Taptap Send: Money Transfer Reviews

Taptap Send: Money Transfer Reviews

Published by on 2023-12-21

About: Transfer money abroad instantly (90% of our transfers complete in under 5
minutes), with great rates, straight from your phone. It’s as simple as tap,
tap, send - fast and convenient for you and your family back home.


About Taptap Send


What is Taptap Send?

TapTap Send is a mobile app that allows users to transfer money abroad instantly with great exchange rates. The app is fast, convenient, and secure, with 90% of transfers completing in under 5 minutes. TapTap Send offers mobile money, cash pick-up, and bank transfer options, and is licensed in the UK, Canada, the US, and the EU for sending money. The app is designed to provide an honest, transparent, and low-cost solution for sending money internationally.



         

Features


- No fee transfers outside of fixed exchange rate corridors

- Great exchange rates negotiated daily

- Fast remittance with 90% of transfers completing within 5 minutes

- Real-time alerts to track transfer speed

- Safe and secure service with bank-level security and encryption

- Mobile money and cash pick-up options available

- Bank transfers available in select countries

- No hidden fees

- Honest communication about delays or issues

- Licensed in the UK, Canada, the US, and the EU for sending money

- PCI compliant with no storage of credit or debit card information

- 128-bit encryption to protect user data

- No selling of personal information to third parties

- Tailored solutions for local context and needs

- Support for over 30 languages

- Active support for associations and charities in the countries served

- Send from GBP, EUR, CAD, and USD

- Send to BDT, ETB, GHS, GNF, KES, LKR, MAD, MGA, NPR, PKR, TND, UGX, USD, VND, XAF, XOF, and ZMW.



Overall User Satisfaction Rating


Neutral
81.0%

Negative experience
69.3%

Positive experience
30.7%

~ from Justuseapp.com NLP analysis of 9,717 combined software reviews.

Key Benefits of Taptap Send

- Easy to use

- Highest money to receiver

- Fast to Ghana

- Able to send to a ported number MTN that Sendwave won’t allow




30 Taptap Send Reviews

4.7 out of 5

By


This app is fraud

How come you lead your client to PayPal to send money to someone else if he was finding trouble making a transaction whiles he successfully made a transaction before. I have screenshot of everything and I am very disappointed in TaptapSend


By


Bad Experience

I had an emergency call to send money to my bro who’s critically sick. In Ghana, you need to drop money before you are attended to. I unfortunately used tap tap send 3 days down the lane, the funds have still not been delivered. I find it funny when two of their support team were telling me two different stories until I raised a concern about why they were telling me different stories. Then they merged my support. All the times lines given to me have been exhausted. Yet funds have not been delivered. I had to send another fund using Send Wave immediately and it was received. Don’t be deceived by their mouth watering rates. Couple with very unprofessional support teams who edit the same template to answer different questions. This is a very bitter experience for me.


By


Higher money for the receiver

TaptapSend is easy to use and they give the highest money to the receiver. They should work on their customer service. I called for hours but no one responded. I sent an email and they responded the next day.


By


As expected.

Worlds well and wicked fast to Ghana. Although I referred a friend and he could not get it to work but works for me. I also was able to send to a ported number MTN that Sendwave won’t allow. Overall happy with TaptapSend.


By


Ms. Berhanu

Incredibly user friendly. I am 79 yrs old and tech challenged, but I was able to use Taptap easily. No extra cost to send money, unheard of! Excellent service and efficient. Thank you Taptap I will recommend Taptap to any body.


By


Best transfer app!

This is the best app ever used. Doing your initial transfer may take a while but everything works smoothly after the first transfer. It’s the best app for transfer!


By


Fantastic Service

I am completely impressed with the speed of delivery and ease if use. The best money transfer service I have used in 4 years.

100% satisfied - they are great


By


Trashhhhhhhh!!!!!!

Do yourself a favor and delete TaptapSend. I sent money one time and all of a sudden my account was blocked. I contacted support and all they could tell me was “unfortunately we will not be able to reopen your account. Your account was closed for security reasons” TaptapSend is trash. Customer service is so bad. They give you no valid reason as to why your account is blocked.


By


Best rate with fantastic services

This company has the best rate with gorgeous services on the market so far.


By


Taptap send in USA

A friend in UK recommended TaptapSend to me, telling me that’s it very easy to send money with TaptapSend. But after I downloaded TaptapSend I saw that you can’t use TaptapSend in USA.
Please try and bring your service for us to try it here like our friends are using it in the Europe.
Forget about the coronavirus and make h hi our service available in USA.
We are need to try your app


By


Poor services

I downloaded TaptapSend for the first time and used it to send money on three occasions. On the fourth time, my account got suspended for no tangible reason.
I contacted their customer service to rectify my account, but they denied it, claiming the account was blocked due to some security reasons and could not resolve it.
With this little experience, I can affirm that SENDWAVE is way ahead in the game.
Don't fall a victim, ladies, and gents.


By


This app need to be made available in the USA

I was recommended TaptapSend but unfortunately I can’t try it because it isn’t available in the USA:( is there a way you could make it available in the United States? I really want to try it because I was recommended it by over 13 people.
Thank you


By


Worst site I’ve ever dealt with

Was on site a week everything good then I say an of charge to my debit card and some one had got passed their so called security on my account and transferred $50 to him self and then they were completely unresponsive to my requests for a refund and have totally blocked me from using TaptapSend


By


Bad app and won’t recommend. Not reliable

I’ve only had TaptapSend for about a week and they only let you send money for a few time and next thing I know they blocked my account for no reason. I’d advise everyone to stay away as they’re not reliable and it’s a fraud


By


Horrible experience!

Horrible experience. My first transaction failed 3 times. I got all the wrong notifications. Tried calling within the office hours. After 20 mins of staying on the line, the line got disconnected because no representative was available.


By


Very slow

The money I sent yesterday is still pending. TaptapSend is very slow but the exchange rate is better than most apps I have ever used.


By


Bring it to USA please

I saw someone talking about TaptapSend on TV and the person didn’t say it doesn’t work in USA , I downloaded TaptapSend to find out it doesn’t work in the United States smh please make it available for US we send more money !


By


Verification issue

TaptapSend gives good rate for exchange but TaptapSend is not good always ask for verification but it doesn’t give any option to upload the ID for how to verify when I called the customer service they doesn’t even know how to verify.


By


Transfer delay

Rate is good but it’s taking really long to transfer the money. Always pending. It took 2 hours to transfer my money


By


Excellent

Super fast money transfer. I was on the phone with the receiver and she was shocked


By


USA

Please when does Taptap send comes to the USA?


Tristan   6 months ago


I sent the first time. it was received in an instant. looking forward for same service to succeeding transactions

Motunrayo   9 months ago


Terrible experience! We sent money on 06/12 to Nigeria and after a supposed successful transaction, they contacted our Nigerian bank to put a hold on the transaction and reported they made error which turned out to be incompetency on their part as they later realized there was no error. It’s been one month of trying to get them to lift the restrictions so we can access our funds. Some of their agents are not knowledgeable and lack comprehension skills. My last call with one was my most frustrating call to them , I just had to drop the call after 36minutes of fruitless miscommunication and lack of comprehension by the agent!

Samia islam   1 year ago


Worst experience they take all the information your ID card, selfie and bank information and then they suspend your account after being with them for a year. Don’t recommend it if you want your information leaked then go for it. I don’t trust this app one bit for its poor customers and safety security reasons.

Shahid   1 year ago


Extremely bad experience, very non-professional service. They advertise, 95% transactions delivered in 5 minutes and 5%in 24 hours. My money to Pakistan transferred in 6 days. 5 customer service staffs had different stories. Last story from customer service was very funny. He said, because I mentioned wrong IBAN therefore bank in Pakistan delivered money to wrong account so customer have to contact to bank, Taptap responsibility is over now. After telling them that I work for bank and gave them threat to launch complaint with Financial ambudsman authority they transfer my money to Pakistan within 5 minutes. Don't trust them.

Asif Hussain   1 year ago


It is a fraud company they took money and did not transfer they are big scammer

Lebenee Acquah   1 year ago


I sent money 4 hours ago and it’s still not being delivered. I called them to at least help me cancel it so I would used a different app since it’s really urgent. But they keep telling me to wait and it’s 4 hours. You could have just told me your internet is slow like every app does . Why take the money then . This is really bad app

Maurice   1 year ago


I have an emergency situation, but the status is still pending. Please let me know how I can cancel and send it in another way. So desperate and feel trapped in taptap scheme

Maurice   1 year ago


I am in taptap trap (they can't receive and I can't cancel. 2 days after it is still pending) This apps isn't reliable particularly in emergency situation. Please don't use it if you're sending money to address an emergency issue. I am in the second day since i sent money. The customer service is a joke. I have called three since the beginning, but They are repeating same thing.

Maureen Andalia   2 years ago


I sent money using Taptap send and it had been 5 days. The Transfer is still pending. They are of no help. They refuse to cancel the transfer and refund my money. I sent two emails already (they said this would get the fastest response); none of them has been answered. I don’t recommend it for amounts you are not willing to loose.

Kingsley Boateng   2 years ago


I send money to África the recipient has problem so i want to get My money back how do i do



Is Taptap Send Safe?


Yes. Taptap Send: Money Transfer is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 9,717 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Taptap Send Is 30.7/100.


Is Taptap Send Legit?


Yes. Taptap Send: Money Transfer is legit, but not 100% legit to us. This conclusion was arrived at by running over 9,717 Taptap Send: Money Transfer User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Taptap Send Is 100/100..


Is Taptap Send: Money Transfer not working?


Taptap Send: Money Transfer works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $12.00
Monthly Subscription $2.50


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