TIER app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
48.4%

Login
19.8%

Connection
15.9%

Crashes
6.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of TIER Problems 😠👌🔥

- Requires you to enter a card

- Blocks the only amount left in your card

- Scooter wasn't working and didn't give back the amount

- Transfering money, paying credit card etc.

- Scooter slowed worse than walking

  3 Reported Issues: 😵🆘🛟🚨📢

Mark Haughey
2023-11-09

Hi All, I am staying at NH Erlangen, I am here 2 weeks, I installed Weir app on my s21 and Iphone 12, On Iphone it let me reserve and walk to scooter, but when i try to scan bar code will not connect to your severs , I shared my internet for Samsung S21 and also installed app and this works perfectly no issues, I have allows full permissions to app on iphone all ticked yes, if you go can help me please? thanks in advance, Mark

Hector Zamot
2023-07-11

The app won't let me add any of my credit or Mastercards on either my phone or my wifes

Marko čavić
2023-03-04

good day, I bought a used scooter, I didn't get the code to connect to the application and I can't turn it on because I don't have the code, which is in the book when you buy a new scooter, how can I get the code.

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Common TIER Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TIER app on iOS and Android devices. Solve all TIER app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. TIER iPhone Issues and Solutions

  2. TIER Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tier Mobility GmbH, developers of TIER.




About this app

Our safe and affordable scooters, bikes, and mopeds are fully electric and climate-neutral, allowing you to contribute towards a cleaner, greener, and more sustainable city - all while having fun along the way. this app scooters are conveniently placed in your city to make traveling from A to B hassle-free.  Download TIER , sign up, and start sharing scooters in seconds. this app electric scooters, bikes and mopeds give you the freedom to explore your city and to get where you need to be in a smart, safe, and sustainable way.  When you’re on the go, it’s better to pay a flat rate and get the most out of your usage! • RIDER PLUS skip the unlock fee on every ride + 300 minutes! • MONTHLY UNLOCKS no unlock fees. Pay only for minutes. this app gives you access to sustainable urban travel.  With our fleet of shared electric scooters in 100+ cities worldwide, this app is on a mission to change mobility for good.  this app is reinventing how we travel within our cities by offering shared electric micro-mobility options as an alternative to traditional forms of urban transport.  So whether you're headed to work, class, or just around the block, let this app get you to where you’re going on our scooters, bikes or mopeds.  Simply open TIER and rent a ride with a few simple steps. • Let go of the throttle or use the brakes to slow down.  Take a this app electric scooter and choose a sustainable and emission-free way to get around.  A sleek design and easy-to-use interface allow you to make the most of your smartphone as a tool for fast and efficient mobility.  To rent rather than to buy is how we take back our cities, and this app mobility is here to help.  Simply rent a this app e-scooter near you on the map, scan the QR code and go!  Save money with our monthly or daily passes.  The this app mobile app is truly mobile.