Contact LiveBarn

Contact LiveBarn Support


Company Name:

About: LiveBarn is a Live amateur sports Company .

Headquarters: Rochester, New York, United States.


 
  2024-10-17

LiveBarn Customer Service 👿🤬😡😠💢😤

LiveBarn Contact Information

Listed below are our top recommendations on how to get in contact with LiveBarn. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact LiveBarn. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 42 Customer Service Reviews 😭😔💔

3.0 out of 5
Judy Taylor
2024-11-19

As I am unable to access my account I need to unscribe. Cannot do this via my account as it is not recognized. information on how to unscribe without access to account????

David F Arsenault
2023-01-04

I keep having a problem watching as while I’m watching it will go into some kind of pause mode and then I’ll lose the whole period of play ??

Jim Ellingson
2022-12-07

I HAVE CONTACT LIVEBARN 3 TIMES - THE EQUIPMENT AT MORA CIVIC CENTER IS OUTDATED AND DOESN'T WORK. I HAVE EMAILED SUPPORT 3 WEEKS AG0 AND THEY SAY THEY HAVE MADE ADJUSTMENTS - THEY HAVEN'T. I'M VERY DISAPPOINTED. LAST YEAR I HAD GREAT SERVICES AND GOT STREAMING IN EVERY PLACE I HOOKED UP. BUT THIS YEAR, THE PEOPLE IN MORA, MINNESOTA ARE VERY UPSET WITH LIVEBARN. THERE IS NO FOLLOW THROUGH.

Tracey Ioanilli
2022-11-19

Last year, I purchased livebarn for a family member. This year I wanted to do the same thing so I logged into the account and entered my credit card information. I wanted to update the account email address. I was able to update the email but now livebarn says that it doesn't recognize that account. I even went in and updated the password as well and still the new email address is still not recognized. I wish you had a customer service number. It is so difficulty to try and type what the problems or issues one is having. Please contact me as soon as possible with how to correct this issue. I don't want my family member missing any games and I am paying for a service that is not being able to be use. Thank you for your help in advance. Tracey Ioanilli

Linda Knoll
2022-11-18

i have always used my debit card to pay for live barn this year will not take says enter a valid card it is valid send me a e-mail tell me how to do it or send a number i can call thank you

Susie Van Riper
2022-10-12

I need to update my billing information. My credit card information has changed as of October 8, 2022. I tried to use the customer service but it won't let me login. I need help soon!

Malcolm K. Bryant
2022-07-21

Signed up to watch my granddaughter's softball game. Exactly when she was to come to bat, my screen started pixelating and it looked as if ghosts were on the ballfield. I missed her first at bat because of it. Later, I tried re-watching the game on demand and the whole game was screwed up, ghosts though out and intermittent noise like a 1940's locomotive at the station (yes, I'm that old!). I'm cancelling my subscription immediately even though she has more games coming up in this tournament. Definitely not worth the headache.

Darrell Bernier
2022-06-27

Please cancel my account asap, and send me confirmation by my email asap, this service keeps freezing up and I have written multiple emails to you about it. I play 4-5 times a week in different leagues and will be telling anyone in the locker room to stay away. If my account is not cancelled asap, I will cancel the payment via my cc company.

Andrea Balsavich
2022-02-24

I have been trying to cancel my account for over a year. I have sent several e-mails and no response at all. I do not want this account anymore. I have been getting charged $17.95 for over a year. Please cancel me as of today, 2-24-2022. If I have to go further with this issue I will. My name again is Andrea Balsavich, abalsavich@redacted, cell number is 708-707-1306, address is 9620 Bedford Dr. Woodridge, Il 60517. Thank you in advance.

Ryan Bender
2022-02-16

Hi, my broomball team is hosting Broomball Nationals at Merlis Belsher in Saskatoon, Saskatchewan. I’d like to be able to access your services. My plan is to pay you a lump sum amount of money which will allow individual people to stream the event for free. We are not allowed to charge individuals to view. I look forward to your reply. Thank you.

Tammy Magiera
2022-01-17

I want to cancel my subscription. I contacted customer support and haven't heard back.

Ruben Gutierrez
2021-10-16

When I signed up in June to watch a game, I specified that I do not want to be automatically billed. For some reason I was automatically billed. I didn't notice it on my bill until recently and went into my account to cancel. I am still being billed. Please reverse the charges. Thank you.

ANTHONY SIGNORE
2021-09-30

On September 5, 2021 LiveBarn charged to my VISA credit card account $17.95. As best I understand my doing business with LiveBarn ... I only signed up to view individual AAU basketball games in which the AAU team Total Skills from Doylestown, PA was participating. I've not signed up to view an AAU basketball game in which Total Skills participated since the end of June 2021. Never did I intend to sign up with LiveBarn for continuous opportunities to view sporting events. If somehow ... inadvertently ... I did sign up for continuous LiveBarn service please cancel that function ... and consider providing me a $17.95 credit to my VISA credit card account LiveBarn has retained in its records. Thank you for understanding ! Anthony Marco Signore(my full name on my VIAS account)

Sandra Gagnon
2021-07-20

I am so pissed! I have sent you messages to cancel. I tried to contact you by going through my account, never hear back from you!! You just charged me again, after I told you I want to cancel. Please credit this month back on to my charge card. We watched one game and we saw mostly just ice no players. Your company is a joke, stealing people’s money!

Jacqueline Ploehn
2021-05-21

I want to cancel live barn and do not want to pay $1.00 to do it.

Jacqueline Ploehn
2021-05-21

I cancelled live barn months ago and am still getting billed for it.

Sandra Hyde
2021-04-30

If I watch live barn live does it safe it automatically for 30 days because I had trouble retreiving the practice at Flynn arena Ice plex wpg mb. Also it did not give the right times to search . did not have 9:45. Sound was not working. Please advise. thank You.

Janice Woode
2021-04-05

I am trying to cancel my subscription , I did it before and signed back up. This time I can’t find anywhere to cancel? Please advise!

Dani
2021-03-21

Need to have it able to do pano. I have younger players I can’t watch because it’s on stupid auto and moves to the other side!! So sick of that!

Frances Diane Morrow
2021-03-16

I have been paying $16.95 and I can’t get on the website to use it.

Bobbi
2021-03-01

We want to cancel our subscription and we can’t find anywhere to do this!! VERY frustrating!! Please get back to us to tell us what we need to do to a cancel ASAP!!!

Roderick Sherman
2021-02-28

I got an email back from LiveBarn. The problem is that I was using Google Chrome as my browser. I switched to Safari and all works now. Thank you

Roderick Sherman
2021-02-28

I am very disappointed with LiveBarn. We have 6 grandsons playing hockey so we go to multiple rinks. I see more spinning circles than actual hockey games. Good luck trying to Comtact them. No phone number. Now I know why. They would be flooded with calls and subscribers trying to cancel. This is a product that went on the market before it was tested. Great idea but this is really a poor system. I hope some one from LiveBarn actually responds.

Scott Decker
2021-02-24

I tried to sign up for livebarn I will try put my debit card number how much does cost?

Michael Lascko
2021-02-06

Just got live barn Friday nite, for my grandsons game ,went to watch some game way before his at the Euclid rink in Euclid ohio and I just get a spinning circle switched to other games same thing ,what's going on with this ,I stream TV all day and nite so it's not my internet ,had a day can't watch a one game all day

Michael Cox
2021-02-04

Have tried to sign up will not let me. Get as far as debit card info. When I hit subscribe either nothing or it says enter a valid card number, phone number for a support person would be nice

Bill Mclaughlin
2021-02-02

Please cancel my subscription immediately and send me confirmation immediately

Gerald McNamara
2021-01-30

Please cancel my subscription immediately

Mick Mamders
2021-01-27

Constant issues with the connection. Last night, my grandson got a hat trick. Let me repeat myself, a hat trick. My wife and I were unable to see any of his game. Get your act together.

Judy Germundson
2021-01-22

Can't get registered. Have registered before, now passwords, etc all goofed up. Please call at 320 224-2218

Barb Hvitved
2021-01-15

I am attempting to subscribe. When I type in my credit card, it tells me to use a valid credit card. It IS valid---mastercard.

Shirley Petiot
2021-01-14

Please cancel my subscription! Confirm cancellation by return email. Thank You!

Jane Stevens
2021-01-10

Once again we weren’t able to watch our grandson play hockey at the Chiller North in Dublin Ohio. We had issues last month, too. Although we received an email that the issues were fixed, every time we tried the panoramic view, the screen went black. We tried numerous times on the iPad and even tried on our iPhone. Unfortunately, we weren’t able to watch. This really isn’t acceptable.

Bernadette R Chambers
2021-01-02

Just subscribed - keeps spinning - very frustrated !!!!!

James Hilton III
2020-12-20

I'm trying to cancel since hokey games are over. Can't find a way to do this,

Helen Anderson
2020-12-20

Watching hockey game at Palm Beach Skate Zone rink #1 from Minnesota. Game goes in and out constantly spinning. Frustrating! Then when it comes back on we are watching a play that we already watched. No other phones on in our house. Please respond.

Tagouhi
2020-11-20

Can I get a 14 day free trial for LiveBarn

DEAN FELLER
2020-11-06

Was able to view one hockey game at Warenenko in Roselle New Jersey on Sunday the first of November. Ever since that time the reception has been horrible sometimes it freezes constantly buffering and sometimes only audio. Totally unacceptable it is very frustrating.

Elaine Blondeau
2020-11-01

We hv been trying to watch our grandsons game from cochrane ab, sawmills arena -totem 1 . The game and sound keeps cutting in and out .Totally frustrating.

Horrible service, and even worse customer service

2022-04-28

by ParentMN

I wanted to watch my sons hockey game online. I saw the time available but it would not let me select unless I bought a subscription. Once I did I was able to select the time, that told me it was a private session and I could not watch. I contacted Danny at customer support who basically just told me the rink sets that privacy and there would be no refund. I told him his site did not show me I was unable to watch the game, but he did not care. I paid $18 for nothing. Livebarn is a great idea, but is run by the wrong people. I would not waste your time and money on the product.

Terrible streaming, even with download

2022-05-05

by Savermont01

Also I was billed for recurring service one day before it was to expire and I cancelled but was still billed and told there was nothing they could do. Well I appreciate that because of Covid rules I was able to watch games that normally I couldn’t attend, it was almost impossible to watch these games live. In which case the extra money I paid for the premium service was wasted and not returned. I most often had to watch the recorded version after they already happened.

LiveBarn is Awful

2022-05-12

by Dbalon

The concept is great, but you sure don’t get what you pay for with a subscription. Cameras at rinks are constantly down, quality of video is awful if working, and the overall experience is about 10 years behind where it should be. Save your money, time, and frustration. Have someone in your team stream the game, even an iPad streaming is 100% better than LiveBarn. Would give it no stars if possible but will have everyone in my family cancel their subscription!


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