IDnow AutoIdent Reviews

IDnow AutoIdent Reviews

Published by on 2026-05-28

🏷️ About: IDnow AutoIdent is an AI-powered solution that enables you to quickly, easily and securely identify yourself from home or on the road, at any time of the day, in just 2 minutes. All you need is your smartphone, a stable internet connection and your valid ID document.


       


Is IDnow AutoIdent Safe to Use?

We Investigate the app owner's website (Idnow.io), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
78.5%

😎 Positive experience
21.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,436 combined software reviews.

Is IDnow AutoIdent Safe?
IDnow AutoIdent appears generally safe, but use with caution.
21.5/100

  Safety Analysis »»

Is IDnow AutoIdent Legit?
IDnow AutoIdent appears legitimate, though exercise caution.
21.5/100



Read 20 Customer Service Reviews 😠💢

4.3 out of 5
Does not work

Hi,

The selfie feature always hangs. I get the first two selfies and the third one will never take the picture. I have tried at least 5 times in all different types of light. Unable to get approved.

The first couple times I got IDnowAutoIdent to submit the needed info but it keeps saying my state issued ID is not support and I need a passport later in an email. In the United States it is costly to purchase one so there is a large portion of people that do not have one. Needs to be changed so we can use out state issues IDs

Will not work with iPhone or iPad

The selfie feature hangs up will not work as advertised

Does not work

Selfie scan does not work, I tried it for over 30 minutes

Hardest software to use

Never had an issue with any I’d software, this software didn’t like state license, didn’t like US passport, then wouldn’t take selfie pic… sent them an email and they said, not my problem.. I think a company such as Mercedes’ could use a higher quality company..

App is useless

I don’t know how IDnowAutoIdent has more than one star. Worst, most frustrating app I’ve ever had the displeasure of using. Scanner straight doesn’t work, even after 15+ attempts. Don’t download if you can help it

Does not work

First two times trying to sign up the drivers license scanned fine but then it would never process the selfie. After an update I tried again and now it wont even scan the drivers license anymore.

No customer support

We got e103 error. Waited days for customer service. No answer. IDnowAutoIdent makes other companies look bad too they with with them.

App Still Doesn’t Work

I recently downloaded the update and the selfie still doesn’t work on IDnowAutoIdent. It is the worst app I ever used in iTunes.

Does not scans properly

Scanner doesn’t work. I have the document and it won’t scan

Needs improvement

Slow recognition. Needs faster set up and auto picture of Id.

Does not work at all for people with US drivers licenses

Only works with US passport and not any other form of US identification.

Very difficult to use

Extremely difficult to use

I’d now

Even though it says everything is verified it doesn’t go through and you have to do the process several times. And no phone number to call and email is very very slow response

Forms of ID

Everyone does not have a passport and may not want one. The Drivers License should be used in all countries for identification , thank you in advance for your help.

IDNow AutoIdent

Practical but had to do and redo as the last scan took so long. But in the end got it done

Use the proper I’d in this app

If you live outside of Europe, you need to use your passport. Is the US and Canada, this is the only document that will provide success when taking your selfie.

Verification

The verification process was very simple and self explained

stop restarting my login process by asking for a review

binchsiling

Easy to use

Two steps, quick and easy!

Me encanta

Es muy segura y genial Gracias



Is IDnow AutoIdent Safe? 🙏

IDnow AutoIdent appears generally safe, but use with caution. JustUseApp Safety Score for IDnow AutoIdent is 21.5/100.
This assessment is based on our NLP analysis of 1,436 user reviews. Combined with the app store average rating of 4.3/5.


Is IDnow AutoIdent Legit? 💯

IDnow AutoIdent appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for IDnow AutoIdent is 21.5/100 .
This conclusion is based on analysis of 1,436 user reviews.




How was your experience with IDnow AutoIdent? Post a Review




Features

IDnow AutoIdent is a free, easy, fast, reliable and secure solution to identify yourself at any time of the day when signing up for a new service.

IDnow AutoIdent is an AI-powered solution that enables you to quickly, easily and securely identify yourself from home or on the road, at any time of the day, in just 2 minutes.

If your token is not accepted on the home screen, you may need to switch to the IDnow Online Ident app.

Please note that IDnow also offers the app IDnow Online Ident (for video verification).

IDnow AutoIdent runs on Apple iPhone 5s or higher and iOS 10.0 or higher.

  Contact Support
Developer:
IDnow GmbH