Teeth brushing used to be a major struggle twice a day and caused major bedtime issues. This device and app has completely flipped my son’s attitude towards dental care. He LOVES this system. He looks forward to brushing, challenges himself to do better & get as many gems as possible. He is even doing multiplication in order to see his results in the Parent Log in. The turn around is remarkable.
However, he is 7 and doesn’t have his own phone, therefore he uses ours. Even though you provide an email address to log in, there doesn’t appear to be centralized cloud storage that saves your progress so it syncs across all platforms. My husband and I both have the apps, are signed in under one email address, yet he is at different stages in each respective app.
Worse, my phone crashed and I had to reset to factory settings. All the data in ColgateMagik is gone. All of his hard work over the past 6 weeks is gone. All the masks he bought, all the gems he’s earned, all the progress he has made. He is devastated and in fact, is too disheartened to start back up again. So back to nightly fights about brushing. It was good while it lasted.
If I could make one suggestion, please, please, please, offer the option to create an account that syncs across all devices.