Chargeway Reviews

Chargeway Reviews

Published by on 2024-11-12

🏷️ About: Download Chargeway®, the first electric car charging app that is personalized to your driving needs. Car & Driver Magazine proclaims, “Chargeway is absolutely game changing as it cuts through the clutter.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
49.5%

😎👌🔥 Positive experience
36.0%

🙄💅🫥 Neutral
14.6%

~ from Justuseapp.com NLP analysis of 1,841 combined software reviews.



Read 37 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

+1 on personal info

2024-02-03

No thanks. App is totally useless without providing my phone number. I can’t even add my EV nor see a map of J1772 and SAE Combo stations around me without providing such info. No thanks. Sticking with Plugshare and a few apps from local providers like ChargePoint, EVgo and EA.

I don’t know who you are. You really don’t need to know my personal info. I don’t want my info stolen in a data breach. The more personal info I gave to more parties, the greater the attack surface and greater the chance that I will be an identity theft victim.

Requires a cell phone number to use

2024-01-12

No thanks. I recommend PlugShare that doesn’t require any personal info at all, much less a phone number.

Don’t tell me a phone number is required “for security”. It most certified is NOT. Just be honest why you want that. I wouldn’t store any private info in Chargeway anyway, so why would I need a higher level of security than any e-commerce site that doesn’t require a phone number? It’s not logical.

No. You don’t need my cell phone number

2023-10-10

Requires your cell phone number to use Chargeway . Maybe my email but you don’t get to have my cell phone number.

The reason given is they want to make your account secure is bogus. My email is secure as well. I won’t use your app if that is the requirement. Plenty of other similar apps out there that don’t!

Adds confusion to something simple.

2023-03-12

The 1-6 charging system is confusing. Chargers are already identified as L1-L3 and have a kwh rating. Using this app a own proprietary system to label charging speeds pointlessly obscures the information and terminology that would be used anywhere else.

Doesn’t Work

2023-04-13

when you open Chargeway it shows 0 charging stations even though i live in a city and they’re everywhere. i have connection and tried refreshing Chargeway , nothing. i don’t understand the point or how they have so many good reviews.

Requires phone number to create account

2023-05-14

Sorry guys, got to give you a poor rating because you don’t seem to offer a way to create an account without handing over my phone number. Give me an alternative and I’ll try Chargeway again.

Nice design, mediocre functionality

2024-06-05

Love the new design of the this app app - Selecting my car with a beautiful image and all the site location photos are helpful.

I don’t think the route planning works very well, however. It takes forever to load and several times, I’ve mapped a route with 1 charging stop when I really needed 2 or more. Drivers rarely go at a consistent speed, and I’m not sure if Chargeway accounts for elevation change or other variables yet that impact driving range.

I love the attempt at a numbering system, but it kinda feels like a new language instead of communicating in miles per kWh or miles per hour. Also, I see many drivers look for the highest number charger when their EVs can’t accept more than 50 kW! A faster charge isn’t always better. It needs to fit the car and intended visit time.

Bugs, incorrect, not useful

2024-06-04

Their goal is to make charging easier - by obscuring the underlying details and incorrectly classifying what your vehicle can and cannot use. For example, it might say you are a “4” max despite being able to get the best charge at a “5.” That will cost you time and money. Worse yet - YOU CAN CHANGE WHAT THE NUMBERS MEAN. From a simplified universal system to completely meaningless in 3 seconds. Beyond the basic premise, it’s not a good app. Crashes a lot, mediocre design, super basic features, no real integration with the vehicle itself, no understanding of actual charging curves. It pretends to know your vehicle, but really doesn’t.

Cannot remember car

2023-08-17

I created an account, saved my car, but Chargeway can’t seem to remember it every time I open it. I have to re-program it constantly.

Navigation Limited

2023-09-18

Great app, I would give it 5 stars but it only lets you navigate to 4 stops including your starting location and destination which means you can really only choose two charging locations. Sad.

Needs some help but getting there

2024-03-24

Every time a plan a trip Chargeway keeps pulling in charge stations I don’t want to use. This needs fixing. If I choose EA network only as an example, a trip should only show EA! But every time I do this other stations pop in to my trip which are right next to the one I want. Very frustrating. Other things work really well but needs help. Also would love to be able to adjust the % of battery at end of a trip to higher % making you change longer at last station as many destinations in small towns have no chargers and only a level 1 plug at most. A few tweaks Chargeway could be perfectly!

Good idea but bad execution

2024-07-29

As always developers have good ideas but they failed executing them or maybe not putting much work after they release their app.
In this case Chargeway has multiple inaccuracies like charging station max speed. Dispenser rated 350kwh when in fact they are 150… Finally on my phone iPhone 14 pro, the trip planner is stuck in a loop. There are so many EV app available out there. If you go the extra mile to create one. Please make sure it add value or at least it works. Otherwise you are not helpful to the EV community.

Better suggestions

2024-04-02

I have 9 EV charging apps on my phone because each app is excellent at one or more aspects of the experience but no one app is good at all aspects. In my opinion, an excellent app has to:
1) show me the eligible chargers at my current location and display how long/fast the charging will be at each unit. Also display which units are being currently used. 2) plan several routes of a trip, show the best charging options along each route and again delineate how long/fast I’ll be charging at each station then let me choose which route works best for me. 2a) understand that the best EV route is not always the google maps route. 3) Show amenities, food, activities, shopping around the EV charger where time can be occupied while charging. 4) offer user reviews of the charging station. Chargeway comes close but doesn’t perform 2 very well. On a trip a recently took, one of the stops it recommended for all three routes recommended I charge for 4.5 hours. I don’t do these trips often but no way am I turning an 8 hour trip to one of 12+. So I use another app to plan my route and this one for other things.

Doesn’t work in CarPlay

2024-07-18

Looks good on my iPhone, although I haven’t had time yet to really test it. But since it opens with a blank screen on my Bolt EUV, it’s not very useful for a travel app.

Update after the developer response. Changed from 2 stars to 4. Apparently, they didn’t read what I wrote. I said it was blank in Car Play. Not just no chargers. No map, no nothing.

Anyway, I tried again a few days later and it seemed to work OK as far as displaying information. I haven’t had a chance to try it yet on a trip.

App is easier to use than a certain other popular app

2025-03-17

Much easier to quickly see what stations are faster than others. App just needs more users so that there are more reviews of the stations within it.

What any EV owner needs

2024-05-14

Go in to any EV community and you hear lots of talk about amperage, volts, KWH etc. I understand some of it, I can appreciate those who want to really dive in to the technology side of EVs, but as someone who just wants to own a car that I don’t need to think about this has been perfect. When I fill up a gas car, I don’t think about what octane means in terms of BTU and energy output, I say “$20 of regular”. That experience is what I’m getting here. Really hoping more EV car companies support this model, it just makes sense.

Most useful charging app

2024-05-23

After playing with several this is by far the most useful charging app I have used. Better coverage than others and let’s you take into account your make, model, speed, and temp. Results for road trips so far have been accurate.

Chargeway Saved my Life!

2024-05-23

On my way back from Austin to Dallas, I typically stop in Waco to charge. All the chargers were broken, and thanks to Chargeway I was able to find a ton of chargers around me that I didn’t even know existed. this app literally saved me in a moment when I didn’t even know what to do. Thanks this app!

James is the best

2024-05-23

So, let’s be real. Chargeway is fantastic. With that being said. They need to get accurate pricing on Chargeway related to each charging station. Overall, this is probably the best charging station app. It accommodates all the vendors and can teach anyone about EVs. Thanks for your work on this! And on another note. James Mast is one of the best people in the world. Give Chargeway a chance! Woot woot!

This is a must have!

2024-05-23

As a new Tesla Model 3 owner, Chargeway is everything I ever needed. Simple, straight forward, user friendly. And the adapter quick view feature is phenomenal. Being able to plan my route and charging destinations during any road trip makes owning an EV even better and easier than ever!

Easy trip planning

2024-05-27

Better trip planner than most other apps. Very similar to what you find in the Tesla main display and mobile app. Tells you the stops and about how long you will be stationary charging. You can enter starting battery charge, AVG driving speed and temp to try and get a more accurate estimate. Will start using this instead of PlugShare for planning purposes.

A great resource in the EV world

2024-05-27

Easy and robust. The trip planning feature is excellent in identifying charging stations with your car’s compatible chargers. And clicking on the station lets you know speed and number of chargers, as well as amenities in the area. Chargeway also provides the soc on arrival and departure from the station. Their customer support is second to none. I recently contacted them via their app, and rec’d a response the same day. I was contacted by a rep who gave me one-on-one tutoring on using Chargeway . As someone who is not very techy, this was extremely helpful. I am taking my first long road trip with my EV in a few weeks, and will do so with much more confidence. The this app Team is committed to standing out as the gold standard EV app.

Such a great app!!

2024-05-14

this app is great! It is so helpful to find the kind of plug my car can charge on. It’s as easy 1, 2, 3 and red, green, blue! If my car only plugs into Green chargers, I can easily filter the map to just green plugs! Plus, the addition of photographs now makes finding a charging station easy and not a scavenger hunt.

Great App and easy to use

2024-06-09

I am new to the EV world. And I did not know how much goes into planning a trip with an EV. I downloaded this app to play and plan random trips. The color codes (red for Tesla) made it super easy to find charging stations along the route, and green for other chargers with the adapter (something that the Tesla does not find). So far I planned trips to Lake Tahoe, the Grand Canyon and an excursion through the State of Oregon. I would recommend this app to anyone that is new to the EV community or thinking about joining. Great App!

Great services, even greater support.

2024-06-09

Personally this has been one of the best interactions with any company I’ve ever had. It’s still newer on the scene but they are by far the most knowledgeable about so many different aspects of ev ownership. Being super helpful and real human interactions have been such a refreshing experience.

Best Charging App

2024-06-09

Hands down the best charging app available right now. The user interface is easy to navigate, they’re always keeping charging station locations/data updated, and do a much better job at explaining charging levels than the other apps. This is truly the new standard in charging apps.

Super app

2024-05-27

Really nice app for locating chargers. I can't wait to see the ability to submit reviews in Chargeway for sites and it would be neat if Chargeway sees I am by “Charger XYZ” and that there are two cars plugged in there and those owners use Chargeway too if I could message asking how long they might be or if I see they are full to let them know I was unplugging them. Just a way to communicate that wouldn’t share phone or email and just would let you “see” vehicles at the same charge site as you. I love the way it labels chargers simply with a colour and number. Some non-network stations are not yet in here but if people submit missing ones Chargeway can be very complete.

THE BEST! Makes driving my EV easy!

2024-05-23

After downloading every single EV charging app in the store I came across this. This one includes all the networks, and makes it clear and easy to see what level chargers are where and doesn’t only show certain networks.

Long Distance EV Travel Made Simple

2024-06-09

If traveling for extended distances across state lines, Chargeway is perfect for planning your trip to ensure you know when and where to stop to charge your vehicle. Chargeway gives you the peace of mind required to ensure your EV vehicle is left stranded with a charge.

I have used others and found this app to be the most reliable.

Must have for EV owners

2024-05-23

I recently purchased a used LEAF that I absolutely love. As a shorter range EV it is great for traveling around my metro area. Although I don’t often use public charging stations when I do this app is the first app I open to see all my available options for electric fuel.

Great interface

2024-06-09

Love the set up of Chargeway. Very intuitive with tons of filters to personalize just for your needs.

One question was does the built in calculator include elevation gain/loss and wind speed/direction when configuring the time of charge and how long you can travel?

Excellent service

2024-09-20

I had a question about the chargers suggested by the trip planner and reached out to Support. I got a response within 40 minutes from Brandan, with very detailed and personalized recommendations and screenshots for how to modify my settings. By far one of the best customer service experiences in my 55 years, and I’m a customer service trainer, so I can be very critical of service providers!! And Chargeway works great too!

My go to for road trips

2026-09-06

Whenever I need to plan a road trip or I’m in a new city, this is hands down the easiest and simplest app to use for charging.

Clean design

2026-10-08

Smooth and filters information to help plan routes. Used to drive from FL to NYC and perfected this to several other route planners

Please add...

2026-11-10

Amazing app. Love it! Please make it to where there is the option to add more than one vehicle. I would like to have both my Model X and Model S on there without having to edit the vehicle each time, other than that, it’s an awesome app!

Good app so far. Want to see better filters & switch btw miles/percentage

2026-10-02

I enjoy Chargeway so far. My favorite feature is the estimated time at an EV station. But there are still some things I’d like to see tweaked before it becomes my main charging app. First, where you can move the circle to divie up between miles needed vs. miles remaining, I'd like to be able to tap on the "322 mi" the middle of the circle to switch from miles to energy/percentage. Second, the filter still doesn't fully work. In the filter section, If I only enable the ChargePoint Network and the DC adapter (Blue 3 and up), the map results still show stations that are only AC (Green 1/2)

And to add another for finer points to my filter critique, I've realized that the filter is only adhered to when the "My current vehicle" filter is on. For ex.: If you just have AC (Green) adapters enabled, it still displays all level (Green/Blue/Red) charging stations. But if I filter with AC & My current vehicle, then it correctly just shows the Green & Red. Same scenario goes with Blue vs. Blue&Red. And noticed that any of the filter line colors and numbers become highlighted ONLY when My current vehicle is chosen as a filter. Please fix this!

Edit: Thanks to Matt for giving me a ring, personally, and further explaining how to JUST get AC adapter map results or JUST DC adapter map results. I also appreciate you taking down some of my small app feedback. I'll be using Chargeway more often and I'm looking forward to having the ability to see either Miles or Energy in the Timer Section!

Best EV Charging App

2024-03-24

I had used most of the EV charging apps and just tried this app. this app is the best EV charging app that I have used and the user interface is excellent. It’s much easier to quickly find EV charging stations with specific capabilities.



Is Chargeway Safe? 🤗🙏


Yes. Chargeway is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,841 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Chargeway Is 42.1/100.


Is Chargeway Legit? 💯


Yes. Chargeway is a totally legit app. This conclusion was arrived at by running over 1,841 Chargeway User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Chargeway Is 59.1/100..


Is Chargeway not working? 🚨


Chargeway works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Chargeway Plus $5.99


How was your experience with Chargeway? Post a Review




Features

Chargeway® guides drivers to charging stations throughout the United States from networks including Greenlots, EVgo, SemaConnect, EVConnect, Chargepoint, Flo, Blink, OpConnect, Electrify America, AeroVironment, Volta, GE Wattstation and Tesla.

Designed with the individual driver in mind, Chargeway® simplifies the electric car charging experience ensuring that you see only the stations that work for your car.

Download Chargeway®, the first electric car charging app that is personalized to your driving needs.

Chargeway® makes driving an electric car and using “electric fuel” easy for everyone.

There are numerous electric cars available today that are perfect for every day driving as well as traveling.

  Customer Service/Support
Developer:
Chargeway LLC


Website: