PRD Live app not working? crashes or has problems?

PRD Live Status

Last Updated on 2019-05-22 by Information And Public Services Kerala

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Common PRD Live Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PRD Live app on iOS and Android devices. Solve all PRD Live app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PRD Live iPhone Issues and Solutions

PRD Live iOS app crashes, not working, errors
PRD Live iOS app network issues
PRD Live on iOS has black/white screen

PRD Live Android App Issues and Solutions

PRD Live has errors/crashing/not working
PRD Live server network connectivity issues
PRD Live has black screen

PRD Live iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PRD Live app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PRD Live app crashes or not working on Iphone (iOS):

Close and restart the PRD Live app on iPhone
Update PRD Live app to the Latest Version for iOS
Uninstall and reinstall PRD Live iPhone app
Update your iPhone to the latest iOS version

Fix PRD Live on iPhone unable to connect to server/internet connection issues::

To resolve PRD Live network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PRD Live black/white screen (blank screen) on iPhone:

Follow the PRD Live iOS app troubleshooting guide Here →

PRD Live Android App Issues and Solutions

Fix PRD Live not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PRD Live app issues:

Force Stop the PRD Live App
1. On android, goto "Settings" » click PRD Live app. » click "Force Stop".

Update PRD Live to the latest version on PlayStore

Clear PRD Live App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PRD Live app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PRD Live.

Fix PRD Live unable to contact server/ PRD Live internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PRD Live » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PRD Live » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PRD Live on android.

Solve PRD Live black/white screens issue on Android:

Follow the PRD Live android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Information And Public Services Kerala, developers of PRD Live.