Contact Taptap Send: Money Transfer

Contact Taptap Send Support

Published by on 2023-12-21

About: Transfer money abroad instantly (90% of our transfers complete in under 5
minutes), with great rates, straight from your phone. It’s as simple as tap,
tap, send - fast and convenient for you and your family back home.



How to Contact Taptap Send Customer Service/Support

Taptap Send: Money Transfer Contact Information

Listed below are our top recommendations on how to get in contact with Taptap Send: Money Transfer. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Taptap Send: Money Transfer. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Taptap Send, Inc.



Verified email  

Contact e-Mail: [email protected]


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Developer: Taptap Send, Inc.

E-Mail: [email protected]

Website: Visit Taptap Send Website



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Reported Issues: 26 Comments

4.7 out of 5

By Emmanuel Owusu

1 year ago

THIS IS THE LAST TIME I WILL SEND MONEY TRUE TAPTAP AND THEY ARE NOT CREDIBLE TO TRUSTED AND HOW CAN I WAIT FOR DAYS HOURS AFTER SENDING THE MONEY AND ITS NOT GOOD WHEN A RECEIVER HAVE TO WAIT TOO LONG

By Matilda Brown

1 year ago

Updated App which is now not accepting my login details. Very frustrating and had to use other means of transfer. It's too expensive to use your customer service phone number. Don't make access to your services too difficult. Thanks.

By Suresh Kumar

1 year ago

Taptap send customer care 24X7 helpline number: 0829-3426-754 or 0892-7924-595 to help resolve your queries.

By Richard opoku

2 years ago

my account number is changed how do i made the change from my taptap a/c

By ALI OMAR

2 years ago

I'm trying to send some money to kenya and it ask me to put my date of birth, but wherever im trying to put date of birth im receiving the message it say please inter a valid date of birth and i have already put the correct date of birth could you please check for me. Thank you Ali omar

By Ernest Yeboah

2 years ago

I can't send money, after doing everything they are asking me to enter taptap send code but I don't know the code,how will I see the code

By Bamideletope julius

2 years ago

Hello please i want to know for each tranfer how much is commission and it take how long to deposit to receive alert in nigeria i need your whatsapp number

By Fuseini Mamudu

2 years ago

Please I send money for some times and now the ask me to put my ID and I put my passport and self picture for more than one week and my problem is not salv or OK. If you people are not able to solve my problem today, I will delete the Taptap and dowoad Remitly send money. Thank you

By OSMAN DAUDA

2 years ago

I made a money transfer to Ghana yesterday(28/10/21) and the recipient(Hajia Maria Mai Dundu) is yet to receive the money. Why please?

By Yaw Pobi Adarkwa

2 years ago

I have send money which it has not shown that the money has delivered why

By George kofi Sarfo

2 years ago

Please I need help I can't get true to send money to Ghana, please can you send me your phone number to me? Or this is my phone number 0032493945072

By John Richards

2 years ago

Ive tried to log in to TapTap send and was told that more information was needed about me so i sent the photo of my passport and a selfie photo but haven’t heard anything after and i needed to send the money in a hurry

By Tchadarou mamadou

2 years ago

Dear sr/madam Please l have a problem with my sending lsue please kindly lift a sending limit on my app.thanks

By Kingsford

3 years ago

Please am in Austria, when are you bringing taptap send here. For almost a year now you promised to come but no sign yet.

By Linda

3 years ago

Please I want to no if this number is some of your agents number 0593192603 and 0554089780.if so then someone send me money and they collected charges from me and the person who send me the money went for her money back and they don't want to give me my money back.I think they are scammers

By Linda

3 years ago

Please My friend send me money today since then I haven't received my money they even let me pay same charges but I didn't received my money please I need your customers line am in Kumasi

By Alice goze

3 years ago

Hi I sent money since yesterday the money was taken in my account but the person can't receive is pending iam not happy is urgent thank

By Kofi sekyere

3 years ago

Please if I send money is not work

By Jerry Smith

3 years ago

Good afternoon. I'm in Accra Ghana and my friend who lives in Germany sent money to my Vodafone mobile number today around 12:39am Germany time which is 11:39pm in Accra Ghana. My mobile number was correct but he made a mistake on the name which I don't know if that was the reason why I haven't receive the money up till now. Please I need Taptap send customer service number in Accra Ghana

By Eric bour

3 years ago

I need your telephone number in Holland or anywhere to ask question

By Faustina Tenewaa

3 years ago

I sent a massage to change my email address,and I was called that everything is ok but when I try to use the new email it says my account has been suspended due to too much entry.

By Georgina Donkoh

3 years ago

I tried sending money but it always failed

By Otabie Hayford

3 years ago

How can I change bank card

By Nxtà


Bad Experience

I had an emergency call to send money to my bro who’s critically sick. In Ghana, you need to drop money before you are attended to. I unfortunately used tap tap send 3 days down the lane, the funds have still not been delivered. I find it funny when two of their support team were telling me two different stories until I raised a concern about why they were telling me different stories. Then they merged my support. All the times lines given to me have been exhausted. Yet funds have not been delivered. I had to send another fund using Send Wave immediately and it was received. Don’t be deceived by their mouth watering rates. Couple with very unprofessional support teams who edit the same template to answer different questions. This is a very bitter experience for me.



By May2619


Trashhhhhhhh!!!!!!

Do yourself a favor and delete this app. I sent money one time and all of a sudden my account was blocked. I contacted support and all they could tell me was “unfortunately we will not be able to reopen your account. Your account was closed for security reasons” this app is trash. Customer service is so bad. They give you no valid reason as to why your account is blocked.



By Ignatheo


Poor services

I downloaded this app for the first time and used it to send money on three occasions. On the fourth time, my account got suspended for no tangible reason. I contacted their customer service to rectify my account, but they denied it, claiming the account was blocked due to some security reasons and could not resolve it. With this little experience, I can affirm that SENDWAVE is way ahead in the game. Don't fall a victim, ladies, and gents.




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  1. Pulling issues faced by users like you is a good way to draw attention of Taptap Send: Money Transfer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  4. If you are a Taptap Send: Money Transfer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Taptap Send: Money Transfer.


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