Pluxee Status

Last Updated on 2024-07-10 by Sodexo Pass International

I have a problem with Pluxee

Are you having issues? Select the issue you are having below and provide feedback to Pluxee.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
1,174 User reports:
App has problems

User reports 1,174

⚠️ Most reported problems ⚠️

Not working

53.6%

31.1%

Crashes

7.6%

Account

4.0%

problems reported in the last 24 hours

24 hour clock ⏰

2 Reported Issues: 😵🆘🛟🚨📢

Shashwati Nagabhushana

2024-07-26

I have recently activated card and downloaded Pluxee app after scanning QR code. When i try to enter my email id, its oming as email id not linked. plesae helpme

Alfredo Alvarado

2023-12-19

The app has not been working for a while, since everything changed from Sodexo to Pluxee. I am unable to login. The login screen tells me to update and change my password, and I do. But then it just keeps giving me the same message with the new password. The app is useless, and in the website on the computer I go to check balance, and I get a message that the site is blocked. The entire application and website is useless and now I have no way to check the balance.

Showing 1-2 of 2

Have a Problem with Pluxee? Report Issue

Common Pluxee Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pluxee app on iOS and Android devices. Solve all Pluxee app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pluxee iPhone Issues and Solutions

Pluxee iOS app crashes, not working, errors
Pluxee iOS app network issues
Pluxee on iOS has black/white screen

Pluxee Android App Issues and Solutions

Pluxee has errors/crashing/not working
Pluxee server network connectivity issues
Pluxee has black screen

Pluxee iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pluxee app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pluxee app crashes or not working on Iphone (iOS):

Close and restart the Pluxee app on iPhone
Update Pluxee app to the Latest Version for iOS
Uninstall and reinstall Pluxee iPhone app
Update your iPhone to the latest iOS version

Fix Pluxee on iPhone unable to connect to server/internet connection issues::

To resolve Pluxee network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pluxee black/white screen (blank screen) on iPhone:

Follow the Pluxee iOS app troubleshooting guide Here →

Pluxee Android App Issues and Solutions

Fix Pluxee not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pluxee app issues:

Force Stop the Pluxee App
1. On android, goto "Settings" » click Pluxee app. » click "Force Stop".

Update Pluxee to the latest version on PlayStore

Clear Pluxee App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pluxee app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pluxee.

Fix Pluxee unable to contact server/ Pluxee internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pluxee » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pluxee » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pluxee on android.

Solve Pluxee black/white screens issue on Android:

Follow the Pluxee android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sodexo Pass International, developers of Pluxee.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Pluxee México Website

Privacy Policy: https://www.sodexo.com.mx/privacidad/

Developer: Sodexo Pass International

100% Contact Match

Developer: Sodexo Pass International

E-Mail: [email protected]

Website: 🌍 Visit Pluxee Website

50% Contact Match

Developer: Sodexo Pass International

E-Mail: [email protected]

Website: 🌍 Visit Pluxee Chile Website

About this app

Get the most out of your employee benefits and enjoy what truly matters. We value your feedback. Explore exciting offers and maximize your benefits to get more of what you want. Get all your employee benefits on our easy-to-use and secure platform. Access your balance, and transactions, and find exciting new places around you. Let's go! The "this app" app offers a seamless and secure user experience. Your input helps us enhance your experience and provide you with best-in-class services. Real-time updates on your balances and transactions, anytime, anywhere. Download the "this app" app and unlock a world of opportunities. Discover a world of opportunities with the new this app app! Get more of what really matters with the touch of a button. No more surprises - you'll always know where you stand. Please rate and review the "this app" app. For users from Austria, Luxembourg, Romania, Tunisia, and Germany, our dedicated customer care teams are ready to assist you please find the details below. Please reach out to us with any questions or feedback.