Photo Scanner app not working? crashes or has problems?

Photo Scanner Status

Published by doo GmbH on 2023-10-11

Discover Photo Scanner, the best mobile photo scanner for your iPhone or iPad.
Scan your photo albums and shoeboxes full of photos in no time to backup or
share your valuable memories with friends and family.

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Common dislikes about Photo Scanner app

- No information provided on pricing plans (monthly, yearly, or one-time only)

Have a Problem with Photo Scanner: Scan old Albums? Report Issue

Common Photo Scanner Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Photo Scanner app on iOS and Android devices. Solve all Photo Scanner app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Photo Scanner iPhone Issues and Solutions

Photo Scanner iOS app crashes, not working, errors
Photo Scanner iOS app network issues
Photo Scanner on iOS has black/white screen

Photo Scanner Android App Issues and Solutions

Photo Scanner has errors/crashing/not working
Photo Scanner server network connectivity issues
Photo Scanner has black screen

Photo Scanner iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Photo Scanner app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Photo Scanner app crashes or not working on Iphone (iOS):

Close and restart the Photo Scanner app on iPhone
Update Photo Scanner app to the Latest Version for iOS
Uninstall and reinstall Photo Scanner iPhone app
Update your iPhone to the latest iOS version

Fix Photo Scanner on iPhone unable to connect to server/internet connection issues::

To resolve Photo Scanner network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Photo Scanner black/white screen (blank screen) on iPhone:

Follow the Photo Scanner iOS app troubleshooting guide Here →

Photo Scanner Android App Issues and Solutions

Fix Photo Scanner not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Photo Scanner app issues:

Force Stop the Photo Scanner App
1. On android, goto "Settings" » click Photo Scanner app. » click "Force Stop".

Update Photo Scanner to the latest version on PlayStore

Clear Photo Scanner App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Photo Scanner app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Photo Scanner.

Fix Photo Scanner unable to contact server/ Photo Scanner internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Photo Scanner » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Photo Scanner » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Photo Scanner on android.

Solve Photo Scanner black/white screens issue on Android:

Follow the Photo Scanner android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at doo GmbH, developers of Photo Scanner.

Verified email

Contact e-Mail: [email protected]

74.07% Contact Match

Developer: Photomyne Ltd.

E-Mail: [email protected]

Website: Visit Photo Scanner Website

86.67% Contact Match

Developer: ZaraDesigns

E-Mail: [email protected]

Website: Visit ZaraDesigns Website

About this app

Photo Scanner is the quickest and most convenient way to create high quality scans of your analog photos and make them accessible digitally. Scan your photo albums and shoeboxes full of photos in no time to backup or share your valuable memories with friends and family. The highly accurate auto detection and -cropping of photos makes photo scanning quick and easy. Discover Photo Scanner, the best mobile photo scanner for your iPhone or iPad. It packs all the power of a desktop scanner into a beautiful and easy-to-use app. Intelligent filters revive faded colors. The result: high quality digital pictures. We always love to hear from you! If you have any questions or feedback please contact us directly in PhotoScanner (Settings > scroll down and tap on Support) or via support@swiftscanapp. com.