YCC365 Plus Status

One of my outdoor YCC365 plus wifi cameras won't rotate Left or right anymore and only will move up & down.

Hi camera its conectet I have alert on the phone But wont show on pohone

Camera won't turn left. Everything else works fine.

My app won't ay back recordings and it's very slow two pick up things evening on live recording

all i get is "5.0" followed by "5.0 Simple and Extreme, Start a new smart life" on my screen. The sign up screen never opens.

My Ycc365 plus refusing to login and the email and password are correct. "Error code 10005

My ycc 365 plus did nor working. Asked to reload or refresh.l do not know how to do. Please help

YCC356PLUS keeps buffering on my Samsung Tab A tablet.

When I go to open the screen to turn on the light it keeps spinning. I have rebooted my phone and rebooted the server nothing keeps spinning and I cannot open the ap

Cannot access cloud messages. I have subscription up to date but cannot access notification alerts on app.

Why won’t the app stay open on my iphone

when I try to add device and give the password and wait for it he send me this massage there is an error , some problems happened during the addition can any one help me please

My Ycc369plus refusing to login and the email and password are correct. "Error code 10005 We are sorry we can't log you in try again later" This Error message has been on for months now I can't login.

Cameras work. I get the notifications on my phone from all my cameras. My phone won't connect to any of the 3 cameras.

It s not upgrading

message reads UPDATE but is permanently locked and will not do anything I have switched off camera and android device but still nothing.

Video will not play back. Says no video available. Have on continuous video

My YCC365 security camera works but doesn’t show any videos when alarms go off. Says no video’s available. Put in a new SD card and formatted. Still not receiving in pictures or videos to my iPhone

I can move my camera lens up and down but it will not move left or right??

camera was working find. WiFi when to 5 . I know it will works with 2.4 . the 5 has killed my camera .what do I do- thank you for the help

The camera continues to position itself and looks at the roof instead of driveway. I can't make it move!!!!!

I keep getting a message to update, but it fails everytime I try.

My cameras have quit turning. I cannot turn them in the app and they don’t turn to pick up motion anymore either. I bought them maybe 6 month ago.

nightvision doesnt work anymore after 1 year

I bought the camera YCC365PLUS, model YJR-272-2. Installed the app version 5.1042.76. I inserted 128GB SD memory card. I see that the app recognizes and records on SD card. But the app doesn't show "Playback" option to see the content recorded on the memory card.

I have 2 cameras and one is working fine but the other is giving me device disconnect.

My camera records motion but it won’t allow me to play back video.

My camera will only pan in one direction while using the PTZ controls. It will still tilt up and down but will not pan back to the right. Thus started after leaving the camera on intelligent tracking wondering if there is a way to get the camera back on track for proper panning

My app ycc365 plus is not connecting to my phone. Trying to connect my camera security

when i start the app it just stays at the screen with a camera in a shutter and YCC365 PLUS nothing happens after that. i have force closed the app, no difference. I have restarted the iphone, same result.

My YCC365 app is forcing an upgrade to YCC365 Plus version 1042.4.9166 and then the upgrade fails. How do I continue to use the old YCC365?

Recently purchase a ycc365 camera. I set it up, but the camara image is upside down on the monitoring device and don’t know how to fix. Also, I do not receive any alerts from the device to my phone. Do I need anything else. Please advise.

the night vision does not work

as i start the ycc365 plus app a note pops up with "there is a bug" in the app that is as far as i can go

При входе в приложение, выкидывает из программы, уведомления на телефон приходят, но не открывается

The camera only moves up and down. It will not pan to the left or right. I have done a factory reset, force stop the app, cleared the cache and data and re-opened the app. It continues to only pan up and down. I am not sure what to do now. Thanks in advance for your assistance.

The app has stopped loading up so can’t view camera

App won't open

when i start the app it just stays at the screen with a camera in a shutter and YCC365 PLUS nothing happens after that. i have force closed the app, no difference. I have restarted the iphone, same result.

app starts but when I click on camera to go live I get a black screen. Play back from SD card don't work either. First I used bluestacks now I'm using MEmu.

App is current on iphone 14 no updates required. when i start the app it just stays at the screen with a camera in a shutter and YCC365 PLUS nothing happens after that. i have force closed the app, no difference. I have restarted the iphone, same result.

Bulb camera view is upside down, how to fix it?

The app will not opening and keep staying at the write background with the logo "YCC365 Plus“. And sometimes is not able to get into the camera and said Turn off mode but its on actually.....

I have camera up and working (??) but cannot view anything on screen

When I down load the app it just sits and say 5.0 won't open

App will not open on

PTZ not tracking properly. Only rotates up and down.

App is not opening

When do you plan on fixing the issue? I’ve seen comments from multiple people with the same issue since the last update. (iPad or android) You want people to buy and use your product, but you can’t be bothered to keep it working properly.

Aplicativo YCC365 Plus apresenta falhas não abre o APP.

App on my android phone keeps saying app( KEEPS STOPPING)!!!!!!!!!!!!!!!!!!!!

The camera is not moving!

My app keeps saying "stopped working" can't even get it to open up

App won’t rotate to show 4 cameras since the latest iPad update. I can see 2 cameras and only half of the other 2.

Camera will ptz up and down but will not move side to side. Have reset and still doesnt work. Did before today.

Had camera for a month worked fine , yesterday I went to connect and it shuts down immediately. Any ideas

when I open the app shows logo and then close inmediatly. I installed multiple times, delete cache, gave all permissions ... and keeps failing

My app keeps saying "stopped working" can't even get it to open up

Is there another app other than the (YCC365 Plus) that i can use for my light bulb camera?

Click on the app it opens and closes app wont open says bug in app.

THE APP KEEPS CRASHING SAYS IT HAS A BUG IN THE SOFTWARE WHATS UP WITH THIS HOW CAN IT BE FIXED IS THERE A DIFFERENT APP THAT WILL WORK WITH MY CAMS

My app ycc365 plus wont open by itself. It crashes when i start to open

my android A013 keeps saying there is a bug and update app after the developers fix the problem. worked perfect until now. I even paid for cloud storage

It keeps saying it has a bug. And the Developer has to update it.

The App doesn't let you playback the recording. It looks like it is loading and then, it appears real time again. It doesn¿t let you playback recording eventough it is recording.

Camera not panning right or left and not picking up motion

My wi-fi for my YCC365 Plus has been changed and is locked. I don’t know the password apparently someone has hacked onto my cameras on the up data of ycc365 plus app and cannot remove them. HOW TO REMOVE HACKERS THANKS.

My wi-fi for my YCC365 Plus has been changed and is locked. I don’t know the password apparently someone has hacked onto my cameras on the up data of ycc365 plus app and cannot remove them. HOW TO REMOVE HACKERS THANKS.

When I login to the YCC365 Plus app I can view my cameras when connected to wifi but when Im using mobile data I cannot view them, I am using an iPhone 7 Plus on the 3 network.

My cloud storage has vanished, I cannot see any history, it has worked well for several months now I get a screen that just say YCC365 PLUS and I have reinstalled this app many times now, need your jelp

App is not working anymore. If i want to open the app, screen is frozen, only the logo of app is visible

Camera is recording but does not store anything on sd card since today cant playback cant open cloud what can be wrong? Closed and opened the camera removed and reinstalled the app nothing works

Camera is recording but does not store anything on sd card since today cant playback cant open cloud what can be wrong? Closed and opened the camera removed and reinstalled the app nothing works

Can't open app from desktop icon

My YCC365 keeps rotating to the brick wall of my house which is to the left of the area I set it to.. I keep resetting but during the night it goes to the brick wall and stays there all night. How can I stop this?

Hi I am unable to view my cameras when I am using my mobile data. When I connected to wifi I can open and view no problems ? Thanks Bruce

IOS 16 cameras will not display. iPhone 12.

Just upgraded to IOS 16 & image will not go full screen. It did before. Its a bit buggy & freezes now. Have to restart the app but still no luck with full screen

To Gilbert Estrada Swipe screen to left and you will come to the registration screen.

Camera powers up and seems to be starting after connecting it to a power outlet. However after a few seconds, leds go off, no more rotation (just very little anyway) and rotation noise. It just shuts down.

The light on my camera doesn't work. It was on at first now doesn't turn on at all

Can't get pass the tip screen to log in.

Wont save to cloud, nothing in cloud album. cannot see what has been recorded

The câmera stops to streaming even online. I think it’s blocked by server. If you try to use any onvif player you’ll see it’s perfect.

Camera will not show live image and it says it is connected online. Tried unplugging camera and replugging with no result. 4 days with this problem.

Keeps giving me a error when up to 88% loaded. What gives????

I am getting a message that says - Network loading failed. How can I fix this so I can view the cammeras?

Cannot connect camera. Every attempt ends with Camera saying simply "Connect Failed". No additional info. 5 minutes later, (after the App Realizes the Camera won't Connect), IT Displays "Some Error Occurred". It would be very nice indeed, if you would be kind enough to print the possible Errors which might be Occurring and Possibly a Solution. Knowing that "Some Error Occured", several Minutes after your Camera Says it Cannot Connect, is Pretty Damn Useless (much Like your App).

Camera will not show live image on app and it says it is connected online. Tried unplugging camera and replugging with no result. It Stopped saving images at 5am. So no. Live image and not recording

When I select the mic on my ycc365 plus camera nothing happens. The same thing when my husband logs onto his app. How do I speak to someone?

CYY 365PLUS camera app werkt niet meer. Wanneer ik de app klik gaat weer uit. De app. opnieuw geïnstalleerd, nu geeft Errorcode 10005. Kan niet meer inloggen. Heel vervelend.

Hello. The program won't start.

Aplikacija ne radi ,samo crni zaslon i krug se vrti,ali ne spaja.

I am getting advertisements when turning on the app. Some of these advertisements cover the entire screen and I am unable to proceed. That is a security risk and I will get cameras elsewhere if it continues

Want to change alert. Not loud enough. Thank you

I have an iPhone app. When away from home the app will not work unless I’m near a known wifi. I did not have this issue before. The app works on Samsung phone when away from wifi. Please advise how you will rectify this.

Purchased YCC365 plus and can not get connected. I followed process but ends with error. I have checked suggestions and can find nothing to change. Have tried several times. Frustrated and disappointed. I have iPhone

Problem asking me to log in but it won't let me, just comes up with error code 11011 Any ideas....?

My login App on iPhone keeps giving me login failed, Please Try again. Error code: -1001 Tried for days no login on camera

I always have to reinstall app or reset my phone with this app. Always getting error or net work log in fail.