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  2024-10-29

LA County Library Customer Service 👿🤬😡😠💢😤

LA County Library Contact Information

Listed below are our top recommendations on how to get in contact with LA County Library. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LA County Library. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).








Read 3 Customer Service Reviews 😭😔💔

3.1 out of 5

I was so hopeful for a simple, useful app

2023-12-22

by Sobayjim

Accessing my account was easy. Scanned my card and entered the pin. No problem.

But when I attempted to place a book on hold it wants me to enter the card number again and the scan option doesn’t even work. Make it simple. I’m logged in on the app. Use my account info you already have and don’t make me enter it again. No, making me scan it again is not a simple solution even if it worked. I may have my phone with me everywhere I go but not my library card. You know who I am because I’m logged in. Use that.

What I had most hoped for in this app isn’t simple to use, but should be simple to fix.

Can’t even log in!

2023-12-29

by Itsjustdj

I was so excited about this app, but it won’t even recognize my account number and PIN. Tried several times and no go. Maybe another update will fix it? Also, it’s crazy that they used a developer from the UK rather than an LA-based county-approved vendor. How does that work? Who decided that one???

Unfortunate

2024-01-05

by PSDT

It won’t scan my barcode. When entering the number and pin manually it won’t log in. This happens both on the iPhone and the iPad app. When logging in on the website, all works is fine. The app is unfortunately useless.


Have a Problem with LA County Library? Report Issue




Why should I report an Issue with LA County Library?

  1. Pulling issues faced by users like you is a good way to draw attention of LA County Library to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a LA County Library customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using LA County Library.


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