Contact Caesars Sportsbook Support

by Thomasfincham

Just plain out awful! 20x play through on bonus funds? Get out of here! Deposit funds and supposed to receive a bonus with it and didn’t get it? Good luck getting ahold of support! That is because there is no support to help you at all! I’ve called 10 different numbers all to get told nothing useful what so ever! Called their corporate number that was given to me after many failed attempts at any help. Guess what? No help at all, only more bad news. There is no customer support in wv so why even have a live chat option? It is said your support is available 7 days a week? Lies!! Emails were sent and none were answered or replied too. I tried picking another state on the live support to see if I could get any help that way and screenshotted the convo which basically was 3 responses and the customer service rep leaving the chat and not answering any of my questions. I waited 6 hours on live chat just to talk to this support only to get shut down instantly! You don’t accept my PayPal, or the 6 credit/debit cards I’ve tried. You are the worst sportsbook I have ever had to deal with. I will not return to your poor excuse for a sportsbook/casino!

by Lavish_01

This is one of the worse apps along with Bet Fox Sportsbook app. First, the app either freezes or unexpectedly closes. The app times out too Quickly. I wish there was a setting that would allow a bettor to set a time before it ends the session due to inactivity. When the app does time out, you lose all of your picks that one has been working on. BET MGM, save all unplayed picks are saved in the app until you decided to delete them. Caesar needs to match the features and the setup of BET MGM app as that is hands down the best sports app. I like shopping around for the best odds so I’m not married to one Sportsbook . With that, when I’m working on a monster of a parlay, I don’t need an easy, smooth experience. I can’t be constantly logging back into an app and have to redo my pick’s. This is the reason why I don’t use the Caesar app very often. The only time I put up with this disappointing app is when the odds are better than BET MGM. Caesar I know you can do better. You got all spring before the the next NFL and College football season. Make some significant improvements and I’ll be the first one to come back and give a great review and keep my loyalty with your Sportsbook.

by Oldrob2881

I got this app because a rep approached me at a casino bar. I placed 2 bets and later tried to view them and it was either showing “no open bets” or the same bet was showing twice. Clearly I (or any sane person) would not have placed the SAME bet for the SAME amount minutes apart from each other. When I tried to live chat with support, two different people basically said “great, thanks for telling us. No refunds. anything else we can help with?” They also suggested I use a Chrome browser. I have no interest in using a browser when I’m sitting at a bar and there’s an app available. That should tell you right there that they know the app has issues. I am a developer. In my opinion, they put too much effort into the eye candy features and not enough into the actual betting part. Ask yourself if you’d rather have pretty live score updates or reliable betting when you’re spending your money. Top it off with live chat support that’s worse than an AI chat bot and you’ve got an experience that actually inspired me to write my very first app review. Don’t waste your time with this company.