Contact Paysend Money Transfer App

Contact Paysend Money Transfer App Support

Published by on 2023-12-19

About: Paysend: Global money transfers The Paysend money transfer app is fast, simple
and secure, allowing you to make card-to-card transfers to any Visa, MasterCard
or Union Pay card, and to regular bank accounts in 150+ countries. We charge a
low, flat fee of only £1, $2 or 1.



How to Contact Paysend Money Transfer App Customer Service/Support

Paysend Money Transfer App Contact Information

Listed below are our top recommendations on how to get in contact with Paysend Money Transfer App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Paysend Money Transfer App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Paysend Technology limited



51.43% Contact Match

Developer: Paysend Technology Limited

E-Mail: [email protected]

Website: Visit Paysend Money Transfer App Website








Reported Issues: 21 Comments

4.7 out of 5

By Michael Holland

1 year ago

This is getting f****** ridiculous I've tried contacting you guys through your chat and you always say the same exact thing like it's a robot you guys took my money and I want it back This is what happened Recipiant card was locked through there app so it declined the transaction for 36 and it took the money from my bank so now i dont have anymore money in it. it says on my bank that your app took the money. recipiant unlocked there card i tried again but since u guys took my money already i have no more money in my bank now.. what happend to the 36 dollars Cuz it says in app that it failed but there is a 36 dollar charge on my bank ststment my phonenumber is 19704734821 email mtholland1234@redacted please help asap chat service has only said 1 thing to me witch has nothing to do with what is going on

By Honey Camangyan

2 years ago

My recipient received a text message the transaction code but when she went to the palawan pawnshop she cannot claim the money the palawan staff said they don't have the transaction code in their system .. let me know what's going on please how long It takes to claim that money... My family need that money please help me

By Nata

2 years ago

They took money from my account and failed the transaction, and reciever never got the money! Where is my money?!

By Ashley Tidmore

2 years ago

I tried sending $970 with paysend and they took the money out of my account in seconds and then they cancelled the transaction and wanted me to send them selfies and pics of my card. I did that and they still won't send the money and they won't refund me my money either. This has been going on for about a month now and all they say is that someone is looking into it and that they will email me when they know something! It's fucking bullshit that you can't talk to someone on the phone!! They stole $970 from me and will not give it back!!! If anyone can help me please contact me at akay.47.ab@redacted

By Randy

2 years ago

Please refund me my money. thanks

By Randy

2 years ago

I sent money on June 27th but it has not been delivered yet. You guys asked for some documents and I did provide them but the money has still not been sent and has been redrawn from your account. Is this how you guys work because this is too bad.

By Evans Yeboah

3 years ago

I need to know neither my money is sending or Not else I need my money back to the account,I have provided everything you guys asked me for but it seems no one is helping ,so due to that I need my money to the account pls to avoid any future problems with your company

By Ken Brobby

3 years ago

I send money to Ghana on the 7 of January 2021 yet the money has not get to the receiver. Why?

By Zubiida Sharipova

3 years ago

Bonjour. Pourquoi je peux pas envoyer d'argent. Quel est problème ? Merci

By Kweku Baiden

3 years ago

Good morning please my problem is I sent money to Ghana yesterday but the person hasn’t received it

By shiv bahadur b.k

3 years ago

Hello sir /madam I am shiv bahadur b.k from malta I have sent money from this app and already money took from my account but now it's need my selfi and docoment so how do I upload my documents and selfi and please help me .

By Mouhamed Moustapha

3 years ago

Salut. J'avais envoyé de l'argent depuis avant hier et jusqu'à l'heure où je vous parle, il est toujours en attente l'envoi. Et l'argent a été pris dans mon compte Sberbank. Maintenant je suis confu et je ne sais pas quoi faire. La transaction était de la Russie au Sénégal. Le nom du bénéficiaire est de Maurice Gomis

By Adeshina Seun prince

3 years ago

I go through all people comment about this app no one say good thing about this app that's every bad of this useless platform I regret of using this app in the first place 😡😡😡😡🖕🖕

By Adeshina Seun prince

3 years ago

Hello bad afternoon 😡 to you guys my name is Adeshina Seun prince from Nigeria my wife Marie Rose sent me 1000 Canadian dollar since on Friday up to now I've not received any money in my account still this moment she has been worried same here too because a friend referred me to this application which I refer it to my wife this is the first time we are using this app to transfer money please if there's anything to make sure that this transaction is been successful today this is 48 hours you've not getting any credit in my account and they've already debit Her please here is the sander name Marie ---redacted Country : Canada Mississauga Here is my info My account details Account name : ----redacted Bank name : Access bank Nigeria Account number: 00########

By Bola Ahmed

3 years ago

Trying to send money to Nigeria, is not allowing me and taking money from card

By Kelvin Sookdeo

3 years ago

Good morning sir/madam I am getting a little problem with my card it's not registering I live in Trinidad and Tobago not in the USA can you help me out please thanks

By Augustine Owusu

3 years ago

My account block and money I sent doesn’t went through but being deducted from my account

By Robert Duff

3 years ago

I downloaded the app from Play Store paysend then I proceeded to send my girlfriend some money to mobile money Eye Center 50 bucks did they sent me a thing saying okay the money is on his way then I get a report back from them saying transaction has been froze and under investigation some bullshit I tried to contact them through their they are the biggest piece of shit that ever was somebody needs to shut these bastards down they totally fucking suck

By slobodi


Always having issues with verification.

I started using this app over a year ago, everything was fine from the start because I was still under $1,000 limit. Things started going crazy when I went over that limit, I have to send funds home for my family upkeep, every time they make me send in my ID and even my bank info for some stupid verification, which I did at first. It took a while and my account was unlocked and then locked again because this app decided to stop accepting my bank card after a while year of transacting with them. They will not give me any reasons as to why they stop and I was forced to use another bank card. They eventually locked my account and asked me for a selfie of me, my ID and the card that I’m trying to use. They even went to the extent of asking me for my international passport which is really stupid. Why are you asking me for my life details?? I’m not a new customer, I have been using your app over a year and you have all my transaction history and I don’t know why you’re making life so difficult. All I want to do is send funds home for my family upkeep and you are making that impossible for me. This app is garbage, I don’t know the kind of customer service team they have set up in their office but they really don’t know what they are doing. You guys are really messed up.



By Илджрае


The worst

This app has so many bugs. I've been dealing with paysend for two months now and it's terrible. The application: not working properly. As the result they ask customers to send highly sensitive information (bank details, picture of debit cards, IDs) via email! After two month of our email exchange they still require me to “validate my email” on the app. When I am clicking on the option to validate the email nothing is happening. This application is a joke. Customer service does respond quickly but it's no use. It feels like they do not exchange the information internally and keep asking same questions over and over again. Very annoying Most importantly after two month I am still unable to complete a single transaction via Paysend! I guess it's better than losing my money like other customers reported. I would have given up on Paysend already but I need to pay for a service and my provider does not accept Paypal. My advice is run/do not deal with Paysend. Find a better and more reliable money transfer company. PS: based on my experience and reading others' horrible experiences losing their money I suggest you take with a grain of salt all the glowing reviews. Especially the ones that offer a coupon ;)



By Llamathon


Don’t use, possibly a Russian scam.

Attempted to send money to the Ukraine to purchase some stickers. For whatever reason they failed the transfer and requested a selfie with my ID and picture of my card, which I regrettably sent. Now they’re requesting documents from the recipient who has been a regular user. Also even though they didn’t allow the transfer they still took my money. Which hasn’t been refunded and they stated it could take several days, even though they can supposedly instantly transfer money, but can’t instantly refund it. Their customer service is a joke with just the same generic responses, like the same one they respond to all bad reviews with.




Have a Problem with Paysend Money Transfer App? Report Issue

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