SalonUltimate Reviews

SalonUltimate Reviews

 Published by on 2026-04-16

🏷️ About: SalonUltimate, Powered by BookedBy, is the most comprehensive salon and spa management point-of-sale (POS) app, offering solutions for bookings, payments, marketing, and the management of clients, staff and inventory. We've been at the forefront of the salon and spa management software category since 2012, serving independent businesses and entire franchise systems, such as Sport Clips®, Sharkey's Cuts for Kids®, Diesel Ba.

 Rating 2.3/5
 Safety Score: 0.4/100
 
 Legitimacy Score: 0.4/100
       


Overall Customer Experience 😎


🤬 Negative experience
99.6%

😎 Positive experience
0.4%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 7 combined software reviews.

Is SalonUltimate Safe?
SalonUltimate does not appear safe based on available data.
0.4/100

  Safety Analysis »»

Is SalonUltimate Legit?
SalonUltimate does not appear legitimate based on our analysis.
0.4/100

⚠️ Share your Experience & Warn Others


Read 10 Customer Service Reviews 😠💢

2.3 out of 5
Frustrating

SalonUltimate needs some serious work. I always look at my salon ultimate app before heading to work. SalonUltimate shows the percentage of clients I have but most of the time it doesn’t show me who is scheduled or what time, it’s just an empty schedule. For example I had 1 client scheduled, I show up to work and check the work computer and my client is scheduled at the end of the day so I had to wait about 4 hours for the client to come in, had I known the time my client was schedule I wouldn’t have came in so early.

Lots of glitches

My employer uses this software and SalonUltimate doesn’t consistently show all my appointments but the computer version does. Its a pain to have to go to the other side of the facility to make sure I know what all of my appointments are when I have SalonUltimate that should be consistent.

Worst ever

This is thee worst, most glitchy scheduling app I’ve ever used in this industry. I can’t count how many times it has royally messed up my books. Now, apparently we’ve had an update and the timing for my appointments has been decoded. Thanks for nothing. Seriously, get it together. There are MUCH better options out there.

Needs improvement

There is no option to see the clients history, when they last came in, what services they last had, how much they paid last visit. SalonUltimate sometimes takes a long time to load and connect.

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CANT BLOCK TIME

I can no longer use the block time feature. No one at my salon can. Super annoying to have to call the salon when we want to change our schedule.

Not working

App won’t even open on my phone. Initially opened and now it won’t.

Love this App!

My salon team loves the convenience of SalonUltimate.

Best in industry

Salon Ultimate has been an absolute game changer for my salon. We were stuck in the water with our old software, until we made the decision to switch, and it couldn’t be better. We have 4 locations, and the way we are able to easily view and switch between our stores is perfect. This system is so easy, it pretty much runs my business for me.

Perfect!

App works great. Just what I need to do from my phone. Owner just let us start using it in our salon and we wish we had it before Christmas.

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Very Happy!!!

App works great! Very easy to change services from my phone instead of using the desk computer.



Is SalonUltimate Safe? 🙏

SalonUltimate does not appear safe based on available data. JustUseApp Safety Score for SalonUltimate is 0.4/100.
This assessment is based on our NLP analysis of 7 user reviews. Combined with the app store average rating of 2.3/5.


Is SalonUltimate Legit? 💯

SalonUltimate does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for SalonUltimate is 0.4/100 .
This conclusion is based on analysis of 7 user reviews.




How was your experience with SalonUltimate? Post a Review




Features

- Booking: SalonUltimate is the industry's most sophisticated software for managing walk-in and online booking appointments, relieving employees of logistical challenges and ensuring your clients have a seamless experience with their service providers.

We've been at the forefront of the salon and spa management software category since 2012, serving independent businesses and entire franchise systems, such as Sport Clips®, Sharkey's Cuts for Kids®, Diesel Barbershops®, and various other brands at thousands of stores across North America.

SalonUltimate, Powered by BookedBy, is the most comprehensive salon and spa management point-of-sale (POS) app, offering solutions for bookings, payments, marketing, and the management of clients, staff and inventory.

"SalonUltimate revolutionized the way we manage our appointments, streamlining our workflow, and enhancing our overall customer experience." – Scott Sharkey, CEO & Co-Founder of Sharkey's Cuts for Kids.

- Unlimited Users & Devices: Avoid the multi-unit pricing trap – all SalonUltimate subscription pricing is per location, per month, with unlimited users and devices.

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Developer:
Salon Ultimate