Adobe Digital Editions app not working? crashes or has problems?

Adobe Digital Editions Status

Published by Adobe Inc.

One eBook reader for all your Adobe DRM protected books across your iPad, Mac or
PC. Adobe Digital Editions (ADE) is free-to-download and use, and completely
ad-free.

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Common dislikes about Adobe Digital Editions app

- Lags and stops a lot when used offline

- Freezes when flipping through pages too much

- Missing features like word definitions, phrase translation, underlining and highlighting in various colors, ability to google and hotlink to places, people and art described in ebooks

- iOS version is unusable, crashes during searches, pages are missing or unreadable

Have a Problem with Adobe Digital Editions? Report Issue

Common Adobe Digital Editions Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Adobe Digital Editions app on iOS and Android devices. Solve all Adobe Digital Editions app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Adobe Digital Editions iPhone Issues and Solutions

Adobe Digital Editions iOS app crashes, not working, errors
Adobe Digital Editions iOS app network issues
Adobe Digital Editions on iOS has black/white screen

Adobe Digital Editions Android App Issues and Solutions

Adobe Digital Editions has errors/crashing/not working
Adobe Digital Editions server network connectivity issues
Adobe Digital Editions has black screen

Adobe Digital Editions iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Adobe Digital Editions app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Adobe Digital Editions app crashes or not working on Iphone (iOS):

Close and restart the Adobe Digital Editions app on iPhone
Update Adobe Digital Editions app to the Latest Version for iOS
Uninstall and reinstall Adobe Digital Editions iPhone app
Update your iPhone to the latest iOS version

Fix Adobe Digital Editions on iPhone unable to connect to server/internet connection issues::

To resolve Adobe Digital Editions network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Adobe Digital Editions black/white screen (blank screen) on iPhone:

Follow the Adobe Digital Editions iOS app troubleshooting guide Here →

Adobe Digital Editions Android App Issues and Solutions

Fix Adobe Digital Editions not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Adobe Digital Editions app issues:

Force Stop the Adobe Digital Editions App
1. On android, goto "Settings" » click Adobe Digital Editions app. » click "Force Stop".

Update Adobe Digital Editions to the latest version on PlayStore

Clear Adobe Digital Editions App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Adobe Digital Editions app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Adobe Digital Editions.

Fix Adobe Digital Editions unable to contact server/ Adobe Digital Editions internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Adobe Digital Editions » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Adobe Digital Editions » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Adobe Digital Editions on android.

Solve Adobe Digital Editions black/white screens issue on Android:

Follow the Adobe Digital Editions android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Adobe Inc., developers of Adobe Digital Editions.

100% Contact Match

Developer: Adobe

E-Mail: [email protected]

Website: Visit Adobe Digital Editions Website

About this app

Experience gorgeous media rich books filled with interactive features, videos, and more. Extend your reading experience by transferring books from your personal computer to your iPad. One eBook reader for all your Adobe DRM protected books across your iPad, Mac or PC. Use it to read EPUB and PDF books, both online and offline. Organize your books into a beautiful custom library. Adobe Digital Editions (ADE) is free-to-download and use, and completely ad-free. Borrow ebooks from many public libraries for use with ADE. ADE’s support for EPUB3 standard allows you: consistent rendering of audio and video content; dynamic image resizing without loss in clarity; support for multi-column layouts, interactive quizzes, and math formulas.