Chargeway Status

Last Updated on 2024-11-12 by Chargeway LLC

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Common Chargeway Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chargeway app on iOS and Android devices. Solve all Chargeway app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chargeway iPhone Issues and Solutions

Chargeway iOS app crashes, not working, errors
Chargeway iOS app network issues
Chargeway on iOS has black/white screen

Chargeway Android App Issues and Solutions

Chargeway has errors/crashing/not working
Chargeway server network connectivity issues
Chargeway has black screen

Chargeway iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chargeway app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chargeway app crashes or not working on Iphone (iOS):

Close and restart the Chargeway app on iPhone
Update Chargeway app to the Latest Version for iOS
Uninstall and reinstall Chargeway iPhone app
Update your iPhone to the latest iOS version

Fix Chargeway on iPhone unable to connect to server/internet connection issues::

To resolve Chargeway network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chargeway black/white screen (blank screen) on iPhone:

Follow the Chargeway iOS app troubleshooting guide Here →

Chargeway Android App Issues and Solutions

Fix Chargeway not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chargeway app issues:

Force Stop the Chargeway App
1. On android, goto "Settings" » click Chargeway app. » click "Force Stop".

Update Chargeway to the latest version on PlayStore

Clear Chargeway App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chargeway app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chargeway.

Fix Chargeway unable to contact server/ Chargeway internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chargeway » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chargeway » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chargeway on android.

Solve Chargeway black/white screens issue on Android:

Follow the Chargeway android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chargeway LLC, developers of Chargeway.

About this app

Car & Driver Magazine proclaims, “this app is absolutely game changing as it cuts through the clutter. this app® makes driving an electric car and using “electric fuel” easy for everyone. this app® guides drivers to charging stations throughout the United States from networks including Greenlots, EVgo, SemaConnect, EVConnect, Chargepoint, Flo, Blink, OpConnect, Electrify America, AeroVironment, Volta, GE Wattstation and Tesla. Designed with the individual driver in mind, this app® simplifies the electric car charging experience ensuring that you see only the stations that work for your car. Download this app®, the first electric car charging app that is personalized to your driving needs. There are numerous electric cars available today that are perfect for every day driving as well as traveling. Download this app® to discover how driving on “electric fuel” will work for you!