JJ20 Status

Last Updated on 2024-08-12 by Shanghai Orota Tech Co., Ltd.

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Common JJ20 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot JJ20 app on iOS and Android devices. Solve all JJ20 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

JJ20 iPhone Issues and Solutions

JJ20 iOS app crashes, not working, errors
JJ20 iOS app network issues
JJ20 on iOS has black/white screen

JJ20 Android App Issues and Solutions

JJ20 has errors/crashing/not working
JJ20 server network connectivity issues
JJ20 has black screen

JJ20 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever JJ20 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix JJ20 app crashes or not working on Iphone (iOS):

Close and restart the JJ20 app on iPhone
Update JJ20 app to the Latest Version for iOS
Uninstall and reinstall JJ20 iPhone app
Update your iPhone to the latest iOS version

Fix JJ20 on iPhone unable to connect to server/internet connection issues::

To resolve JJ20 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix JJ20 black/white screen (blank screen) on iPhone:

Follow the JJ20 iOS app troubleshooting guide Here →

JJ20 Android App Issues and Solutions

Fix JJ20 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent JJ20 app issues:

Force Stop the JJ20 App
1. On android, goto "Settings" » click JJ20 app. » click "Force Stop".

Update JJ20 to the latest version on PlayStore

Clear JJ20 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "JJ20 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch JJ20.

Fix JJ20 unable to contact server/ JJ20 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click JJ20 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got JJ20 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch JJ20 on android.

Solve JJ20 black/white screens issue on Android:

Follow the JJ20 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shanghai Orota Tech Co., Ltd., developers of JJ20.

100% Contact Match

Developer: SANCTUARY TECH

E-Mail: [email protected]

Website: 🌍 Visit JJ20 Website