Contact SalonUltimate Support
Company Name: Salon Ultimate
About: SalonUltimate, Powered by BookedBy, is the most comprehensive salon and spa
management point-of-sale (POS) app, offering solutions for bookings, payments,
marketing, and the management of clients, staff and inventory.
We've been at
the forefront of the salon and spa management software category since 2012,
serving independent businesses and entire franchise systems, such as Sport
Clips®, Sharkey's Cuts for Kids®, Diesel Ba.
SalonUltimate Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SalonUltimate Website
Privacy Policy: https://salonultimate.com/privacy-policy
Developer: BookedBy, Inc
3 Most reported problems 😔💔
Frustrating
by No Good, Please Fix
This app needs some serious work. I always look at my salon ultimate app before heading to work. The app shows the percentage of clients I have but most of the time it doesn’t show me who is scheduled or what time, it’s just an empty schedule. For example I had 1 client scheduled, I show up to work and check the work computer and my client is scheduled at the end of the day so I had to wait about 4 hours for the client to come in, had I known the time my client was schedule I wouldn’t have came in so early.
Lots of glitches
by Bella_79
My employer uses this software and the app doesn’t consistently show all my appointments but the computer version does. Its a pain to have to go to the other side of the facility to make sure I know what all of my appointments are when I have the app that should be consistent.
Worst ever
by Liljoybit
This is thee worst, most glitchy scheduling app I’ve ever used in this industry. I can’t count how many times it has royally messed up my books. Now, apparently we’ve had an update and the timing for my appointments has been decoded. Thanks for nothing. Seriously, get it together. There are MUCH better options out there.
Have a Problem with SalonUltimate? Report Issue
Why should I report an Issue with SalonUltimate?
- Pulling issues faced by users like you is a good way to draw attention of SalonUltimate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SalonUltimate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SalonUltimate.
