Contact E TUBE RIDE Support
Published by SHIMANO.INC on 2023-03-22 About: FROM A SMARTPHONE TO THE CYCLING COMPUTER ON THE BIKE
■Connect with your
bicycle
■Visualize your ride
■Show your route
■Record and review
* To use
all the functions, register with SHIMANO ID.
* Cannot be connected to
SC-E8000
This is a cycle computer app offered by SHIMANO.
How to Contact E TUBE RIDE Customer Service/Support
Listed below are our top recommendations on how to get in contact with E-TUBE RIDE. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact E-TUBE RIDE. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: SHIMANO INC.
E-Mail: [email protected]
Website: Visit E TUBE RIDE Website
72% Contact Match
Developer: SHIMANO INC.
E-Mail: [email protected]
Website: Visit SHIMANO INC. Website
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Reported Issues: 3 Comments
By kbpaulson
Major flaw with new update
The new update released today has a major IOS flaw. After opening the app, if you inadvertently touch and drag the screen even slightly, the app prematurely closes, not just minimized. Any properly written IOS app should only close if dragged from the bottom of screen and upward to the screen top. This flaw also makes it impossible to open other apps on the iPhone without risking prematurely closing the Shimano app. I enjoyed using the previous version of this app, but this new version is frustrating. Please fix the app asap to confirm with standard IOS swiping motions.
By velocd
Gave up trying to connect.
Simply would not connect to my EW-U111. I’m connected in Project E-Tube app, I can see the bike listed in E-Tube ride, but it just won’t connect no matter how many tries. Bad customer experience.
By ShredHead1
Can’t connect to E 8000
Wasn’t able to connect to E tube project easily but can connect to E tube ride. E tube project doesn’t register the bike signal at all. E tube project is extremely limited as far as adjustments for the motor goes. It would be nice to be able to really tune the motor ramp settings. Time for Shimano to up their game to compete for the next generation of mountain biking! Electric is changing the game. Also comparative to other electric assist, Shimano’s E 8000 kicks in and out of assist very harshly. Would be nice to smooth out the transition.
Have a Problem with E-TUBE RIDE? Report Issue
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Why should I report an Issue with E-TUBE RIDE?
- Pulling issues faced by users like you is a good way to draw attention of E-TUBE RIDE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a E-TUBE RIDE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using E-TUBE RIDE.
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