WavePay Reviews

WavePay Reviews

Published by on 2024-10-31

🏷️ About: Wave Money is Myanmar's leading mobile financial services institution with over 5 million users. The app, WavePay, aims to enable customers to discover more services and help businesses serve customers better by enabling the digital payment ecosystem. It offers a range of features such as sending money, QR send money, nearby Wave Shops, bank partnerships, mobile top-up, broadband payment, service bills payment, solar payments, and bus ticket booking.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
61.7%

🙄💅🫥 Neutral
20.8%

😎👌🔥 Positive experience
17.5%

~ from Justuseapp.com NLP analysis of 1,618 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- None mentioned in the review



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

3.7 out of 5

Bad customer,Irresponsible and unsafe

2022-06-03

Bad customer service !! Absolutely Irresponsible!!
It’s is not save to use wave pay..
Don’t use this pay..

Trash

2022-07-04

Please delete WavePay it has been too long of the services and it’s been 1 hour todo but not working so please delete WavePay before we Project Zorgo delete WavePay versions

Objectmapper failed to response

2022-08-05

This version got error in iOS 14.1 iPhone it’s said objectmapper failed to response when entering pin and logging in. Moreover it’s Saturday where to contact app developers . For this kind of financial applications should reliable when weekends or after banking hours!! Now I can’t use for my work , my expense , it’s cost some money incomes and inconveniences payment to others , or I can’t buy what’s daily needs .

Security risks!

2022-09-06

WavePay is not safe to use anymore. WavePay is now security risks to users. Better delete/uninstall this garbage.

Small company but unnecessarily haughtier than others

2022-10-07

So many restrictions to transfer money to bank account, many difficulties to upgrade wave account.
Wave is just a small dot in Myanmar where other financial services providers like KBZpay & CB Pay are speedily growing and moving forward.
Absolutely nothing.

Can’t upgrade level-2

2022-11-08

Customer service said my account already upgraded on their side but not in my iPhone X, they said version must be 1.1.2 will work but newest version is 1.1.4. Asked me to log out and login again but the same. Can’t solve this problem

Very Poor Customer Service

2022-12-09

NO MORE WAVE PAY!

My account was lock and asking customer service to check it, they put me on hold for 8 minutes and hanged up. Again I tried calling second time 15 minutes on hold and no one is responding, I can’t tolerate anyone!! NO MORE WAVE PAY!!

Disappointed

2023-01-10

Don't they check kyc that we send.
language can't change.
After i upload KYC why they allow to upload again and again.
Can't contact to callcenter.

Doesn't work on my phone

2023-02-11

whenever i open that app. it automatically close. i hope u see that

Scam App

2023-03-12

Most of the people who used WavePay are got scammed and WavePay server didn’t take any responsibility. Please remove WavePay. It will be a big help for 70% of Burmese People who don’t know how not to get scammed. Thank you.

Bad service

2023-04-13

They have many mistakes and they can’t suddenly do customer service. Don’t use WavePay and their service

This Version cannot used please update the version

2023-05-14

We need update

Don’t use this app

2023-06-15

The worst service in Myanmar
No secure privacy and a lot of people automatically lose their money from account

Bad Service

2023-07-16

It is neither safe nor safe to use

app problem

2023-08-17

I checked the reviews before downloading it and read some about how whenever they open WavePay they were redirected back to their phone’s home screen. I genuinely didn’t think of it through and downloaded it expecting a bit better. First thing first, they asked me which language I’d like to use so I tried to choose English but I couldn’t click anything and WavePay stayed there frozen. So I thought the problem might be my phone so I checked the other apps and my phone was completely fine. I tried clicking it again and i was redirected back to my home page without being even able to choose the language. I tried to restart my phone, tried to delete WavePay and downloaded it again. I did that about 3 times but there was no luck. I hope you can fix this.

Need new version

2023-09-18

This version is really boring
N not updated.

Fraud but not a total fraud!

2023-10-19

WavePay was good until I topped up my mum’s phone!
18 August around 9am I topped up mum’s phone and she didn’t receive anything! If I don’t receive the top up until tonight, I won’t delete this review.

App Crash

2023-11-20

when open app
Return to main screen

Update for iOS?

2023-12-21

When will iOS users get updated version that android users have already? It’s been 11 months WavePay has no update!!! ☹️

Include for Telegram payments

2024-01-22

I hope You can support for that currency for this plan in Myanmar. We want to use bot system in telegram or iMe.

Can’t Loggin

2024-11-23

Shit update, I can’t loggin my mytel acc



Is WavePay Safe? 🤗🙏


Yes. WavePay is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,618 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for WavePay Is 22.1/100.


Is WavePay Legit? 💯


Yes. WavePay is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,618 WavePay User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for WavePay Is 48.4/100..


Is WavePay not working? 🚨


WavePay works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with WavePay? Post a Review




Features

- Send Money: Customers can send money to anyone and anywhere in Myanmar at any time using just a phone number. Money can be sent to other WavePay phone numbers, any other mobile number, or non WavePay phone numbers and Myanmar NRC can be collected at the receiver's nearest Wave Shop.

- QR Send Money: Scan someone's WavePay QR to send them money.

- Nearby Wave Shops: Allows customers to discover the nearest Wave Shop to do cash in or cash out from the WavePay app.

- Bank Partnerships: Top-up WavePay account through linking Yoma Bank Account or sending money through KBZ and CB Mobile Banking app.

- Mobile Top-up: Top-up Telenor, MPT, Ooredoo, MyTel or MecTel phone number using WavePay.

- Broadband: Pay Telenor and Ananda broadband bills using WavePay.

- Service Bills: Pay Star City service bill through WavePay.

- Solar: Make payments to Solar Home & Sun King through WavePay.

- Bus Tickets: Book tickets seamlessly within WavePay through the first progressive web app payment integration in Myanmar - brought to you in partnership with MMBusTicket.com.

- Better customer experience: WavePay is more intuitive with better navigation, automatic OTP recognition, seamless user onboarding, mobile operator recognition, recent saved transactions, etc. Share a snapshot of your transaction confirmation through any messaging app upon confirmation using Share Confirmation. Long press any transaction in transaction history to copy the transaction date to your clipboard.

- Cleaner look and feel: The new WavePay has clear payment categories such as bills, top-up, etc. WavePay also has a Notification Inbox which receives Cash Out and WavePay API notifications.

- Transparency: WavePay provides information on how to use features, how and where to cash in as well as a better transaction history with more details of how customers have used their wallet.

  Customer Service/Support
Developer:
Wave Money


Website: