SchoolFox app not working? crashes or has problems?

SchoolFox Status

Last Updated on 2024-10-16 by Fox Education Services GmbH

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37 User reports:
App has problems

User reports 37

⚠️ Most reported problems ⚠️

Crashes

45.9%

Not working

35.1%

Connection

13.5%

5.4%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with SchoolFox - Schulkommunikation? Report Issue

Common SchoolFox Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SchoolFox app on iOS and Android devices. Solve all SchoolFox app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SchoolFox iPhone Issues and Solutions

SchoolFox iOS app crashes, not working, errors
SchoolFox iOS app network issues
SchoolFox on iOS has black/white screen

SchoolFox Android App Issues and Solutions

SchoolFox has errors/crashing/not working
SchoolFox server network connectivity issues
SchoolFox has black screen

SchoolFox iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SchoolFox app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SchoolFox app crashes or not working on Iphone (iOS):

Close and restart the SchoolFox app on iPhone
Update SchoolFox app to the Latest Version for iOS
Uninstall and reinstall SchoolFox iPhone app
Update your iPhone to the latest iOS version

Fix SchoolFox on iPhone unable to connect to server/internet connection issues::

To resolve SchoolFox network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SchoolFox black/white screen (blank screen) on iPhone:

Follow the SchoolFox iOS app troubleshooting guide Here →

SchoolFox Android App Issues and Solutions

Fix SchoolFox not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SchoolFox app issues:

Force Stop the SchoolFox App
1. On android, goto "Settings" » click SchoolFox app. » click "Force Stop".

Update SchoolFox to the latest version on PlayStore

Clear SchoolFox App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SchoolFox app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SchoolFox.

Fix SchoolFox unable to contact server/ SchoolFox internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SchoolFox » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SchoolFox » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SchoolFox on android.

Solve SchoolFox black/white screens issue on Android:

Follow the SchoolFox android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fox Education Services GmbH, developers of SchoolFox.

About this app

Timetable and substitution plan, class register, video lessons, cloud storage, payment, LMS and many other modules. this app combines communication, organization and collaboration on one platform - and simplifies it. This is how digital school works!