Genghis Grill Reviews

Genghis Grill Reviews

Published by on 2025-08-04

🏷️ About: Go BOWL(D) at Genghis Grill, and get rewarded every time! EAT BOWLS. EARN POINTS.


       


Overall Customer Experience 😎


😎 Positive experience
66.6%

🤬 Negative experience
33.4%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 3,222 combined software reviews.

Is Genghis Grill Safe?
Genghis Grill is very safe to use.
66.6/100

  Safety Analysis »»

Is Genghis Grill Legit?
Genghis Grill looks authentic and legitimate.
66.6/100



Read 26 Customer Service Reviews 😠💢

4.8 out of 5
Terribly Surprised

I went to Genghis grill last night for dinner with my wife, and found that the store had changed.

I wasn’t even greeted at the door. The person at the front was talking with staff over at the cooking grill.

I was surprised to find out that I was given a bowl, and then my food was returned prepared and served in a cardboard bowl.

When I made my order, I realize that you no longer have brown rice, and I was given an option of white rice or fried rice, of which neither one was mix with the ingredients, but put on the side of the bowl.

And then to my surprised my cost for a small bowl with a drink for two was $35.

Most likely I won’t return. And I deleted my app.

Update fail

GenghisGrill was working fine until I updated it 20 minutes ago. It now says there’s no Genghis Grill near my location. Is won’t let me select a store either. Guess I’ll be having lunch elsewhere.

Lost points

I had an account with points I’ve collected a a nd note they are not there. You can only access GenghisGrill when you’re on their WiFi.

Service good. But No Chicken of Any Kind

Waiters & Cook good. Left 25% tip to all but NO CHICKEN. WILL NOT BE BACK FOR LONG TIME. Place would be shut down for cleanliness/hygiene issues in Georgia, California, NY, & Florida. Hoping I don’t get sick. Had to go shrimp and try different stuff. Ugh where’s the chicken!?

Add More to APP Plesse

Why is there no potatoes or cilantro in the list? And an option for double noodles/rice needs to be added when ordering a large bowl. I like to share a large and we need this added!!

Changes

Big changes from emphasis on make your own bowl! I appreciate efforts to offer lower cost entree options, but Bangkok was disappointing . Too few wimpy carrot shreds, tough sugar snaps without tough ends removed!! Too few veggies and mediocre seasoning

Customer Service

Jailene at your Greenville SC location is amazing! Great service and food!

Wonderful Dinner!

Had dinner tonight with two of my girlfriends I hadn’t seen for a while. Two of us have eaten here one other time, but one friend had never been. We all loved our meal and thought the service was top notch. The only thing we missed was having some sort of flat bread. We were all three fans of Flat Top, but said how we look forward to going back here again in the near future.

Service and food

Brandy is an excellent waitress! I’ve her twice now so sweet! The food was delicious as well

Best Deal in Town, And Healthy & Delicious

I love trying to fit as much as I can in a medium bowl and then noshing on it over a couple of days. My challenge is it’s SO GOOD i sometimes can’t stop! I get at least two meals of high quality meats, fruits & veggies and that fits with a strict diet I’m doing as part of a New Year’s resolution. This place is a hidden gem for anyone working out or who just wants to eat delicious healthy food at a very fair price.

Excellent

I just love this place. The manager Juan is so friendly, accommodating, and makes you feel like you’re the only Customer. It is so comforting and wonderful, going to a place where the food is fun to make and tasty. I would like to give a shout out to Noris also,who did a great job preparing my food on the grill the way I like it if you go expect to have fun and say a big hello to Juan and Noris for me.

great food and service!

our food was amazing and the experience was unique! we had the option of creating our own bowls and our server was great!

I love spicy food

Ken was excellent and Michelle is always personable. Now that Asian chili sauce is back I get exactly what I want.

Great place to eat!

Every month when I come down to Phoenix, I always stop by and pick up a large bowl and enjoy half there and look forward to enjoying the rest later on in the evening!

Very good food an service

I love going here the food is always good an the people is very nice

Tonight’s Dinner

This is our second visit to GG!

ABEL was our server…from the jump, this young man was an asset, and a tremendous example of a “Good Server!!”

He was professional, courteous, friendly…handled every aspect of our meal without any problems, and took care of all our needs!

The food was equally delicious, hot, and flavourful!! Neither of our dishes were in need of anything!

We will be returning here for more opportunities such as this evening!!

Kudos to ABEL, LINDSEY, and the grill-master…GABE!!

See y’all real soon!!

Linda and Michael

Amazing!!!

First time visit-definitely not the last. wonderful experience. Paul and Kathy are great!!!

Loooooove…

I love Kayla… she is the sweetest… and very helpful… I come at least twice a week… I just love the bowls and the atmosphere…! Cool people and good food…

Always a pleasure!

I just love coming here! Everyone is so helpful & the food is good!

#TX05

Restroom looks terrible…

Don’t think I can eat here because of the restroom conditions.

Great service, great food

Really enjoyed the food. John was our waiter. He does an amazing job. He uses your name &
Personalized our visit.

Great place

Girls were really nice, helpful !
Music is perfect, right volume to listen to, but Not to loud to be able to hold a conversation.
Good variety, nobody wants hard rock or rap !

Great place to eat lunch

Quick service / tasty food and beverage, place is clean and inviting, not too loud or feeling rushed. Great time here today with family !

When You Are Hungry

Go and get the bowl of your choosing! Small medium or large and warm point while enjoying good food. My waiter was really nice hope she sticks around.

Service with a smile

Today’s visit has been so pleasant I love the new menu that they have come up with and the employees are very informative about the menu love it here.

Yummy everytime

They even correct it without haste



Is Genghis Grill Safe? 🙏

Genghis Grill is very safe to use. JustUseApp Safety Score for Genghis Grill is 66.6/100.
This assessment is based on our NLP analysis of 3,222 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

88.8% of users say app is safe 👍
88.8%

9.2% of users have some concerns ⚠️
9.2%

2% of users say app is risky 🚨
2%


Is Genghis Grill Legit? 💯

Genghis Grill looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Genghis Grill is 66.6/100 .
This conclusion is based on analysis of 3,222 user reviews.

🔏 Privacy & Data Safety

Genghis Grill collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics



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Features

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Developer:
Genghis Grill