Luko app not working? crashes or has problems?

Luko Status

Published by LUKO on 2023-12-14

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Common Luko Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Luko app on iOS and Android devices. Solve all Luko app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Luko iPhone Issues and Solutions

Luko iOS app crashes, not working, errors
Luko iOS app network issues
Luko on iOS has black/white screen

Luko Android App Issues and Solutions

Luko has errors/crashing/not working
Luko server network connectivity issues
Luko has black screen

Luko iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Luko app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Luko app crashes or not working on Iphone (iOS):

Close and restart the Luko app on iPhone
Update Luko app to the Latest Version for iOS
Uninstall and reinstall Luko iPhone app
Update your iPhone to the latest iOS version

Fix Luko on iPhone unable to connect to server/internet connection issues::

To resolve Luko network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Luko black/white screen (blank screen) on iPhone:

Follow the Luko iOS app troubleshooting guide Here →

Luko Android App Issues and Solutions

Fix Luko not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Luko app issues:

Force Stop the Luko App
1. On android, goto "Settings" » click Luko app. » click "Force Stop".

Update Luko to the latest version on PlayStore

Clear Luko App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Luko app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Luko.

Fix Luko unable to contact server/ Luko internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Luko » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Luko » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Luko on android.

Solve Luko black/white screens issue on Android:

Follow the Luko android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LUKO, developers of Luko.

100% Contact Match

Developer: Luko

E-Mail: [email protected]

Website: Visit Luko Website

About this app

We help you find your dream home, cover it, protect it and care for it every day.