Contact TIER Support
Company Name: Tier Mobility GmbH
About: TIER Mobility is a company that provides electric scooter ride-sharing services.
Headquarters: Berlin, Berlin, Germany.
TIER Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with TIER - Move Better. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact TIER - Move Better. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tier Mobility GmbH
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Get Pricing Info for TIER MobilityContact TIER Mobility! Or Contact Support
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Read 3 Customer Service Reviews 😭😔💔
Do not download with a US number
by FuturamaRules
PLEASE READ THIS
My family and a I came from America to visit some other family members... we went to Oslo to try on of the scooters and we chose Tier cause it looked kinda cool compared to Bolt thats probably why I rated 1 star instead of 0. Anyways... me and my family waited three hours for this app to download because we have bad data and we entertains ourselves by throwing a packed up bolle around a parking lot. Finally it was done loading. Than we found that this app thought we were criminals and accused us of fraud and suspended us after we had put in each of our phone numbers multiple times. Then we tried another company “Void,” and it download fast and there was an easy set up for a low price. And it was so fun! My point: don't use this awful company... use void or support another brand especially dont use if you have a US number. My aunt said she used Tier one time and she got like 3 precent on her scooter and it would not let her take a new one... what a waste of money! Im still surprised she even got past the sign in.
Worst experience ever
by Dorukane
It made me super angry. First it requires for you to enter a card even though you “start a free ride”. It blocked the only amount left in my card and that’s okey but the scooter wasn’t working and didn’t give me back the amount (yet!). I had to transfer money pay credit card etc. and as soon as I started riding another scooter, it slowed worst than walking! I was on the red zone where you don’t need to park I understand but nobody told me it would actually stop. I lost almost 30 minutes trying to figure out that it wasn’t right for me.
AWFUL - 5 min riding, 20 minutes parking
by Simplegray
They must make all their money telling you that you can’t park.
I’ve now done 3 rides in Paris and all 3 were quick 5 min rides where it took me 20-30 min to (1) find a parking spot down 3 blocks away, (2) found a parking spot but was told “parking spot full, find another” so had to go about 2-3 blocks away from my destination… all the while being billed full price. RIDICULOUS.
And if you want to hang on to the vehicle while you jump into a store real quick, Tier won’t lock it for you unless you are in a parking spot. No chance. So someone would steal your ride for sure.
Tier has the worst vehicles and the worst user experience.
I’m done.
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