WavePay Reviews

WavePay Reviews

Published by on 2023-11-01

About: Wave Money is Myanmar's #1 Mobile Financial Services Institution with over 5
million users. Wave Money has brought financial inclusion to millions of
Burmese through the largest nationwide agent network of Wave Shops and Wave
Money customer app.


About WavePay


What is WavePay?

Wave Money is Myanmar's leading mobile financial services institution with over 5 million users. The app, WavePay, aims to enable customers to discover more services and help businesses serve customers better by enabling the digital payment ecosystem. It offers a range of features such as sending money, QR send money, nearby Wave Shops, bank partnerships, mobile top-up, broadband payment, service bills payment, solar payments, and bus ticket booking.



         

Features


- Send Money: Customers can send money to anyone and anywhere in Myanmar at any time using just a phone number. Money can be sent to other WavePay phone numbers, any other mobile number, or non WavePay phone numbers and Myanmar NRC can be collected at the receiver's nearest Wave Shop.

- QR Send Money: Scan someone's WavePay QR to send them money.

- Nearby Wave Shops: Allows customers to discover the nearest Wave Shop to do cash in or cash out from the WavePay app.

- Bank Partnerships: Top-up WavePay account through linking Yoma Bank Account or sending money through KBZ and CB Mobile Banking app.

- Mobile Top-up: Top-up Telenor, MPT, Ooredoo, MyTel or MecTel phone number using WavePay.

- Broadband: Pay Telenor and Ananda broadband bills using WavePay.

- Service Bills: Pay Star City service bill through WavePay.

- Solar: Make payments to Solar Home & Sun King through WavePay.

- Bus Tickets: Book tickets seamlessly within WavePay through the first progressive web app payment integration in Myanmar - brought to you in partnership with MMBusTicket.com.

- Better customer experience: WavePay is more intuitive with better navigation, automatic OTP recognition, seamless user onboarding, mobile operator recognition, recent saved transactions, etc. Share a snapshot of your transaction confirmation through any messaging app upon confirmation using Share Confirmation. Long press any transaction in transaction history to copy the transaction date to your clipboard.

- Cleaner look and feel: The new WavePay has clear payment categories such as bills, top-up, etc. WavePay also has a Notification Inbox which receives Cash Out and WavePay API notifications.

- Transparency: WavePay provides information on how to use features, how and where to cash in as well as a better transaction history with more details of how customers have used their wallet.



Overall User Satisfaction Rating


Negative experience
77.9%

Neutral
26.3%

Positive experience
22.1%

~ from Justuseapp.com NLP analysis of 1,452 combined software reviews.

Key Benefits of WavePay

- None mentioned in the review




20 WavePay Reviews

3.7 out of 5

By


app problem

I checked the reviews before downloading it and read some about how whenever they open WavePay they were redirected back to their phone’s home screen. I genuinely didn’t think of it through and downloaded it expecting a bit better. First thing first, they asked me which language I’d like to use so I tried to choose English but I couldn’t click anything and WavePay stayed there frozen. So I thought the problem might be my phone so I checked the other apps and my phone was completely fine. I tried clicking it again and i was redirected back to my home page without being even able to choose the language. I tried to restart my phone, tried to delete WavePay and downloaded it again. I did that about 3 times but there was no luck. I hope you can fix this.


By


Update for iOS?

When will iOS users get updated version that android users have already? It’s been 11 months WavePay has no update!!! ☹️


By


Objectmapper failed to response

This version got error in iOS 14.1 iPhone it’s said objectmapper failed to response when entering pin and logging in. Moreover it’s Saturday where to contact app developers . For this kind of financial applications should reliable when weekends or after banking hours!! Now I can’t use for my work , my expense , it’s cost some money incomes and inconveniences payment to others , or I can’t buy what’s daily needs .


By


Include for Telegram payments

I hope You can support for that currency for this plan in Myanmar. We want to use bot system in telegram or iMe.


By


Small company but unnecessarily haughtier than others

So many restrictions to transfer money to bank account, many difficulties to upgrade wave account.
Wave is just a small dot in Myanmar where other financial services providers like KBZpay & CB Pay are speedily growing and moving forward.
Absolutely nothing.


By


Can’t upgrade level-2

Customer service said my account already upgraded on their side but not in my iPhone X, they said version must be 1.1.2 will work but newest version is 1.1.4. Asked me to log out and login again but the same. Can’t solve this problem


By


Very Poor Customer Service

NO MORE WAVE PAY!

My account was lock and asking customer service to check it, they put me on hold for 8 minutes and hanged up. Again I tried calling second time 15 minutes on hold and no one is responding, I can’t tolerate anyone!! NO MORE WAVE PAY!!


By


Fraud but not a total fraud!

WavePay was good until I topped up my mum’s phone!
18 August around 9am I topped up mum’s phone and she didn’t receive anything! If I don’t receive the top up until tonight, I won’t delete this review.


By


Disappointed

Don't they check kyc that we send.
language can't change.
After i upload KYC why they allow to upload again and again.
Can't contact to callcenter.


By


Doesn't work on my phone

whenever i open that app. it automatically close. i hope u see that


By


Scam App

Most of the people who used WavePay are got scammed and WavePay server didn’t take any responsibility. Please remove WavePay. It will be a big help for 70% of Burmese People who don’t know how not to get scammed. Thank you.


By


Bad service

They have many mistakes and they can’t suddenly do customer service. Don’t use WavePay and their service


By


App Crash

when open app
Return to main screen


By


Don’t use this app

The worst service in Myanmar
No secure privacy and a lot of people automatically lose their money from account


By


Trash

Please delete WavePay it has been too long of the services and it’s been 1 hour todo but not working so please delete WavePay before we Project Zorgo delete WavePay versions


By


Need new version

This version is really boring
N not updated.


By


This Version cannot used please update the version

We need update


By


Bad customer,Irresponsible and unsafe

Bad customer service !! Absolutely Irresponsible!!
It’s is not save to use wave pay..
Don’t use this pay..


By


Bad Service

It is neither safe nor safe to use


By


Security risks!

WavePay is not safe to use anymore. WavePay is now security risks to users. Better delete/uninstall this garbage.


By


Can’t Loggin

Shit update, I can’t loggin my mytel acc




Is WavePay Safe?


Yes. WavePay is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,452 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for WavePay Is 22.1/100.


Is WavePay Legit?


Yes. WavePay is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,452 WavePay User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for WavePay Is 48.4/100..


Is WavePay not working?


WavePay works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



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