Are you having issues? Select the issue you are having below and provide feedback to CamHipro.
- No thumbnail of camera activity is showing on every motion file
- Program runs in portrait mode, playback is landscape
- App stops working after updates
- Cannot reset camera from app
Cannot install cams pixel phone keeps saying turn on targeting.
My cam hi pro won’t rotate left or right
Just started this issue a few days ago. Been ok for 2 years. Connection issues. 12v power ok Ethernet cable tested ok but unable to connect. All information correct ie camera ID and router. Nothing has changed at my end ie new devices or router etc what could it be that’s stopping me. Camera reset done several times. Even placed the camera next to the router with a manufactured cable with no luck too. Can you assist please
Camera works great close to the house. Bought additional 1 for the shed. Also bought wifi extender. To increase wifi range in the back yard. But camera will not hook up or recognize the wifi extension. Is there a way to add it the wifi extender. Works fine with modem close to house. But doesn’t work with extender wifi .
The light on the camera has stopped coming on at night. However the camera work and records.
The "Settings" is grayed out so I can't make any changes to the settings. How do I get the settings options back where I have control over them? I using Camhipro through Bluestacks & it worked perfectly before. I got new internet & now I can't change the internet settings on Camhipro.
No longer receiveing push alarms to phone
My camera won't show a motion on the front screen or sound a notification noise but it's recording
Camera faces house and will not rotate.
I get a wrong password when trying to open up camara
Whatever you did with your update please undo it??? The stupid app won't open longer than 5 seconds, and crashes saying it's got a bug. Literally can not use either camera at this time.
App crashing after 5 seconds. One camera just flashes and won't connect. Have 9 cameras but can't access any since your "update".
Camhipro says app has a bug.
When I leave the house my camhipro won't connect either to my 4g or wifi in other places.
The light stop working but everything else is working fine. How do I fix this issue ?
Trying to set up my camera and it keeps telling me wrong password and username. It states that they are both admin on my camera
Hi, message says wrong password. The camera has a password, my router has a password and hicampro has a password. Which one does it want???? thanks.
I can't find th ID numbrer.for the camera, model number HD22M102M Can you please help
My camera just stopped working after I switched adapters and it won't turn back on. Whenever I plugged in either adapter the lights on the camera would flicker for a second after that I can't get no connection and there is no sign it is powered on
Camera night light don’t work. Have two cámaras and the other one lights turn on at night.
Have had 2 cameras installed for over a year now and first the back yard camera went off line and can't get it to reconnect then months later the front camera went off line and cant get it to reconnect. Both were working fine then all of a sudden went off line and wont come back up. Tried deleting camera and then add back in system and still won't work. Tried unplugging camera from power then plugging back in and still can't get it to come back on line.
Camera disconnected and won't come on
Camhipro is offline and won't connect
My camera rotates up and down but will not go side to side I noticed someone else had the same problem.
Camera was working fine then stopped. It keeps saying offline even though it is plugged in and internet is working
app is not recognizing my email, says test failed everything is correct in settings, haven't changed a thing
Camera will not connect, have tried the reset button but it still doesn’t work. It is only 2 weeks old
Several days ago the two cameras I have using Cami Hipro stopped connecting to the app. I rebooted both cameras twice, no connection. There is no update for the app.
My camhipro app stopped working, I have updatedone the app but it is still not working. Camera sensors still work fine but can not view anything as the app has stopped.
Will not track anymore.
Complete guide to troubleshoot CamHipro app on iOS and Android devices. Solve all CamHipro app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Qi Zhao, developers of CamHipro.
E-Mail: [email protected]
Website: 🌍 Visit CamHipro Website
Privacy Policy: http://www.hichip.org/camhipro_privacy_en.html
Developer: franck
this app is a IP Camera software that manages your IP Camera, watch real-time video, play back video, and more.