Contact Skylight App Support

by Charlie Seattle

Maybe wait for Version 5.0 of the Skylight Calendar? Brilliant idea and yet such a D+ execution in this iteration.

Current product and app must have barely passed the Minimum Viable Product.
- Syncing our calendars with the Skylight App is NOT simple for a family with multiple / complex schedules (isn’t that why we bought this?)
- App should allow you to change calendar layout orientation. It’s a total miss that you cannot choose a vertical layout.
- Perhaps most relevant, there are just so many options that a thoughtful version of the Skylight App should facilitate e.g. access Photos to choose your family picture, add a screen saver, icon, etc

Corresponding Skylight product feedback - because you won’t find this anywhere on their site:
- Wall hanging is actually NOT workable: the weight of cord pulls down the right side. (?!) Additionally, it’s a white product with a black cord. How does that work on anything but a black wall?
- The “desk stand” is actually a plastic stick that screws into the back. Cheeeeap.
- Cannot edit an event on the device if you want to quickly adjust the time (#life). You need to delete event and re-enter new time.
- Cannot choose an “all day” option from the device. Like, you know, BIRTHDAYS or HOLIDAYS.

All told, if I’d paid $25 for this product, I might be OK. This barely functional piece of plastic is NOT worth $150. Refund Requested.

by Kjadr

For the price of this frame, the free side of the app is almost useless and is constantly trying to get you to purchase the subscription service. My siblings and I bought it for my mom who is 92 years old to be able to to share pictures. Yes, you can send pictures to it, but they take a while to come through and there is no managing of the pictures remotely without buying the $40 annual subscription (for one person). In the app, can also only see just a few of the most recently uploaded pictures, the rest are blurred out, unless of course, you purchase the subscription. You can’t even change the order of the pictures.

I am VERY DISAPPOINTED with the non-disclosure that is is a subscription based device for managing pictures remotely. I can’t speak to how well the subscription service works because I’m NOT buying it. For the price of this device, it should include a full service app.

by VCG Esq.

I think this has the potential to be awesome but it was marketed too soon. The app is lacking many basic calendar functions. There is no option for a yearly repeat so you can’t set birthdays. It doesn’t auto generate the title of events that happen more than once so you have to retype it each time. When you set a start time for an event on a future date, the end time doesn’t automatically go to the future date but stays on the current date. There also isn’t a month view function in the app. Also, listing our unique cal email as an intended has never worked to transfer events from my iPhone calendar to the app; so I have to enter every event in two places. It could also use a notification to other family members when someone enters a new event. These are just basic things that would take less time when making a quick calendar entry and seem like common sense for good UE.