens issue on Android:

Follow the LA County Library android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LA County Library, developers of LA County Library.

About this app

Take LA County Library with you wherever you go! Search our catalog, place holds, manage your account, find a location near you, reserve a study room, view our upcoming events, and more!