Westgate Resorts Reviews

Hate it!!! WestgateResorts is still showing offers from 2019. Its now March 2021. WestgateResorts is Offering expired deals, nothing is up to date, and The server goes out when you attempt to pay your bill online. Someone on their tech team needs to fix this. Especially now having new owners who prefer WestgateResorts . Calling them is such a inconvenience and very time consuming as well. It may be Even worse than WestgateResorts ...You get transferred at least 2 times after already waiting about 30 minutes with the operator. Id prefer not to waste an hour on the phone every-time when i need to pay my bill !!! Please UPDATE WestgateResorts WESTGATE!!

It always shows that username and password are wrong and when you finally login to see your account you have to login again. You will think for the amount of money Westgate makes, they will invest in a decent app, so recently they took the time to “upgrade”, it would have been better to stay the way they were before.

I’ve been trying to enroll in the loyalty program but WestgateResorts is not updated. Ive uninstalled and reinstalled WestgateResorts literally 11 times. I know it’s the old version because because it keeps showing me the Comenity Westgate credit card. I even called for help and got none then she doesn’t know why I’m not seeing the updated version of WestgateResorts . So here I am an owner since 1997 and I can’t even join in on the loyalty program!!

Glad to see Westgate finally has an app. It is brand new and I’m still checking it out but so far it appears to be very useful and convenient. I can make payments, book travel and even explore the different resorts. I think WestgateResorts will be very beneficial.

I am glad the team finally has decided to develop an App. For IOS, there are still some features I would like to see, however “Great Job”

Apps only good in checking your reservation but when your place request Resort wont recognize. It’s been 2 days our requests still on queued. Tried to call the front Desk and they didn't see any request. I don't recommend this application.

WestgateResorts has offers that are not valid or available. They offer deals in WestgateResorts that you cannot obtain. They do not honor their written terms and conditions that are within WestgateResorts . Sales persons blatantly lie and customer service is not responsive. A bad company with a bad product and a bad app.

Won’t show me anything. Anytime i go to look at my balance it crashes. Do not buy a timeshare with westgate I’m so happy and lucky i didn’t. I only purchased a week and have the most horrible experience so i can only imagine those suffering with a timeshare.

WestgateResorts never works and trying to use it locked me out of my account! I tried uninstalling and reinstalling. I’ve accepted terms and conditions and still can’t get in. I’ve given up. WestgateResorts is indicative of the decline in service.

WestgateResorts never works. I open it put in my login and password and the it tells me to accept terms and conditions and as soon as I do that WestgateResorts crashes. Worst app I have ever tried to use!!!!!

I have tried to open WestgateResorts multiple times and it just closes out so I can’t give a rating on what it does when I can’t see anything

I had called the hotel and all agents were busy.
The call hold tune is extremely annoying!

It constantly keeps on repeating again to go and download WestgateResorts from Appstore, playstore and Microsoft Store.

Please stop repeating it again and again.
It is very annoying and will definitely drive customers away from actually trying it out

WestgateResorts throws me into a loop when I try logging in and requires to read terms every time. When I agree to terms it shuts WestgateResorts down and I have to start over. Flaky at best.

Whenever I try to log in there’s a system error and to try later. I try later again system error.

Just booked my vacation and the whole time they kept encouraging WestgateResorts . Download WestgateResorts and only get system errors.

Can’t view usages or availabilities on OIS platform anymore as of about 6 weeks ago... it goes to a broken link instead? WestgateResorts used to work “fine.” Very disappointed.

Can’t even log in. Downloaded WestgateResorts and it keeps timing out. Very disappointed.

Would be great if WestgateResorts worked, has not worked in months!

Crashes when you agree to terms and conditions. WestgateResorts is pure trash.

After you login it asks to approve terms and conditions and then crashes EVERY SINGLE TIME.

The Westgate Mobile App is the worst App I have. I have never been able to log on into WestgateResorts. I rate WestgateResorts as very poor and at best very slow.

I can’t login. I’ve tried different ways to login and nothing!

Does not load data & broken on iOS 13! 🤨

I just want everyone to know , we are very unhappy with Wegate Resort in Gatlinburg TN. We bought into this resort about five years ago and have never stayed. Just recently we paid off the balance, including all maintenance fees, a little over 7000.00 . I called today to try to make a reservation for next year, witch is our year to stay ( even year ) and I was told we can only stay in January and March only , no matter what year we stay. But if we would like to stay any other time we can pay 500.00 extra every time we want to stay. What is the use of owning a share here.