EyeMeasure app not working? crashes or has problems?

EyeMeasure Status

Last Updated on 2021-10-06 by Dotty

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Summary of EyeMeasure Problems 😠👌🔥

• No instructions or prompts

• No error or tip messages

• Nothing on their website

• iPad orientation matters but not specified

1 Reported Issues: 😵🆘🛟🚨📢

CHRIS OLSEN

2022-02-27

Your app has no instructions for use. Really? How do you use it?

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Common EyeMeasure Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EyeMeasure app on iOS and Android devices. Solve all EyeMeasure app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EyeMeasure iPhone Issues and Solutions

EyeMeasure iOS app crashes, not working, errors
EyeMeasure iOS app network issues
EyeMeasure on iOS has black/white screen

EyeMeasure Android App Issues and Solutions

EyeMeasure has errors/crashing/not working
EyeMeasure server network connectivity issues
EyeMeasure has black screen

EyeMeasure iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EyeMeasure app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EyeMeasure app crashes or not working on Iphone (iOS):

Close and restart the EyeMeasure app on iPhone
Update EyeMeasure app to the Latest Version for iOS
Uninstall and reinstall EyeMeasure iPhone app
Update your iPhone to the latest iOS version

Fix EyeMeasure on iPhone unable to connect to server/internet connection issues::

To resolve EyeMeasure network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EyeMeasure black/white screen (blank screen) on iPhone:

Follow the EyeMeasure iOS app troubleshooting guide Here →

EyeMeasure Android App Issues and Solutions

Fix EyeMeasure not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EyeMeasure app issues:

Force Stop the EyeMeasure App
1. On android, goto "Settings" » click EyeMeasure app. » click "Force Stop".

Update EyeMeasure to the latest version on PlayStore

Clear EyeMeasure App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EyeMeasure app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EyeMeasure.

Fix EyeMeasure unable to contact server/ EyeMeasure internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EyeMeasure » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EyeMeasure » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EyeMeasure on android.

Solve EyeMeasure black/white screens issue on Android:

Follow the EyeMeasure android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dotty, developers of EyeMeasure.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GlassesOn | Pupils & Lenses Website

Privacy Policy: https://luna.io/trust/privacy/

Developer: 6over6 Vision LTD

About this app

Turn your iPhoneX (or newer iPhone) into a 3D body scanner and measurement device for purchasing prescription Rx glasses online. this app enables you to measure your Pupillary Distance (eye to eye) & now Segment Height instantly at near and far distances. Please note: iPhone X or newer is required for EyeMeasure. • Instant IPD measurements for near and far focal lengths. • Instant Segment Height (SH) for progressive lens orders online. • Perfect for use with Free Home Try-on glasses. It’s accurate to up to 0. 5mm for the perfect prescription glasses. No mirrors, credit cards, tape measures or objects needed. Info in app on where to try this. • Share with retailer for further analysis and measurements in 3D. • Order online prescription glasses for the first time with confidence.