Contact hum kids Support
Company Name: Colgate-Palmolive Company
About: Great games lead to better habits with hum kids by Colgate, smart toothbrushes
and connected app technology that work together to guide kids to brush better!
Augmented Reality provides a fun gaming experience, while helping kids learn
good lifelong habits. The parents-only dashboard helps you monitor each of your
kids and their progress.
hum kids Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with hum kids by Colgate. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact hum kids by Colgate. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Colgate-Palmolive Company
Read 4 Customer Service Reviews 😭😔💔
after clicking on one of the icons to start bruising their teeth, the app closes. how do I fix this?
Racist filter level
by Raqera
I loved this app so much until we got to the witch doctor themed filter level with the toothbrush through the head and a painted face. Not respectful to Indigenous people. These types of images are dehumanizing. We are Native American tribal members here in US and these images are harmful to my children. I emailed the support people at Colgate Palmolive Hum website asking them to remove that one filter level with the painted face and got a non-response. This is racist and offensive. Today my son refused to use the app because he didn’t want to see that image. I will stop recommending this toothbrush, app, and company to friends now based on this offensive content and horrible response I received from this company.
Keep losing data
by RSW4063
We’ve had this for a month and my son loves playing. However, twice now my son has loaded the app on his tablet and it tells him to sign in, then he finds that he has far less points than he did before. The first time he lost all his points, tonight we signed in and it was down to 304 when he was at over 1,000 previously. If he gets frustrated by this and stops wanting to play, then that will be such a shame. This has really improved his brushing.
One other thing—the two times he’s had to sign in again, I’ve needed to confirm a link from my email. Why the double verification? It’s a toothbrush app. I don’t want to have to go into my email every time.
Engaging
by Chapitagt
I have always had hard time for brushing my son’s teeth, probably for sensory issues and as any kid of his age (5 now), his priority isn’t to take care of his dental health, as he isn’t used to an electric toothbrush at the beginning he was afraid of it, so, little by little he has been getting more familiar with it and accepting to use it more often.
What is helping is the usage of the app, he likes the little monsters and he plays like if they are really coming to get him and that’s what makes him to get engaged. I think the app needs some improvement, it seems the connection with the toothbrush and app some times gets down. Overall it is a good idea to encourage the kids to take care of themselves.
Have a Problem with hum kids by Colgate? Report Issue
Why should I report an Issue with hum kids by Colgate?
- Pulling issues faced by users like you is a good way to draw attention of hum kids by Colgate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a hum kids by Colgate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using hum kids by Colgate.
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