Nykaa Fashion - Shopping App Reviews

Nykaa Fashion - Shopping App Reviews

Published by on 2023-12-20

About: Nykaa Fashion Online Shopping App is your go-to online shopping app in India to
get your hands on the latest luxury collections. Your one-stop destination to
luxurious shopping, Nykaa Fashion App offers you curated clothing and
accessories collections! With the Nykaa online fashion shopping app, discover
the most iconic brands online.


About Nykaa Fashion


What is Nykaa Fashion? Nykaa Fashion Online Shopping App is a luxury online shopping app in India that offers a curated collection of clothing and accessories from over 250 renowned and emerging brands. The app offers ethnic wear, contemporary wear, jewellery, footwear, and handbags collections for women. It also features a blog called Style Files that provides fashion tips and insights on the latest trends.



         

Features


- Curated edit of over 250+ designers and brands for contemporary and ethnic fashion

- Push notifications to keep users updated on the latest fashion trends

- Wishlist feature to save favorite items

- Easy exchange and return policy for many styles

- Flat 10% off on the first order

- Style Files blog for fashion tips and insights

- Collections of ethnic wear, contemporary wear, jewellery, footwear, and handbags from renowned brands like Label Ritu Kumar, AND, Global Desi, Alaya by Stage3, AM:PM, Varun Bahl, Tribe by Amrapali, Misho, Pipa Bella, SIA, Studio Kassa, Zohra, Colaba Causeway, INOCHHI, OCEEDEE, ZTOES, Vareli Bafna, Adora by Ankita, Baggit, Caprese, Eske Paris, ESBEDA, Hidesign, and Inai.



Overall User Satisfaction Rating


Positive experience
65.3%

Negative experience
34.7%

Neutral
8.4%

~ from Justuseapp.com NLP analysis of 2,473 combined software reviews.

Key Benefits of Nykaa Fashion

- Excellent customer service with prompt and efficient handling of returns and exchanges

- Professional and helpful customer service agents who understand the needs of customers

- User-friendly interface and a great collection of fashionable clothes

- Swift resolution of complex orders and issues by the support team




21 Nykaa Fashion Reviews

4.7 out of 5

By


Return and exchange

I had to exchange the tshirt I had bought. Customer care executive name SANIYA, she really helped me from checking if the tshirt size is available for return or not. She checked and informed me about the same. Also she quickly processed the return of the product as the size was not available. Very quick and amazing service she gave. Really impressed…. Thank you Sania and nayka fashion 😊


By


Trying to use from outside India

Recently got a recommendation about Nykaa Fashion from a friend. Trying to order something from outside India to be delivered within India but getting an error that international currency is not supported and there is no option to change the currency to INR. This is not expected from such a brand. There should be an option to order in INR even from outside the country. I know all other competitive stores do support it. If basic functionality of ordering is not supported, then app should not be listed globally. Hope this gets some attention.


By


Excellent Service

I had to return a saree of which I ordered two sizes as I wasn’t sure of my size. Customer service representative Omkar Pawar did an excellent job in handling my request in a timely and efficient manner. I will definitely be shopping from Nykaa Fashion again in the future, thank you Omkar!


By


Excellent Customer Care

User Interface is great and also the collection is nice. The thing I like about is I was having issue with a refund amount for one item. But, the guy Yash Britto was just awesome. He helped me so quickly and resolved all my issues in just 5 minutes.

Yash Britto - Excellent Support Member.


By


Responsive customer service agents

Customer service agent Chirag Patel was very spontaneous and responsive. Appreciate his timely support and service as he clearly understands the needs of customers. Nykaa should continue to have such professional customer service agents!


By


Sanjana - great customer service!

Sanjana was very helpful and went above and beyond in helping me initiate the return! She was wonderful, prompt, and super helpful in answering all my questions and concerns. This was my first time ordering from here and she was of immense help! Thank you Sanjana!


By


Support from Nagma hussain is impeccable

I had issue with return from long time tired of complaining and wanted to ditch Nyka but Nagma helped me to have smooth return support
Thanks to her


By


Pathetic Service

I was trying to reach customer service and trying to explain my query & even After sending 7 emails no one was able to give a prompt solution. The query I ask and the response they give completely irrelevant.
I was able to reach them via their website chat and the person named Stephanie was able to solve my query. Out of all the lamest thing is that the person herself asked me to give a review mentioning her name and to mention that I’m satisfied and also requested me to share the screenshot with her.

Definitely not a professional customer service teams!

Although Stephanie was able to solve my issue, definitely I will not recommend this app just because of their customer service!!


By


Don’t prefer this app..it is so frustrating

They don’t even let customers know if a product is out of stock..they need to manage this..when I placed an order they cancelled it after so many days saying it is out of stock..it happened to me again..they should be able to manage atleast this.


By


Issue with change in shipping country

By default, NykaaFashion took my location and showed the shipping country to be US. I just wanted to check if it can be shipped to India. It worked. Later when I wanted to change the shipping back to US, it doesn’t show the option to change.


By


Helpful Customer support

Appreciated the help provided by the support team. Dhaval Khatri was helpful and did his best to provide a solution at a time I was extremely stressed.


By


Return experience

Afshaan Shaikh was very helpful, and patient in processing my request. They were very swift in helping resolving my complex order ! Thanks !


By


Nykaa fashion

It’s a awesome online store to buy fashionable clothes, it’s very convenient to buy.


By


Appreciation feedback

I would like to applaud the service of a customer executive of the this app team, his name is “Yash Britto”, who helped me with my concern and resolved it on priority basis.
Thank you for that :D


By


Thank you

Everything is perfect, dress fits perfect. Love your design


By


Great App!

Love the curated collection and fabulous brands available


By


Cant change currency

There is no option to change currency.


By


Unable to reset the password

I tried Forgot Password and it sends a link to my email id. But the link doesn’t work


By


Good

Good


By


Error code occur while adding items to shopping cart

Items can’t be added to shopping cart because of slow moves


Guddu Kumar   1 year ago


Nykaa toll free sarvice number -637-228-5244 all Cancellation Request amount padding just enquiry regarding releted information



Is Nykaa Fashion Safe?


Yes. Nykaa Fashion - Shopping App is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,473 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Nykaa Fashion Is 65.3/100.


Is Nykaa Fashion Legit?


Yes. Nykaa Fashion - Shopping App is a totally legit app. This conclusion was arrived at by running over 2,473 Nykaa Fashion - Shopping App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Nykaa Fashion Is 73.7/100..


Is Nykaa Fashion - Shopping App not working?


Nykaa Fashion - Shopping App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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