Synchrony HOME app not working? crashes or has problems?

Synchrony HOME Status

Last Updated on 2020-01-27 by Synchrony Financial

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Common Synchrony HOME Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Synchrony HOME app on iOS and Android devices. Solve all Synchrony HOME app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Synchrony HOME iPhone Issues and Solutions

Synchrony HOME iOS app crashes, not working, errors
Synchrony HOME iOS app network issues
Synchrony HOME on iOS has black/white screen

Synchrony HOME Android App Issues and Solutions

Synchrony HOME has errors/crashing/not working
Synchrony HOME server network connectivity issues
Synchrony HOME has black screen

Synchrony HOME iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Synchrony HOME app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Synchrony HOME app crashes or not working on Iphone (iOS):

Close and restart the Synchrony HOME app on iPhone
Update Synchrony HOME app to the Latest Version for iOS
Uninstall and reinstall Synchrony HOME iPhone app
Update your iPhone to the latest iOS version

Fix Synchrony HOME on iPhone unable to connect to server/internet connection issues::

To resolve Synchrony HOME network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Synchrony HOME black/white screen (blank screen) on iPhone:

Follow the Synchrony HOME iOS app troubleshooting guide Here →

Synchrony HOME Android App Issues and Solutions

Fix Synchrony HOME not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Synchrony HOME app issues:

Force Stop the Synchrony HOME App
1. On android, goto "Settings" » click Synchrony HOME app. » click "Force Stop".

Update Synchrony HOME to the latest version on PlayStore

Clear Synchrony HOME App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Synchrony HOME app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Synchrony HOME.

Fix Synchrony HOME unable to contact server/ Synchrony HOME internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Synchrony HOME » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Synchrony HOME » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Synchrony HOME on android.

Solve Synchrony HOME black/white screens issue on Android:

Follow the Synchrony HOME android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Synchrony Financial, developers of Synchrony HOME.

Verified email ✔✔

E-Mail: appsupport@synchronyfinancial.com

Website: 🌍 Visit MySynchrony Website

Privacy Policy: https://www.mysynchrony.com/mysyf/privacy.html

Developer: Synchrony

About this app

Manage your Synchrony HOME™ credit card on the go, find retailers and receive special financing and promotional offers. • New to managing your Synchrony HOME™ account online? Setup is fast and easy. After downloading, tap on ‘Account’, tap on 'Register' and follow the prompts. • Already registered? Connect using your existing online username and password for your Synchrony HOME™ account. • Check your balance and available credit anytime, anywhere. • Securely add multiple bank accounts to pay your Synchrony HOME™ credit card bill. • Learn more about how your purchases add up and the details of the Synchrony HOME™ Rewards program. • Securely add multiple bank accounts to pay your Synchrony HOME™ credit card bill. • Manage all your Synchrony HOME™ credit card accounts with a single login. • Search and locate Synchrony HOME™ locations and other accepting locations to use your Synchrony HOME™ credit card. • Save and quickly access your favorite retailers. • Launch navigation or call a store directly from SynchronyHOME .