Nykaa Fashion - Shopping App Reviews

by Niki1323

Items can’t be added to shopping cart because of slow moves

by Ilovemyfreedom

I tried Forgot Password and it sends a link to my email id. But the link doesn’t work

by JellyFish2809

There is no option to change currency.

by Karish9

I was trying to reach customer service and trying to explain my query & even After sending 7 emails no one was able to give a prompt solution. The query I ask and the response they give completely irrelevant.
I was able to reach them via their website chat and the person named Stephanie was able to solve my query. Out of all the lamest thing is that the person herself asked me to give a review mentioning her name and to mention that I’m satisfied and also requested me to share the screenshot with her.

Definitely not a professional customer service teams!

Although Stephanie was able to solve my issue, definitely I will not recommend this app just because of their customer service!!

by Navyachirukrui

They don’t even let customers know if a product is out of stock..they need to manage this..when I placed an order they cancelled it after so many days saying it is out of stock..it happened to me again..they should be able to manage atleast this.

by Pooja.raj

By default, NykaaFashion took my location and showed the shipping country to be US. I just wanted to check if it can be shipped to India. It worked. Later when I wanted to change the shipping back to US, it doesn’t show the option to change.

by Vaibhav21

Recently got a recommendation about Nykaa Fashion from a friend. Trying to order something from outside India to be delivered within India but getting an error that international currency is not supported and there is no option to change the currency to INR. This is not expected from such a brand. There should be an option to order in INR even from outside the country. I know all other competitive stores do support it. If basic functionality of ordering is not supported, then app should not be listed globally. Hope this gets some attention.

by Srishtysweet

I would like to applaud the service of a customer executive of the this app team, his name is “Yash Britto”, who helped me with my concern and resolved it on priority basis.
Thank you for that :D

by Dtntbtht

I had to exchange the tshirt I had bought. Customer care executive name SANIYA, she really helped me from checking if the tshirt size is available for return or not. She checked and informed me about the same. Also she quickly processed the return of the product as the size was not available. Very quick and amazing service she gave. Really impressed…. Thank you Sania and nayka fashion 😊

by Moto Darling

Good

by Rohanjshah

Love the curated collection and fabulous brands available

by Rimpyk38

Everything is perfect, dress fits perfect. Love your design

by GC708

Appreciated the help provided by the support team. Dhaval Khatri was helpful and did his best to provide a solution at a time I was extremely stressed.

by Mustufa Shaikh

It’s a awesome online store to buy fashionable clothes, it’s very convenient to buy.

by Anushri Sarda

Afshaan Shaikh was very helpful, and patient in processing my request. They were very swift in helping resolving my complex order ! Thanks !

by Priya1543

I had issue with return from long time tired of complaining and wanted to ditch Nyka but Nagma helped me to have smooth return support
Thanks to her

by Gia.K.

Sanjana was very helpful and went above and beyond in helping me initiate the return! She was wonderful, prompt, and super helpful in answering all my questions and concerns. This was my first time ordering from here and she was of immense help! Thank you Sanjana!

by MIV Ilak

Customer service agent Chirag Patel was very spontaneous and responsive. Appreciate his timely support and service as he clearly understands the needs of customers. Nykaa should continue to have such professional customer service agents!

by Himanshu Goel

User Interface is great and also the collection is nice. The thing I like about is I was having issue with a refund amount for one item. But, the guy Yash Britto was just awesome. He helped me so quickly and resolved all my issues in just 5 minutes.

Yash Britto - Excellent Support Member.

by Sanjanakurup

I had to return a saree of which I ordered two sizes as I wasn’t sure of my size. Customer service representative Omkar Pawar did an excellent job in handling my request in a timely and efficient manner. I will definitely be shopping from Nykaa Fashion again in the future, thank you Omkar!