Contact Skylight App

Contact Skylight App

Published by on 2022-09-22

The Skylight App allows you to manage your Skylight device or Smart TV. If you
have a Skylight Frame or Smart TV, you can send photos and videos to the device
from anywhere! Simply log in and connect to your device to start sending photos


How to Contact Skylight App

Skylight App Contact Information

Listed below are our top recommendations on how to get in contact with Skylight App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Skylight App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Skylight Frame






54.55% Contact Match

Developer: NetSpend

E-Mail: [email protected]

Website: Visit Skylight App Website

80% Contact Match

Developer: Skylight Frame

E-Mail: [email protected]

Website: Visit Skylight Frame Website



More Matches

Get Pricing Info for Skylight Frame
Contact Skylight Frame! Or Contact Support
Need help using Skylight Frame? Try their Help Center now!
Skylight Frame in the News!


Social Support and Contacts

Skylight Frame on Facebook!
Skylight Frame on Twitter!
Skylight Frame on LinkedIn!



Privacy & Terms:

https://www.skylightframe.com/tos/




Common Skylight App Issues


  • By Charlie Seattle
    1

    Nope. Refund Requested.

    Maybe wait for Version 5.0 of the Skylight Calendar? Brilliant idea and yet such a D+ execution in this iteration. Current product and app must have barely passed the Minimum Viable Product. - Syncing our calendars with the Skylight App is NOT simple for a family with multiple / complex schedules (isn’t that why we bought this?) - App should allow you to change calendar layout orientation. It’s a total miss that you cannot choose a vertical layout. - Perhaps most relevant, there are just so many options that a thoughtful version of the Skylight App should facilitate e.g. access Photos to choose your family picture, add a screen saver, icon, etc Corresponding Skylight product feedback - because you won’t find this anywhere on their site: - Wall hanging is actually NOT workable: the weight of cord pulls down the right side. (?!) Additionally, it’s a white product with a black cord. How does that work on anything but a black wall? - The “desk stand” is actually a plastic stick that screws into the back. Cheeeeap. - Cannot edit an event on the device if you want to quickly adjust the time (#life). You need to delete event and re-enter new time. - Cannot choose an “all day” option from the device. Like, you know, BIRTHDAYS or HOLIDAYS. All told, if I’d paid $25 for this product, I might be OK. This barely functional piece of plastic is NOT worth $150. Refund Requested.






  • By Kjadr
    2

    Okay frame, app is a constant up-sale

    For the price of this frame, the free side of the app is almost useless and is constantly trying to get you to purchase the subscription service. My siblings and I bought it for my mom who is 92 years old to be able to to share pictures. Yes, you can send pictures to it, but they take a while to come through and there is no managing of the pictures remotely without buying the $40 annual subscription (for one person). In the app, can also only see just a few of the most recently uploaded pictures, the rest are blurred out, unless of course, you purchase the subscription. You can’t even change the order of the pictures. I am VERY DISAPPOINTED with the non-disclosure that is is a subscription based device for managing pictures remotely. I can’t speak to how well the subscription service works because I’m NOT buying it. For the price of this device, it should include a full service app.



  • By VCG Esq.
    3

    Needs improvements

    I think this has the potential to be awesome but it was marketed too soon. The app is lacking many basic calendar functions. There is no option for a yearly repeat so you can’t set birthdays. It doesn’t auto generate the title of events that happen more than once so you have to retype it each time. When you set a start time for an event on a future date, the end time doesn’t automatically go to the future date but stays on the current date. There also isn’t a month view function in the app. Also, listing our unique cal email as an intended has never worked to transfer events from my iPhone calendar to the app; so I have to enter every event in two places. It could also use a notification to other family members when someone enters a new event. These are just basic things that would take less time when making a quick calendar entry and seem like common sense for good UE.




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Reported Issues: 3 Comments

By Kathy Cagle
Jan 01 2022

I would like to cancel my subscription to Skylight. I may have subscribed twice



By Barbara Dye
Dec 18 2021

Need to update cc# . How do I get to the screen?



By Chris Hylton
May 21 2021

I received the Skylight frame for Mother’s Day. When I activated it I paid $39 dollars with my credit card for what I thought was Plus. But I don’t have some of the features that the Plus say it has. Can you help me with this? My email address is [email protected] My email address for Skylight is [email protected]





Have a Problem with Skylight App? Report Issue

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Why should I report an Issue with Skylight App?

  1. Pulling issues faced by users like you is a good way to draw attention of Skylight App to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Skylight App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Skylight App.


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