YCC365 Plus app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
34.3%

Connection
22.2%

Login
19.2%

Crashes
9.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of YCC365 Plus Problems 😠👌🔥

- Have to buy a Cloud package

- Camera disabled two months before cloud expiration

- Poor customer service

- Have to be plugged in to power in order to stay connected

- False notifications for motion detected when nobody was in the house

  110 Reported Issues: 😵🆘🛟🚨📢

Александр
2024-12-08

Программа устанавливается всё работает , после закрытия больше не открывается .

Mirela Mehedinti
2024-06-01

MY APP IS NOT WORKING !! AGAIN !! FOR OVER 2-3 WEEKS !!!! ERORRS OVER ERORRS!!! ALWAYS HAVE TO DELETE IT AMD REINSTALL IT ! AND STILL NOT WORKING !!!! ERROR 10005 NOW !!!! AGAIN!! I DID NOT CHANGE NOTHING ON MY INTERNET !!! FIX THE GOD DAMN PROBLEM !!!! YOU ARE MAKING A JOKE ON ME ,MY HOUSE , MY FAMILY ! MY CHILDREN ARE UNSUPREVISED WITH THE BABY SITTER BECAUSE OF YOU AND YOUR STUPID APP !!! FIX IT !!!😡😠🤬😡😠🤬🤬😠😠

William C Allen Jr
2024-05-09

I paid for Cloud Storage October 22, 2023 for $55.00. My camera says not activated. Please turn on.

Elaine
2024-04-25

Hi, Camera won't rotate Left or right only up & down. I have cleared data ,rebooted and switched off/on,remotely, several times. Thanks

Ken
2024-03-18

One of my outdoor YCC365 plus wifi cameras won't rotate Left or right anymore and only will move up & down.

Sasha
2024-03-13

Hi camera its conectet I have alert on the phone But wont show on pohone

Mike
2024-03-07

Camera won't turn left. Everything else works fine.

Christopher Scallan
2024-02-22

My app won't ay back recordings and it's very slow two pick up things evening on live recording

Gary Oekawa
2024-01-12

all i get is "5.0" followed by "5.0 Simple and Extreme, Start a new smart life" on my screen. The sign up screen never opens.

Robert
2024-01-10

My Ycc365 plus refusing to login and the email and password are correct. "Error code 10005

Maliga Sinniah
2023-12-17

My ycc 365 plus did nor working. Asked to reload or refresh.l do not know how to do. Please help

William Quirk
2023-11-10

YCC356PLUS keeps buffering on my Samsung Tab A tablet.

Joyce L Kelley
2023-10-21

When I go to open the screen to turn on the light it keeps spinning. I have rebooted my phone and rebooted the server nothing keeps spinning and I cannot open the ap

Thomas Weber
2023-10-14

Cannot access cloud messages. I have subscription up to date but cannot access notification alerts on app.

Stephen OCONNOR
2023-09-22

Why won’t the app stay open on my iphone

Diab Safey
2023-09-13

when I try to add device and give the password and wait for it he send me this massage there is an error , some problems happened during the addition can any one help me please

Ekpu Benedict
2023-08-30

My Ycc369plus refusing to login and the email and password are correct. "Error code 10005 We are sorry we can't log you in try again later" This Error message has been on for months now I can't login.

Lorenz Harms
2023-08-16

Cameras work. I get the notifications on my phone from all my cameras. My phone won't connect to any of the 3 cameras.

Alain
2023-08-15

It s not upgrading

IRVIN & SARAH HARPER
2023-08-15

message reads UPDATE but is permanently locked and will not do anything I have switched off camera and android device but still nothing.

Gerald Baker
2023-08-11

Video will not play back. Says no video available. Have on continuous video

Wayne Baker
2023-08-03

My YCC365 security camera works but doesn’t show any videos when alarms go off. Says no video’s available. Put in a new SD card and formatted. Still not receiving in pictures or videos to my iPhone

Joe Donovan
2023-07-25

I can move my camera lens up and down but it will not move left or right??

Ken Stiltner
2023-07-15

camera was working find. WiFi when to 5 . I know it will works with 2.4 . the 5 has killed my camera .what do I do- thank you for the help

Kathie Ann
2023-06-26

The camera continues to position itself and looks at the roof instead of driveway. I can't make it move!!!!!

Alison Wright
2023-06-23

I keep getting a message to update, but it fails everytime I try.

Rachel Weitzel
2023-06-18

My cameras have quit turning. I cannot turn them in the app and they don’t turn to pick up motion anymore either. I bought them maybe 6 month ago.

Marina
2023-06-17

nightvision doesnt work anymore after 1 year

Gregory Zaytman
2023-05-21

I bought the camera YCC365PLUS, model YJR-272-2. Installed the app version 5.1042.76. I inserted 128GB SD memory card. I see that the app recognizes and records on SD card. But the app doesn't show "Playback" option to see the content recorded on the memory card.

Rosemary Chavez
2023-05-17

I have 2 cameras and one is working fine but the other is giving me device disconnect.

Showing 1-30 of 110

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About this app

The moblie app is the smarttest - and easiest to use -home monitoring Wi-Fi video camera that sets up easily on your smartphone.