Contact Kyla Support

by MrsFelicaH

This app is run by a new software company with no reputation that crosses boundaries between advertising and health data handling. The following are excerpts from their privacy policy:

“We will share your protected health information with third party ‘business associates’”

“ We may use or disclose your protected health information, as necessary, to provide you with information about treatment alternatives or other health-related benefits and services that may be of interest to you.”

“ “Protected health information” is information about you, including demographic information, that may identify you that relates to your past, present or future physical or mental health condition and related health care services.”

There are many other ways they list of sharing your data that require your advance, *written* disapproval to stop.

by Patient RZ

The app was required for Covid test at action one urgent care. The nightmare started after using the app once. There were multiple tests submitted to the labs using my account. I called the clinic to identify who used my account or it might be hacked. But the clinic told me that it was the app generated various tests using my account. The app and account are deleted from my end and hope it fixes the problem.

by Tartetatintin

Lifetime remaining?? Are you kidding me? So off putting to see that front and center. Wildly inappropriate feature.

Was forced to download this to make a “walk-in appointment” and now am getting all sorts of spam emails from Kyla. Gross to have this app trying to milk as much health data as possible from me to train their AI or whatever. Hard pass.