iToken app not working? crashes or has problems?

iToken Status

Last Updated on 2023-06-15 by Beijing Dongfang Fuze Technology Co., Ltd.

I have a problem with iToken

Are you having issues? Select the issue you are having below and provide feedback to iToken.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Connection

50.0%

Not working

50.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of iToken Problems 😠👌🔥

- The app has been accused of stealing money from users.

- There are concerns that the app may be a scam with a backdoor.

- Some users have reported difficulty signing up with their own password.

- The app may not be reliable or secure enough for some users.

Have a Problem with iToken: Secure Crypto Wallet? Report Issue

Common iToken Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iToken app on iOS and Android devices. Solve all iToken app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iToken iPhone Issues and Solutions

iToken iOS app crashes, not working, errors
iToken iOS app network issues
iToken on iOS has black/white screen

iToken Android App Issues and Solutions

iToken has errors/crashing/not working
iToken server network connectivity issues
iToken has black screen

iToken iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iToken app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iToken app crashes or not working on Iphone (iOS):

Close and restart the iToken app on iPhone
Update iToken app to the Latest Version for iOS
Uninstall and reinstall iToken iPhone app
Update your iPhone to the latest iOS version

Fix iToken on iPhone unable to connect to server/internet connection issues::

To resolve iToken network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iToken black/white screen (blank screen) on iPhone:

Follow the iToken iOS app troubleshooting guide Here →

iToken Android App Issues and Solutions

Fix iToken not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iToken app issues:

Force Stop the iToken App
1. On android, goto "Settings" » click iToken app. » click "Force Stop".

Update iToken to the latest version on PlayStore

Clear iToken App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iToken app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iToken.

Fix iToken unable to contact server/ iToken internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iToken » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iToken » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iToken on android.

Solve iToken black/white screens issue on Android:

Follow the iToken android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Beijing Dongfang Fuze Technology Co., Ltd., developers of iToken.

About this app

Professional, safe and compatible with many tokens, this app relies on the technological expertise of Huobi Tech to provide you with convenient and reliable digital assets management services. With this app, you can store and transfer more than a dozen tokens, including BTC, ETH, EOS, IOST, ONT, and TRX.