Contact Freshcaller

Contact Freshcaller Support


Company Name:

About: Modern Cloud Telephony Calls: Make and receive calls at your convenience.
Agent status: Set your availability by toggling between being online and
offline from within the app.


 
  2025-04-10

Freshcaller Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Freshcaller Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of FRESHWORKS TECHNOLOGIES PRIVATE LIMITED



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Freshcaller Website

Privacy Policy: https://www.freshworks.com/privacy/

Developer: Freshworks Inc





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3 Most reported problems 😔💔

3.4 out of 5

This last update broke the app

2025-03-18

by Lk214s

Since the dark mode update was rolled out none of our phones ring on inbound calls. This update was supposed to add support for iOS dark mode, but all it did was break the app. Support solution was to turn off dark mode on the phones affected, which did nothing to fix the problem. Basically this is a useless app a this point, since no inbound calls can be received on the app. Hope they listen and fix it quick.

Spotty connection with call

2025-03-19

by Beau_Bell

I wouldn’t use this service. When you really to record a phone call this app won’t connect. There are moments where it does connect and others when it doesn’t even you use your data plan.

That’s another issue, you have to use your data plan instead of WiFi to call, overall I just wouldn’t use this service.

Force update and broken app

2025-03-20

by Nick Ccc

This is terrible. Your app forces an update (which is just an update on appearance and nothing important) and now it doesn’t work. Not one call has come through all day today.

Rotten! I will recommend to our company that we drop you and go with another service if this isn’t fixed immediately.




Have a Problem with Freshcaller? Report Issue




Why should I report an Issue with Freshcaller?

  1. Pulling issues faced by users like you is a good way to draw attention of Freshcaller to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Freshcaller customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Freshcaller.


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