Contact BOSS Money Support

I have been using Boss Revolution for a while. In the beginning, everything was great and I even convinced all my family members and friends to start sending money with Boss Revolution. However, last month I sent money for one of my family members back home (who is sick) and they cannot receive the money because, according to them and the customer service rep in my country, the pick up number is incorrect. I called Boss Revolution 4 times and they keep saying the money has been received and they are still waiting for proof of payment. It’s been over 6 months since I sent the money and I am still waiting. Now, the transaction cannot be cancelled and the money cannot be received. Over 6 months! I’ll never use their services again. I Just deleted the app on my phone and I’m considering a legal process and social media campaign against this company.

I downloaded the app last night hoping it will be the best and fast way to send money internationally only to be disappointed. I made my first transaction last night with a fee even though they said it was free up to $300 and it’s been 14 hours already no money has been received. I called customer service money transfer and the lady wasn’t nice so I ended the call. 3 hours later I had a voicemail from the verification office to give them a call and has been calling them and leaving voicemails. till now I haven’t been called. I use this service for international calls and it’s good but the money transfer system is bad. please fix it. I hope the money is sent or I get a call because this money is for a very important reason and I thought this service will be good. I’m really really disappointed. 14 hours and the transaction isn’t still successful.

I tried to send money home , the transaction kept failing upon each attempt. So I called their customer service to see what’s going on, after 30 mins waiting an agent finally answered, hung up without giving me a call back , I tried for the second time , spoke with an agent , she said it was held for verification and she hung up again without giving me a call back , Again ? . I went ahead to try after each call attempt to see if the problem has been fixed and I kept on getting that same error. I decided to give it another shot ; I called again at 11pm and the agent told to call back again the following morning because the right team for my issue isn’t working at that time . I called the following morning and the agent told me I can’t use boss revolution and then she hung up again . Don’t waste your time with this app . DON’T !