Adobe Digital Editions app not working? crashes or has problems?

Adobe Digital Editions Status

Last Updated on 2020-08-31 by Adobe Inc.

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Are you having issues? Select the issue you are having below and provide feedback to Adobe Digital Editions.

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7 User reports:
App has problems

User reports 7

⚠️ Most reported problems ⚠️

42.9%

Crashes

28.6%

Account

14.3%

Connection

14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Adobe Digital Editions Problems 🔥

- Lags and stops a lot when used offline

- Freezes when flipping through pages too much

- Missing features like word definitions, phrase translation, underlining and highlighting in various colors, ability to google and hotlink to places, people and art described in ebooks

- iOS version is unusable, crashes during searches, pages are missing or unreadable

Have a Problem with Adobe Digital Editions? Report Issue

Common Adobe Digital Editions Problems & Solutions. Troubleshooting Guide

Table of Contents:

Adobe Digital Editions iPhone Issues and Solutions

Adobe Digital Editions iOS app crashes, not working, errors
Adobe Digital Editions iOS app network issues
Adobe Digital Editions on iOS has black/white screen

Adobe Digital Editions Android App Issues and Solutions

Adobe Digital Editions has errors/crashing/not working
Adobe Digital Editions server network connectivity issues
Adobe Digital Editions has black screen

⚠️ Troubleshoot | Fix Now in One Click

Adobe Digital Editions iPhone Issues and Solutions

How to fix Adobe Digital Editions app crashes or not working on Iphone (iOS):

Close and restart the Adobe Digital Editions app on iPhone
Update Adobe Digital Editions app to the Latest Version for iOS
Uninstall and reinstall Adobe Digital Editions iPhone app
Update your iPhone to the latest iOS version

Fix Adobe Digital Editions on iPhone unable to connect to server/internet connection issues::

To resolve Adobe Digital Editions network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Adobe Digital Editions Android App Issues and Solutions

Fix Adobe Digital Editions not working on Android, crashes, errors or is unresponsive:

Force Stop the Adobe Digital Editions App
1. On android, goto Settings » Adobe Digital Editions » click [Force Stop]

Update Adobe Digital Editions to the latest version on PlayStore

Clear Adobe Digital Editions App Cache and Data:
1. On android, goto Settings » Apps » Adobe Digital Editions » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Adobe Digital Editions.

Fix Adobe Digital Editions unable to contact server/ Adobe Digital Editions internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Adobe Digital Editions » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Adobe Digital Editions » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Adobe Digital Editions