Contact HERE WeGo Maps Navigation Support
Company Name: HERE Apps LLC
About: Facebook is an online social networking service that enables its users to connect with friends and
family.
Headquarters: Menlo Park, California, United States.
HERE WeGo Maps Navigation Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with HERE WeGo Maps & Navigation. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HERE WeGo Maps & Navigation. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HERE Apps LLC
Verified email
Contact e-Mail: appsupport@here.com
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Read 5 Customer Service Reviews 😭😔💔
Purchased a Here Maps on 8/7/2022. Upon receiving the CD, I noticed that the CD only covered to 2014. I called the company and explained what I learned and requested a return label so that I could get the refund of $165.57 (what I paid). I have not received any return to this date. Please respond to my request and send the label and instructions for returning. Thanks Ronnie Bender ronniebender785@redacted
Hello, I'm using 'Here We Go' app on my smartphone however the app will not download maps - it displays the following msg when I try - "Something went wrong. Looks like something on our end. We.re already on it. Try again later". I have tried many times but just returns the same message. I'm using my SD card to store the maps as there is insufficient space on the internal drive. Kind rgds Matthew
Turn by turn directions have been degraded
by Dc9835
I’ve been using this app since it was Nokia Maps. To me, the thing that distinguished it was the clarity of its turn by turn directions which were incredibly easy to follow. For some reason, they decided to fix something that wasn’t broken and have eliminated much of the detailed directions that made it so good. Granted their navigation still isn’t as bad as Google Maps, whose navigation to me is so bad as to be unusable; half the time you can’t even get any sound at all out of Google Maps, a bug that has remained unfixed for years. But Apple Maps, which used to be pretty bad, has significantly improved its navigation and it’s now far better than Waze or HereWeGo. Waze is still best if you’re on the highway and want yo know where all the speed traps are. But for local driving, right now Apple Maps is the best.
Was the best offline navigation app…
by ApplePhonesForever
Recently the developers of Here We Go released an “update” for the app, claiming it would make the app easier to use. I immediately fell for this claim only to realize moments later many other people had a negative experience with this update. Everything about the app’s setup has changed, and my previous download of all of New York’s streets (allowing me to use the map offline) has completely disappeared. You guys did everything right, and I planned to use your app for years, until now!
Please release a new ‘update’ switching back to what you had before, or tell me what to download to retrieve the previous version. Otherwise I will be looking for something different.
Unpredictable start/won’t start
by ShambolicKiwi
I love this app so much, but it has a fatal bug. Unpredictably it will simply not start. The splash screen comes up for about 15-20 seconds then you are back to the iPhone home screen.:(. Once it does that nothing seems to work (tried reboot, going offline .. nothing) except uninstalling the entire app and reinstalling - along with GB of map data. Try that on crap hotel WiFi! So the end result is it lets you down when you need it most.
Please please find what causes this and squish it. Everything else about this app is awesome, but it has let me down one too many times now to be about to trust it, and I really want to. It’s maps are better than anyone else’s for Topo type information.
Have a Problem with HERE WeGo Maps & Navigation? Report Issue
Why should I report an Issue with HERE WeGo Maps & Navigation?
- Pulling issues faced by users like you is a good way to draw attention of HERE WeGo Maps & Navigation to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HERE WeGo Maps & Navigation customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HERE WeGo Maps & Navigation.
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