Albums app not working? crashes or has problems?

Albums Status

Published by Albums SAS

Albums lets you create, share and collaborate with your friends in Public and
Private photo albums, without ever compromising your privacy! Create an album,
upload your pictures, decide if you want the album to be Public or Private and
who will be able to collaborate on it! PUBLIC ALBUMS Share your pictures with
the world without restrictions. Let people discover who you are and appreciate
what you do.

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Common Albums Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Albums app on iOS and Android devices. Solve all Albums app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Albums iPhone Issues and Solutions

Albums iOS app crashes, not working, errors
Albums iOS app network issues
Albums on iOS has black/white screen

Albums Android App Issues and Solutions

Albums has errors/crashing/not working
Albums server network connectivity issues
Albums has black screen

Albums iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Albums app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Albums app crashes or not working on Iphone (iOS):

Close and restart the Albums app on iPhone
Update Albums app to the Latest Version for iOS
Uninstall and reinstall Albums iPhone app
Update your iPhone to the latest iOS version

Fix Albums on iPhone unable to connect to server/internet connection issues::

To resolve Albums network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Albums black/white screen (blank screen) on iPhone:

Follow the Albums iOS app troubleshooting guide Here →

Albums Android App Issues and Solutions

Fix Albums not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Albums app issues:

Force Stop the Albums App
1. On android, goto "Settings" » click Albums app. » click "Force Stop".

Update Albums to the latest version on PlayStore

Clear Albums App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Albums app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Albums.

Fix Albums unable to contact server/ Albums internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Albums » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Albums » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Albums on android.

Solve Albums black/white screens issue on Android:

Follow the Albums android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Albums SAS, developers of Albums.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Albums SAS

E-Mail: [email protected]

Website: Visit Albums Website

About this app

Create an album, upload your pictures, decide if you want the album to be Public or Private and who will be able to collaborate on it! this app lets you create, share and collaborate with your friends in Public and Private photo this app, without ever compromising your privacy! Let people discover who you are and appreciate what you do. • Add access restrictions such as a "time limit" (5 minutes, 1h, 1week, etc. Share your pictures with the world without restrictions. Feel free to send your comments, remarks and questions to support@this app. Your opinion is important!