Are you having issues? Select the issue you are having below and provide feedback to YCC365 Plus.
- Have to buy a Cloud package
- Camera disabled two months before cloud expiration
- Poor customer service
- Have to be plugged in to power in order to stay connected
- False notifications for motion detected when nobody was in the house
Программа устанавливается всё работает , после закрытия больше не открывается .
MY APP IS NOT WORKING !! AGAIN !! FOR OVER 2-3 WEEKS !!!! ERORRS OVER ERORRS!!! ALWAYS HAVE TO DELETE IT AMD REINSTALL IT ! AND STILL NOT WORKING !!!! ERROR 10005 NOW !!!! AGAIN!! I DID NOT CHANGE NOTHING ON MY INTERNET !!! FIX THE GOD DAMN PROBLEM !!!! YOU ARE MAKING A JOKE ON ME ,MY HOUSE , MY FAMILY ! MY CHILDREN ARE UNSUPREVISED WITH THE BABY SITTER BECAUSE OF YOU AND YOUR STUPID APP !!! FIX IT !!!😡😠🤬😡😠🤬🤬😠😠
I paid for Cloud Storage October 22, 2023 for $55.00. My camera says not activated. Please turn on.
Hi, Camera won't rotate Left or right only up & down. I have cleared data ,rebooted and switched off/on,remotely, several times. Thanks
One of my outdoor YCC365 plus wifi cameras won't rotate Left or right anymore and only will move up & down.
Hi camera its conectet I have alert on the phone But wont show on pohone
Camera won't turn left. Everything else works fine.
My app won't ay back recordings and it's very slow two pick up things evening on live recording
all i get is "5.0" followed by "5.0 Simple and Extreme, Start a new smart life" on my screen. The sign up screen never opens.
My Ycc365 plus refusing to login and the email and password are correct. "Error code 10005
My ycc 365 plus did nor working. Asked to reload or refresh.l do not know how to do. Please help
YCC356PLUS keeps buffering on my Samsung Tab A tablet.
When I go to open the screen to turn on the light it keeps spinning. I have rebooted my phone and rebooted the server nothing keeps spinning and I cannot open the ap
Cannot access cloud messages. I have subscription up to date but cannot access notification alerts on app.
Why won’t the app stay open on my iphone
when I try to add device and give the password and wait for it he send me this massage there is an error , some problems happened during the addition can any one help me please
My Ycc369plus refusing to login and the email and password are correct. "Error code 10005 We are sorry we can't log you in try again later" This Error message has been on for months now I can't login.
Cameras work. I get the notifications on my phone from all my cameras. My phone won't connect to any of the 3 cameras.
It s not upgrading
message reads UPDATE but is permanently locked and will not do anything I have switched off camera and android device but still nothing.
Video will not play back. Says no video available. Have on continuous video
My YCC365 security camera works but doesn’t show any videos when alarms go off. Says no video’s available. Put in a new SD card and formatted. Still not receiving in pictures or videos to my iPhone
I can move my camera lens up and down but it will not move left or right??
camera was working find. WiFi when to 5 . I know it will works with 2.4 . the 5 has killed my camera .what do I do- thank you for the help
The camera continues to position itself and looks at the roof instead of driveway. I can't make it move!!!!!
I keep getting a message to update, but it fails everytime I try.
My cameras have quit turning. I cannot turn them in the app and they don’t turn to pick up motion anymore either. I bought them maybe 6 month ago.
nightvision doesnt work anymore after 1 year
I bought the camera YCC365PLUS, model YJR-272-2. Installed the app version 5.1042.76. I inserted 128GB SD memory card. I see that the app recognizes and records on SD card. But the app doesn't show "Playback" option to see the content recorded on the memory card.
I have 2 cameras and one is working fine but the other is giving me device disconnect.
Complete guide to troubleshoot YCC365 Plus app on iOS and Android devices. Solve all YCC365 Plus app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at jun liu, developers of YCC365 Plus.
The moblie app is the smarttest - and easiest to use -home monitoring Wi-Fi video camera that sets up easily on your smartphone.