LiveBarn Reviews

LiveBarn Reviews

Published by on 2024-10-17

🏷️ About: LiveBarn is a live and on-demand streaming app that provides coverage of amateur and youth sporting events across the US and Canada. The app requires a monthly subscription to access its features, which include unlimited live and on-demand broadcasts, a venue locator, and the ability to share, save, and submit highlights via text, email, or social media. The app is designed for coaches, parents, grandparents, and athletes to stay connected to the action and improve individual and team performance.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
51.5%

🙄💅🫥 Neutral
33.5%

😎👌🔥 Positive experience
15.0%

~ from Justuseapp.com NLP analysis of 303 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Helpful for following nephews games while on the road

- Able to watch multiple sports

- Able to mark places where he plays as favorites

- Able to grab game live stream on on demand

- Able to download highlights from the rink right from the App to my phone

- Able to send clips right from my phone to parents right after practice



Read 72 Customer Service Reviews 👿🤬😡😠💢😤

3.0 out of 5

Horrible service, and even worse customer service

2022-05-22

I wanted to watch my sons hockey game online. I saw the time available but it would not let me select unless I bought a subscription. Once I did I was able to select the time, that told me it was a private session and I could not watch. I contacted Danny at customer support who basically just told me the rink sets that privacy and there would be no refund. I told him his site did not show me I was unable to watch the game, but he did not care. I paid $18 for nothing. this app is a great idea, but is run by the wrong people. I would not waste your time and money on the product.

New subscription

2022-06-23

Stay away from LiveBarn I downloaded it gave my credit card for payment went to site to see my sons game was on said there was no payment went back to the site to see what was said it was inactive even thought they got payment and the best thing there’s no red button to cancel had to call my credit card it’s call a rip of folks

Worst video quality ever!!!

2022-07-24

So we used this for my sons hockey in Tacoma because my wife had to stay home. The delay was horrible, the quality was horrible and everything else about it!!! Do not wast your money on this!! Extremely disappointed!!!

Terrible streaming, even with download

2022-08-25

Also I was billed for recurring service one day before it was to expire and I cancelled but was still billed and told there was nothing they could do. Well I appreciate that because of Covid rules I was able to watch games that normally I couldn’t attend, it was almost impossible to watch these games live. In which case the extra money I paid for the premium service was wasted and not returned. I most often had to watch the recorded version after they already happened.

Still the same problems

2022-09-26

Just enabled my account again after being cancelled for about a year. Same terrible quality for twice the price now. Canceled again after about 20 minutes of frustrating lags and frozen video. Even the downloaded video is bad.

Unusable

2022-10-27

LiveBarn barley works - and when it does, it is jumpy with terrible quality. My internet connection is screamin fast and every other app is just fine. Not this app. A slew of inaccurate error messages that claim I’m not logged in … to forever spinning loading screens. Blows my mind people pay for this terrible software. What a waste of a great idea.

Terrible for watching Hockey

2022-11-28

LiveBarn at best is to see the scoreboard live. The only action you’ll see is at center ice. The rest of the action at the goals are too far away to enjoy. To make things worse for your viewing pleasure is Some cameras are a positioned behind netting. Their policy is not to give refunds after you pay and discover that games are not “watchable”

Terrible Service

2022-12-29

LiveBarn constantly freezes and lags. Worse, I am no longer able to view games on my IPad. It wants me to update their program, however, the program says it requires IOS 14.0 or better. Which my IPad can’t download. Instead of letting me bypass this update, it shuts down the software rendering it useless. Beyond frustrating.

Terrible Support Team

2023-01-30

Over a week and still no reply to my email/support ticket!
They obviously don’t care to address the update compatibility issues, since there’s already another update and no resolve to the previous…what’s the point in a subscription if you can’t use it!?

Don’t do it!

2023-03-03

I try to watch my grandson play ice hockey on line using these guys; what a waste of time and money.
Extremely frustrating!
This venue is very POOR; you cannot find a match without difficult hunting and wasted time… work, work…
They do not provide any club info, Club Name, game location, game time, rink etc. There is a score board visible when viewing live, but nothing if you are able to locate the video.
Worst experience ever, and way over priced!

Beyond disappointed

2023-04-01

I’ve been paying for months and finally needed to use LiveBarn to watch my son’s game only to find out “ It looks like there was a possible media server or internet connectivity issue at this location. This can cause the ghosting, distortion and lagging you're seeing. It can also cause otherwise broken files. Unfortunately, there's no way to repair or restore the lost footage due to the nature of the live uploading.”

Customer doesn’t respond to issues and video buffers

2023-05-03

Great idea, but could never watch my kid’s practice on time. Always getting disconnected and buffering. Close LiveBarn , reopen, watch for a couple minutes and buffering, close LiveBarn and repeat. I’ve reached out to via email. No response.
I’ll have to wait for practice to be over and watch the recording. Even with that, I’m still having buffering issues. Live barn? More like come back and watch the recording barn

DO NOT PURCHASE

2023-06-03

Complete and utter racket. Bought a subscription to watch my husband’s baseball team play in Florida since I couldn’t make the trip. First game worked fine but the following games I did not have access to. The streaming got switched to another company the following day (BeTheBeast) and if you wanted to see the games for those days it was $60. I have reached out regarding a refund and no one has contacted me. Terrible product, service and experience. Do not waste your money. Would give zero stars if I could.

LiveBarn is Awful

2023-07-05

The concept is great, but you sure don’t get what you pay for with a subscription. Cameras at rinks are constantly down, quality of video is awful if working, and the overall experience is about 10 years behind where it should be. Save your money, time, and frustration. Have someone in your team stream the game, even an iPad streaming is 100% better than this app. Would give it no stars if possible but will have everyone in my family cancel their subscription!

Terrible Experience Zero Service

2023-08-05

Had constant issues last year with the service at multiple arenas. Non-empathetic customer support.
Tried again just now to realize my favorite area has been down for 11+ days with no ETA on a fix. No visibility to that fact until AFTER resubscribing. Refusing to issue refund. Have fun when I challenge the charge with my bank for lack of delivering a service purchased in good faith.

Loading issue

2023-09-06

I want to analyze my games, and the video never seems to load. Waste of time

13.0

2023-10-08

Update doesn’t allow using the older version. The message says the old version can be loaded but no directions on how to do it. Worked fine last week but nothing today.

Can’t access

2023-11-08

Due to new upload which my iPad won’t accecpt it won’t go away. I’m trying to get to a rink but upload keeps appearing. I cancel it but it won’t go away what do I do

Download highlights

2023-12-10

I am able to download all my highlights from the rink right from LiveBarn to my phone. It’s awesome. I’m coaching hockey at the development level and I love that I can send clips right from my phone to parents right after practice.

On The Road

2024-01-10

LiveBarn has been so helpful for me to follow my nephews games while I’m on the road. He plays multiple sports and I’m able to watch them all when I travel for work. I have marked the places where he plays as favorites and can grab the game live stream on on demand.

Does it ever work

2024-12-11

Poor quality. App always unexpectedly closes. Joke. I resubscribed to grab a video and I’ve updated payment. Resubscribed but still doesn’t work. An actual phone # would be awesome to reach someone in customer service

Everything about this company/service is terrible

2024-12-11

Poor streaming quality, poor camera angles, USELESS customer service representatives, and a completely non working app. This service has been a total waste of time, money, and energy. It seems great in theory that I can watch my little brothers hockey games from hundreds of miles away, however I spend more time trying to get LiveBarn or website to work than I do watching the actual game. I have had to contact customer service almost every single time I’ve watched a game and have received the most asinine support. I will be canceling my membership immediately. I will happily support any competitor to Live Barn as soon as it’s made available.

Pure junk!!!!

2024-12-11

Terrible app!!!!

Don’t waste your money

2024-12-11

I use it to watch my grandson play hockey. Transmission is spotty.
Reception goes on and off regularly. If you send them a help message all you get is boilerplate responses. Certainly not wort the money or your time

Complete waste of time and money

2024-12-11

I have NEVER seen such a poorly executed subscription service, EVER. The completely ridiculous, cheap cameras provide unwatchable video, when you are able to get anything at all. I tried to use it on a SINGLE DEVICE, but because I had logged on via the web, LiveBarn wouldn't work, and I had to go from browser to browser signing out before I could get on. If you are an investor, you have kissed your money away, because this service is so bad, it will never be redeemable.

I was very disappointed to see American Sports Center in Anaheim switch from BallerTV for this joke. Sorry guys, you got taken. Get back to BallerTV immediately.

If this wasn’t such a horrible disservice to users, it would be funny. Whoever came up with this concept clearly had no idea what they were doing.

Stay away from LiveBarn, it’s truly terrible.

Hockey

2024-12-11

It would be nice if the score board could be inactive on every game and who is playing on that time/rink. Ref are not shown when penalty are given, couldn’t follow who had scored where if the score board was up would help with following activity. I watch a game which only seem to only track left to right far-side ice. I do know score board was working on 1 of 4 games. I know rink was mentioned so wondering if team name could be added. Distance of view could make out the jersey team name only numbers. Schedule posted was not available so just had to get on and check all rinks.

It’s fine

2024-12-11

I’ve been a member for more than 2 years. The prior camera iteration had an actual panning camera, but sometimes the player tracking didn’t always follow the action, especially if there are late skating players into the o-zone. I guess this new fish eye lens camera is supposed to fix that. Technically it never misses the action, but there is some loss in image quality. I’m happy with the service because um there really is no alternative at my beer league rink.

Love the idea

2024-12-11

Love the idea, works great most of the time. Disappointed when 2 times at different rinks the system is down? Paying for something and don’t use it a lot but when I need it the system is down for repairs.

Question

2024-12-11

When sharing the 30 seconds allowed clip when does the video that’s being sent start?

Great way to participate in my Grandson’s sports!

2024-12-11

Us grandparents can not always be there for our busy grandchildren’s activities.
So thank you this app for closing that gap👍🏻
We can stay connected and enjoy important events 🥰

Like it

2024-12-11

Video quality is fine.

Good

2024-12-11

Never miss any match

Updated Version

2024-12-11

So they updated it to fix my last review which is pretty nice.

Now you need a way to easily jump back when watching live. Something that allows that would make this an outstanding little app for hockey parents.

Hockey Family

2024-12-11

Both of my grandsons have been playing hockey since they were little. And for the past few years, thanks to this app we have been able to watch them
play and have enjoyed LiveBarns format. You just sign up and you can watch the live action or games on demand. The picture quality is great and they have more sports than just hockey. So put it on any of your TVs, iPads, or cell phones, you wont be disappointed.

Like the service

2024-12-11

This is great when you can’t get to your kids game. The video quality is better than you you would think possible.

Works reliably

Oleg
2024-10-13

They listed almost every single ice hockey rink on the website but for some streaming contracts was cancelled . And if you wanted refund same second you paid and your venue is not accessible this what you get We are unable to issue a refund in situations beyond our control, such as incompatibility with personal devices/networks, errors we cannot replicate, if a venue chooses not to broadcast or similar situations. Please note that all subscription fees are final and non-refundable

Dave C.
2024-02-20

This product made it is so we could see our kid across the country play. Much better than not seeing even if quality ain’t great. I withhold a ratings of excellence until the product comes out with a feature that triggers an alarm whenever my child comes on the ice saving the parents needless hours having to watch other people’s spawn.

Jarrod L
2023-12-01

I subscribed to Livebarn for a month to watch my children's hockey games at our local rink, as advertised by the service. However, after logging in, I discovered that the camera at our rink had been out of order for over a year, leaving no footage available. When I contacted their customer support, they confirmed the camera was non-functional with no timeline for repair. Upon requesting a refund due to the unavailability of the advertised service, they refused and instead offered a $10 credit for another month of service, which was of no use to me. The company's advertising seems deceptive, promoting services they are unable to deliver, leading to a frustrating experience.

S Dski
2023-11-19

I paid $200.00 for the season.. I get to watch Black screens, Frozen screens .... the service and customer service SUCKS.... it's never their system but always my end thats not working is what they tell me.... DO NOT waste your money on this ##$% service... find someone that can live stream on FB... seems the work better

Don Tofin
2023-11-14

Picture quality is poor. Center ice is enlarged and nets are distant and small. Is there an adjustment.

Rodger Scriver
2023-10-30

There was a new service offered that seemed to be incluced with the upgrade to premium subsription; after upgrading it was made aware that the service was not incluced and the service was an additional $14+ for each video requested to be analyzed. When I requested to have my price increase removed and subscription reverted; they stated that the issue was a subscriber error and that the annual price increase was not going to be refunded.

Jim Ellingson
2023-09-30

I tried for months during last years hockey season to have LiveBarn check the Mora Civic Centers streaming and camera system because of the constant buffering. They never did and made the same excuse that they have done in the United States and Canada - it is your computer. It wasn't - they don't want to hire more techs and improve their products, let alone their customer service. They said they would send a tech to evaluate the cameras and streaming network. I have texted them to see if it was done, no response on that request. Also, their monthly rate for the hockey season is now $21:75. Haven't decided if I want to watch LiveBarn again and go through the BS they will use to defend their horrible product. Isn't there a Consumer Board that regulates fraud?

Joni Anderson
2023-03-10

Used it once and they charged me two times per month for a year. My fault for not cancelling the subscription but charging twice is not acceptable. And they won't give a return.

Jeremy H
2023-03-10

Might as well be a ring security camera mounted to the ceiling. And the streaming never caught up on my other user’s service. Complete waste of $30/month! If this is your only option to watch a live event that you can’t be at, don’t waste your time or money.

Jake Miller
2022-12-10

Awful streaming, even worse customer service. I sent a video showing what was happening, constant stuttering and buffering, and they just kept telling me it was my internet, which is gig download 😆

Unknown
2022-11-20

I can’t play-back games. Please tell me how.

Ron
2022-10-30

Why can't the camera follow the puck. I spend more time looking at frozen ice while the action is at the other end. I think your camera person is reading a book while the game is being played. Waste of money.

Michaela Doyle
2022-10-04

WORTHLESS!!! Small print shows they may or may not be streaming that game, horrible accessibility and even worse customer service. Such a scam! DO NOT SUBSCRIBE! Will literally find any other service before throwing my money away for nothing with them.

Katina Lambros
2022-09-11

Why pay the monthly fee if you cannot log on or watch a hockey game? This platform is slow, and buffers constantly. Livebarn is right on time with taking your money though. Joke.

Rick Priest
2022-07-18

Just receive notice since the camera was wet and dirty no refund would be made since they agreed the game was not visible. This company is a total rip off. Don’t waste your money on LiveBarn.

Ben M
2021-12-22

Spotty service and feed at best. Worked great for week but now can only view 1/10th of the locations listed, buffering takes forever, and on the rare chance that I do get a feed, it kicks me out after a minute. Message at the top reads “Live stream has ended”. These issues get old fast. Would I recommend this? Absolutely not!

Jack Weimer
2021-11-20

This is the only way to watch my grandson's hockey games. I have turned in issues to them almost weekly because of poor video or no video when I know a game is on. It goes up and down constantly. When I turn in the issue they blame it on everything but themselves. When you complain too much the turn the service off. They still charge monthly though. hmmmmm Nice scam. Put us low cost equipment and take the money in without fixing anything. They have used the pandemic as an excuse for the past 18 months but we all know that is a load of ........... I would cancel them in a minute if there was any other way to see the games. Do you thing the BBB would be willing to look into it?

Keri Huver
2021-10-19

This was absolutely the worst experience I could have imagined. I could not watch Live, as the screen was blank most of the time, and when I went to watch the playbacks, they were almost as bad. What a joke.

Linda Nedjelski
2021-10-04

We have tried to watch games at the Calgary Crowchild arena. Spent most of the time buffering. Is there anyway to resolve this problem?

Jack W
2021-06-16

Absolutely the worst streaming service ever. I have contacted customer support multiple times and get pretty much the same canned response. " it works on my computer" You MAY get a clear video about 1/4 of the time. It is terrible I put up with this for a monthly fee but it is the only way to see my grandsons play hockey. I wish another service would take over an put them out of business.

Jennifer Cowan
2021-05-09

I have had nothing but issues with this service when you email customer service their rude and would tell you if you dont like it cancel

Bob Joyce
2021-04-24

It works sometimes. Live Barn is very lucky they have a monopoly on this service. They must feel safe offering a service for $15 a month that is so terrible. We just missed the last 3 min of a 1-1 tie The screen went black, then came back on so we could watch the Zamboni. No real customer service.

Chris
2021-04-21

Purchased a subscription for $15/year two years ago. Used a couple times then. They renewed my subscription twice without any kind of notification. Never even sent an email with updates on my account in two years. After second renewal I asked to cancel and have subscription refunded. They said they don’t issue refunds. Word to the wise: make sure you keep track of your subscriptions. Some companies are good about notifying you of a pending renewal. This one is not.

Chris K
2021-04-14

Horribly disappointing experience. I was appalled that i was required to spend $27 so that my husband and I could both watch our son's swim meet simultaneously. That was the first thing that set me off. But obviously, we spent the money as we did not want to miss this very big, championship meet. I assumed that since we were paying for the service, that it would be high-quality. I was very mistaken. There were constant technical issues on the first day, making it impossible to watch. There was a ridiculous audio delay, which rendered the livestream useless. Then, when things were finally "working", I was astounded at the poor quality of the video, the poor camera placement. The ONE camera (how do you have only one camera???). It was a joke. I feel robbed. Refunds should be offered to all the suckers that subscribed so they could watch this meet.

Tiffany R Swanson
2021-03-20

Just spent a month's worth.... our first time trying to log on..... Technical issues it says. Not going to pay again!

ET
2021-02-20

Absolutely terrible. I paid for this to watch my brother's senior hockey season in Michigan and we are three games in and I haven't been able to even watch a full period. The feed is constantly cutting out for 5-10 minutes at a time. I have reported problems to Livebarn everytime they happen and their excuses are always the same, "looks like there isn't a feed currently" and "it may be a problem with the host's internet connection." This has happened at three different ice rinks and still no change or solutions offered from Livebarn. To charge people $17+ for this service a month and then not even deliver a full or even half a game, is robbery. The only time the feed works consistently is in between periods. So I am essentially paying $17 a month to watch a zamboni go around the ice. This is a fraud.

Thomas Verdino
2021-02-10

It is the worst product ever marketed. We lose at least 10 minutes of game time every hockey game we watch due to frozen screens. Livebarn never accepts responsibility, always passing the buck on the local service, or your equipment. We sent them a screenshot of a teamsnap post that the entire team was having the same issue from numerous carriers and states. Still not their problem. Magically it works fine on their end. For all i know the tech is sitting in a bathtub reading a book. Do not waste your time or money. I cancelled my subscription. Horrible product as well as customer support.

Dave
2021-02-06

Live Barn is marginal when working great and is terrible when ice rinks decide whether to turn it in or despite advertising that they have live barn. Buy only if it’s a last resort and you know your venue will have it on for all games.

Gina Pascua
2021-02-06

I am never able to watch my childs game. Always loading screen or error message. If you select live 99% of the time it will come on. What are the benefits of this site if you are unable to watch games you can't attend?

Jean Durand
2021-01-30

The reception is terrible at a lot of rinks Tiny picture with black boarders . Asiaf rink in Brockton mass . Also elsewhere constantly video problems stopping and starting

Frank Crowell
2021-01-22

Purchased a one month subscription and attempted to watch my son's hockey game. Video was through the hockey netting and video quality was very poor. I entered 2 complaints about the video quality through the app before signing out and cancelling my subscription before the end of the first period!!! As yet they have denied a refund but I will address this through my credit card company, social media and if necessary the State's attorney general's office. I was charged a fee and did not receive a service. I believe that is a crime.

Bill Foley
2021-01-18

Live Barn is exploiting the desperation that parents/grandparents are experiencing during this pandemic. Realizing that we can’t attend sporting events the company merely positions a camera in a awkward location above the court or rink; no zooms or camera movement with poor audio and charges an outrageous price. COVID a parasite!

BRYAN STEWART
2020-11-06

Horrible company. Live feed did nothing but buffer and they would not provide a refund. They blamed it on my equipment. Please dont buy.

Chris McGrew
2020-11-03

We purchased Livebarn to watch our son who is playing hockey on the other side of the country. Nearly every rink has it which is great but it's horribly slow and lags. It doesn't matter which rink they're in, it constantly has to buffer. We use streaming services for TV so we know it's not our internet.

Brenda Cloutier
2020-10-03

I checked which hockey rink venues were listed on the LiveBarn website before I purchased the subscription and, after paying, tried to view my listed rink which was locked and not showing the game. After questioning LiveBarn and getting a response about everyone adjusting to a “new normal” I’m left with paying for a service that they can’t provide. I think if they can’t provide it, then they really shouldn’t list it.

Kathy
2020-09-26

I wanted to see how my son's hockey practice and since there are no free trials with Livebarn, I purchased the subscription only to find out it does not work at my son's rink. I asked to cancel the subscription within 24 hours and then still would not give me a refund. Seems a little shady, no trial period or refunds. I never even watched one thing.

Missy Miller
2020-09-15

I purchased the service to be able to watch my son's baseball games live and to have it to watch the replay, but the field that we were on the camera didn't work until mid game for both games that we played on this field and when it did come on, you couldn't see anyways because there was condensation on the lens and there wasn't any sound. Then when we played on a different field, it was the same scenario. It didn't come on until mid game and you couldn't see or hear anything. Very upset with the service and they are not willing to refund even though other families from the team were refunded. Only offered discount on service for another time, but not wasting the money for it again!



Is LiveBarn Safe? 🤗🙏


Yes. LiveBarn is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 303 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for LiveBarn Is 22.6/100.


Is LiveBarn Legit? 💯


Yes. LiveBarn is legit, but not 100% legit to us. This conclusion was arrived at by running over 303 LiveBarn User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LiveBarn Is 72.9/100..


Is LiveBarn not working? 🚨


LiveBarn works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Monthly $14.95/month

This subscription allows users to watch unlimited Live & On Demand broadcasts from any installed location. Users can share, save and submit unlimited highlights via text, email or social media. The subscription also includes access to the Venue Locator feature, which makes it easy to search and favorite frequently watched venues. Coaches can use video to improve both individual and team performance, while parents and grandparents can watch and stay connected to the action from anywhere. All users can quickly share, store and create memories, capturing all of their favorite highlights forever.



How was your experience with LiveBarn? Post a Review




Features

- Live and on-demand streaming of amateur and youth sporting events

- Coverage of over 1,000 playing surfaces across the US and Canada

- Monthly subscription required to access app features

- Venue locator to easily search and favorite frequently watched venues

- Ability to share, save, and submit unlimited highlights via text, email, or social media

- Different viewing options, including automated tracking and panoramic view

- Coaches can use video to improve individual and team performance

- Parents and grandparents can watch and stay connected to the action from anywhere

- Athletes can quickly share, store, and create memories of their favorite highlights

- Dedicated customer support team available to assist users with their needs.

  Customer Service/Support
Developer:
LiveBarn Inc.