Beam Reviews

Recently this app has updated their policy to require me to park in designated spots. The problem is that these spots are hard to find and they’re far apart. So now I need to cross a major road and walk 10 mins to get back home. What’s the point of a scooter if I can’t drop it off conveniently?

this app recently came to Indonesia where I am. OVO is a payment option, however the UI is broken so it can’t be used. When you try to enter your OVO number, the keypad to enter the number blocks half the screen, making it impossible to click submit.

This happens on both 13 Pro and 13 Pro Max

I got rejected of my $1 unsatisfied refund asking. I was about to clash from unexpected slow down. Because of wrong gps detection. I’m still so angry. The cs staff treated as a block customer. The account deletion doesn’t work well. It will never happen again I use this service.

Initially found this handy, but even after I leave the country and removing the card from Beam , it still charge me every week and no one respond to my support so every week I’m paying about five dollar and there is nothing I can do about it

I feel it’s pretty wasting my time to take a photo of it to make sure where it locked and located. The problem is that when I lock it, the apps gets slower than unlock it and add do ride time. I think it’s unfair. I have been experiencing frozen screens on my phone many times especially when I try to unlock it. And takes another time to take a photo. The point of using this service is to cut down my time but it isn’t. Please make this apps more smoothly without having a frozen screen which makes me turn off the apps.

They are worth it but just don’t expect to go as fast as the should be. Also some times after I stop and go again I have to peddle for longer than I should for it to kick into gear

The price is a bit much for me, but it’s good to use from time to time when I’m running late

With all the restricted areas, this app scooters are functionally useless in Kuala Lumpur.

I love scooters. I love using them to travel around.

I hate when Beam strands me in a restricted zone, with no nearby parking spots, and then charges $50 RM.

Beware—you will be stranded in restricted islands using Beam.

Never again. Sorry I downloaded Beam. Really a waste of time. Should’ve just called a Grab.

It is slow to start and to end the route

In Darwin, they go very slow, they need to match other states and go faster

The bikes are there, but their rates are quite pricey in Brisbane. Many cities have similar services as a fraction of the cost for a typical 30-40 min commute.

Easiest way to go around simple and cheap

I find this app to be the safest of the rental e-scooters. They don’t start without a good push and don’t accelerate too quickly. Beam is in English as well. Highly recommend of the choices available.

First time using and it was a great experience but was shocked about the price. For about 10 minutes worth it was about 10RM! Nonetheless, it saved a lot of walking time for us!

It’s a really good service. The map could use a little work... needs more landmarks or something to orientate you. There’s nothing to indicate which direction the scooter that’s only a block away is. Adding north or a direction cone or something would be nice. Once you find a scooter it’s an awesome and fun way to get around town

Quick to start easy to use, great way to get somewhere in a hurry

Scooters are fun to ride and Beam is very intuitive. Looking forward to seeing more of these scooters — it’s great to have an viable, alternative form of transportation.

I use three scooter rentals in my city of Antalya Turkey and this app is by far the best. They have the least problems with the apps or the scooters and no hidden fees. The other companies were often charge if they don’t like the way you parked etc. this app has always been hassle free!

App hard to see in bright sunshine

Great app. Self explanatory and the scooters were so fun to use!