Sakani Status

Last Updated on 2024-12-14 by National Housing Company

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Common Sakani Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sakani app on iOS and Android devices. Solve all Sakani app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sakani iPhone Issues and Solutions

Sakani iOS app crashes, not working, errors
Sakani iOS app network issues
Sakani on iOS has black/white screen

Sakani Android App Issues and Solutions

Sakani has errors/crashing/not working
Sakani server network connectivity issues
Sakani has black screen

Sakani iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sakani app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sakani app crashes or not working on Iphone (iOS):

Close and restart the Sakani app on iPhone
Update Sakani app to the Latest Version for iOS
Uninstall and reinstall Sakani iPhone app
Update your iPhone to the latest iOS version

Fix Sakani on iPhone unable to connect to server/internet connection issues::

To resolve Sakani network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sakani black/white screen (blank screen) on iPhone:

Follow the Sakani iOS app troubleshooting guide Here →

Sakani Android App Issues and Solutions

Fix Sakani not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sakani app issues:

Force Stop the Sakani App
1. On android, goto "Settings" » click Sakani app. » click "Force Stop".

Update Sakani to the latest version on PlayStore

Clear Sakani App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sakani app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sakani.

Fix Sakani unable to contact server/ Sakani internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sakani » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sakani » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sakani on android.

Solve Sakani black/white screens issue on Android:

Follow the Sakani android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at National Housing Company, developers of Sakani.

About this app

سكني هو البرنامج الحكومي التابع لوزارة الإسكان والمعني برفع نسبة تملك البيت الأول للمواطنين في المملكة العربية السعودية. يعمل برنامج سكني على توفير حلول وخيارات سكنية متنوعة.