JLG Digital app not working? crashes or has problems?

JLG Digital Status

Introducing JLG Digital, the reading revolution that puts exceptional eBooks and
Audiobooks in the hands of K-12 readers. Experience the award-winning
selections you love and trust from JLG now in eBook and Audiobook format with
anytime, anywhere access.

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Common JLG Digital Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot JLG Digital app on iOS and Android devices. Solve all JLG Digital app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

JLG Digital iPhone Issues and Solutions

JLG Digital iOS app crashes, not working, errors
JLG Digital iOS app network issues
JLG Digital on iOS has black/white screen

JLG Digital Android App Issues and Solutions

JLG Digital has errors/crashing/not working
JLG Digital server network connectivity issues
JLG Digital has black screen

JLG Digital iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever JLG Digital app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix JLG Digital app crashes or not working on Iphone (iOS):

Close and restart the JLG Digital app on iPhone
Update JLG Digital app to the Latest Version for iOS
Uninstall and reinstall JLG Digital iPhone app
Update your iPhone to the latest iOS version

Fix JLG Digital on iPhone unable to connect to server/internet connection issues::

To resolve JLG Digital network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix JLG Digital black/white screen (blank screen) on iPhone:

Follow the JLG Digital iOS app troubleshooting guide Here →

JLG Digital Android App Issues and Solutions

Fix JLG Digital not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent JLG Digital app issues:

Force Stop the JLG Digital App
1. On android, goto "Settings" » click JLG Digital app. » click "Force Stop".

Update JLG Digital to the latest version on PlayStore

Clear JLG Digital App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "JLG Digital app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch JLG Digital.

Fix JLG Digital unable to contact server/ JLG Digital internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click JLG Digital » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got JLG Digital » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch JLG Digital on android.

Solve JLG Digital black/white screens issue on Android:

Follow the JLG Digital android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Media Source Inc., developers of JLG Digital.

100% Contact Match

Developer: Junior Library Guild

E-Mail: [email protected]

Website: Visit JLG Digital Website

About this app

View new titles in the Stream —with unlimited readers and unlimited access— and make purchases of the highest-circulating titles for your library in the JLG Store. Introducing JLG Digital, the reading revolution that puts exceptional eBooks and Audiobooks in the hands of K-12 readers. Your readers can browse, borrow and read JLG Editor’s top picks across all categories from your library instantly on iPhone, iPad, or computer. Experience the award-winning selections you love and trust from JLG now in eBook and Audiobook format with anytime, anywhere access. Browse and select from the industry’s best eBooks and Audiobooks. Favorite books are just a swipe and tap away!