TIER app not working? crashes or has problems?

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65 User reports:
App has problems
 User reports 65

⚠️ Most reported problems ⚠️
Not working
39.7%

Connection
22.1%

Login
13.2%

Crashes
8.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of TIER Problems 🔥

- Requires you to enter a card

- Blocks the only amount left in your card

- Scooter wasn't working and didn't give back the amount

- Transfering money, paying credit card etc.

- Scooter slowed worse than walking

📋 3 Reported Issues:

M
Mark Haughey 2023-11-09

Hi All, I am staying at NH Erlangen, I am here 2 weeks, I installed Weir app on my s21 and Iphone 12, On Iphone it let me reserve and walk to scooter, but when i try to scan bar code will not connect to your severs , I shared my internet for Samsung S21 and also installed app and this works perfectly no issues, I have allows full permissions to app on iphone all ticked yes, if you go can help me please? thanks in advance, Mark

H
Hector Zamot 2023-07-11

The app won't let me add any of my credit or Mastercards on either my phone or my wifes

M
Marko čavić 2023-03-04

good day, I bought a used scooter, I didn't get the code to connect to the application and I can't turn it on because I don't have the code, which is in the book when you buy a new scooter, how can I get the code.

Showing 1-3 of 3 reported issues:

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Common TIER Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. TIER iPhone Issues and Solutions

  2. TIER Android App Issues and Solutions


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E-Mail: info@tier.app

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Developer: Tier Mobility SE




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