PhotoShare Frame app not working? crashes or has problems?

PhotoShare Frame Status


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⚠️ Most reported problems ⚠️

Something else
63.0%

Not working
18.5%

Crashes
7.4%

Account
3.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PhotoShare Frame Problems 😠👌🔥

- If you don’t upload all your pictures to the app before sharing them to the frame, there won’t be any record that they were sent.

- App functions do not work.

- Instructions are almost non existent and what’s there is very lacking.

- Emailing a picture directly function worked once then no more emailed pictures arrived at the frame.

- Admin did not receive notification to approve or reject the new user.

  47 Reported Issues: 😵🆘🛟🚨📢

Brenda D Gooding
2022-08-13

same thing states my service has expired i see this asked alot already can someone help us ?

Tara
2022-07-21

From the beginning, we have been having problems. We finally got it working, but then about a week or so ago, it stopped staying connected to the internet. It would connect, but then disconnect immediately. Now today, it shut off and it will not turn back on. My 30 day exchange period from Amazon expired on the 12th of July. This was a birthday present for my mother in law back in june. I really need to get this working for her or exchange it for a new one. Please please please help,

Sally A Purvis Boss
2022-07-20

When I try to send pictures it says it is Frame cloud has expired must renew

Deb Balogh
2022-07-05

When I try to send pictures it says it is expired must renew

Jane Battaglini
2022-06-23

I'm downloading pictures to my photoshare frame, but they don't show up. Is there a storage limit? Please help

Gretchen Stoughton
2022-06-10

We were away for a few weeks and wanted to add pictures and it will not take them. We have checked connections and no luck. Plays pictures already on it but will not accept new.

Nancy Stecker
2022-05-04

Trying to add more photos via email. I have waited hours, but the photos did not arrive on the photo frame. I see no menu or area where I can refresh to see if they will come on. I have turned it off and then on again. No luck.

Judith Rucker
2022-05-01

My photoshare frame doesn't get the photos I'm sending with my email. It does get the photos from my phone.

Terry & Rosemary Hanlon
2022-04-26

Photo sending has stopped from phone apps and email since April. Reset photoshare frame and setup again to no success. App shows expire on cell phone and will not renew. Help!

Vendon Dykes
2022-04-11

Frame cloud has expired message is received when trying to upload pix!

Dean Hall
2022-04-11

Photo’s sent to Photo Frame using the email address are not showing up in the Photo Frame. The email method was working fine, but not to today 04-10-2022. Tried sending photo using the app and that worked. Is there something wrong with the email method?

Arturo Reynoso
2022-04-08

When I try to upload a photo, it says my service has expired.

Mark Gerhardstein
2022-03-25

when i try to send photo to frame it says mark cloud photo frame service has expired my frame id is 6923391436 thankyou

Cecilia
2022-03-21

When the pictures are moving from picture, there is a "glitch"....it's more like it stalls when moving from picture to picture. Received this photo frame for Christmas, and it has worked flawlessly up until the past couple of weeks.

Susan Staley
2022-03-16

When trying to post a pic to photoframe nothing happens.

Susan Staley
2022-03-16

When trying to send pics to photoframe it will not send.

Elaine Sietsema
2022-02-23

Having trouble emailing pictures from work computer to photo share frame?

Showing 31-47 of 47

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Common PhotoShare Frame Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Switchmate Inc., developers of PhotoShare Frame.


Verified email ✔✔

E-Mail: support@switchmatehome.com

Website: 🌍 Visit PhotoShare Frame Website

Privacy Policy: https://www.mysimplysmarthome.com/privacy-policy

Developer: SimplySmart Home by Switchmate


84.21% Contact Match

Developer: SimplySmart Home by Switchmate

E-Mail: support@photoshareframe.com

Website: 🌍 Visit PhotoShare Frame v2 Website



About this app

Simply select your favorite photos, select one or more PhotoShare Frames as the destination and press “Send Photos. ” Your photos will appear in moments on the PhotoShare Frame, ready to be enjoyed by family and friends.  Companion App for the PhotoShare Friends and Family Cloud Frame.  Use the PhotoShare Frame App to send multiple photos and messages to up to 10 PhotoShare Frames at once.