Rise of Castles: Fire and War Reviews

I am a new player and I was really enjoying the game at first, but… After you put a lot of time and effort into this game, you’ll find that players who have been playing longer, and are much stronger than you can just come to your city and pillage you into the ground. Unless you have money for peace shield, anytime you want to step away or go to sleep. YOU WILL BE ROBBED. When that happens, you’ll find that your game progress will be completely stagnant, as it costs, money and resources, to upgrade your castles, crops, etc… adding to your frustration, will be the fact that the person who attacked you can just teleport to parts unknown on a different section of the map, leaving you no way to retaliate. (not that you could because they are at least 8 to 10 times stronger than you). THEN, you will be demoted and or removed from your alliance with zero remuneration for what you’ve put in to helping build said alliance. I hoped that the developers can or or at least willing to try to do something to level the playing field a little bit. I know attack for attack is part of the game, but. There should be some kind of level system or something. Someone with over 1 million attacked power shouldn’t be able to ransacked someone who has barely over 200,000. And then just run away, leaving you with nothing to show for the time, effort, and money you put into the game. If the game continues as is, I will be forced to delete my account entirely.

This game is fun to play, no question about that. It has the elements of planning, strategy, group commitment. But, when things go wrong within the game the game managers are not vert committed to resolving issues in a timely fashion. Be very cautious of submitting a claim if you believe there was a mistake in monies that are involved. These game managers will react abruptly as I they are taking vengeance on you. Without discussion or willingness to discuss the issue. They will shut you down and are unwilling to resolve mistakes. Just be careful…..

Update on this issue ….. The customer service access in this game is hidden and clearly not designed for players to request help. I have been waiting several day now for some form of response. Apple sent me a message showing a game response to my above review and their response was to turn in a complaint to customer service. I thought that is what I frigging did. This is how they describe in their response to do contact customer service….
“(click next to th base-Game Help-Customer Service-fill in the corresponding questions). GIVE ME A FRIGGING BREAK. Do you guy really think this would help anyone? All I can say is your only hurting yourself because you won’t get another penny of my money if this issue isn’t resolved. Again very poor customer service.

You do not want to download this game. Sure it’s a lot like the old 90’s computer game which is the reason I got it. But it’s nothing but a money pit. At first I made the mistake of paying for things and I regret it now. Unless you have $100’s and I mean $100’s you will be nothing but a castle that gets destroyed by players that have the money to invest. Which that’s all this game is about fighting castles. I’m not joking unless you have the money to invest you can’t make your castle powerful enough to compete with the ones that do. Don’t listen to the developers they say you have chances at no cost. Yes you have a .01% chance of obtaining heroes that will make you more powerful. Lol. Listen I don’t usually bash games I fall victim to playing phone games like everyone else and will spend some money too. But this is ridiculous. $100’s I mean it too $100’s if you don’t have the cash flow I would stop now. Or you will just be castle bait for the castles that do spend the money and that’s what the developers want. They update things In the game all the time that make you want ti spend money so you can be the most powerful castle. You could download this game drop a $1,000 and be more powerful than castles that have been playing it for years. Well that’s my spill I’ve invested enough that I can’t walk away just yet but regret it every second. Good luck ha now it won’t let me post this review of course

The game in general is good however, there is no restriction on how players act towards others. It feels as though the developers only care about the money coming in instead of the racist derogatory comments that are made by players. We have players making threats to families, racist remarks etc yet their accounts are still active. I would post pictures if if could but can’t in this review. Those accounts need to be banned permanently but because they spend money it’s “ok”. Once the developers get a grip on that it would be a much better experience

Response from developer “ "Dear players: I'm very sorry to give you a bad experience. If you find any illegal remarks in the game, you can click the dialogue to report it, or contact us directly in the game (click the billboard next to the base, click customer service help), provide a detailed description of the problem, and related screenshots. We will verify the reported person, and once found to have violated the rules, we will impose penalties. Of course, our game rules are fair to every player. Thank you for your comment and have a nice game."

The issue is that we (meaning numerous players) have reported such behavior yet it still goes without consequences. If I could post images of the hate and disgraceful messages we receive i would. If you do not address this then maybe we should goto Apple directly to remove RiseofCastles all together

The first thing you need to know is this is not age of empires the old PC game; not even close. This game was fun but long tech has completely ruined the game by trying to monitize even aspect. The game is no longer a strategy, skill and social game. It is simply buy everything. Every day is a new skin or decoration to purchase while the game play has not evolved in years.

After 4 years of playing I can say don't even start. There is no platform or way to actually resolve an issue with long tech and there are many. They will say just contact our customer support but that goes no where. If they can't immediately close your ticket they will make up some random unrelated reason to say nothing is wrong. Also don't even consider contesting a charge. Anything they charge you is considered an authorized purchase no matter if you purchased it or not and not matter if you received it or not. Yes it happened multiple times. If you contest the charge and prove you did not receive it they will still deduct items including diamonds from your account in game for any and all refunds you receive. There really isn't a single exception is what they told me. Buyer be ware they will take advantage of you.

Don't start playing this game unless you are prepared to accept the worst customer service and game management you have ever experienced.

I understand a free game having some micro transactions... but this game goes well and beyond. You need heroes? Buy them, you need resources, buy them, you need speed ups, buy them, you need crafting equipment that takes months and months to acquire? Buy them, your stamina is gone on your troops? Buy some more. Your troops died? Buy a money only item that increases your weekly revive from 30% to 100%. You need courage medals for research? Buy them. Oh here is an event for rewards for how more money you spend. Did I mention you get gems with all purchases? Oh here’s more speed ups and resources. Oh base rewards? Well don’t plan on getting those because the people who are spending money will completely make you useless. What’s that you want a 50% building time buff.... buy that. Oh vip shop unlocks at castle 20.... but you need to have spend 100 just to unlock it, and 25 monthly to keep using it..... but you can build it though. Not only is this a copy of lss which is entirely just different names and pictures. But some countries have a different money currency. So what will cost you 1000s to do, will cost them hundreds instead. Don’t even bother. You want to be a boss and spend $10,000 on this game it’s for you. You want to spend $100 don’t even bother. You and all the free to play people will just be fed on and used to increase the money spenders.

This game is addicting 😝 but a strong but! You cannot do anything against the big time spenders😭 I’ve been playing for 11 months now. I use to be a very big spender but no more. I’m done with this game for now. Yes you make great friendship along the way from all over the world but… at what cost? Thousands of money just to be caught up? When I die they won’t be at my funeral because they won’t know who I am…this internet/international “friend” … will not attend your funeral, months unless you met them in person. Yes I’ve talked personally with couple friends within this game but mainly to only talk about the game.

You can make friendship here for real… but at what costs? Developer costs? As long as you keep spending? I lost hope in this game for real. As previous reviewers said, you need money to play. Devs do NOT CARE as long as you keep paying… calculating what I spent to get to my castle and hero strength… spent over 5k USA money… ridiculous to compare what Asia spent. There is a money gap between china and USA…. If you’re from USA or equivalent of spending as us, I advise you to stop. Just wasting money

Any game is supposed to bring pleasure, but not this one. It's made only to take money from you, and even if you pay, you won't enjoy the game anyway. Developers don't care about players at all, although they bring them a lot of money. The development in the game depends on the money invested in it, but in different regions prices vary significantly, this is normal, so it should be, but the problem is that the game is not divided regionally. There were about 300 people from different countries in our state, all of them played at the same level and everyone had fun. But three players came and just in a month destroyed what 300 people were building for 8 months, spending a lot of money and time. These players came from the Asian region, where prices differ significantly, respectively, and the level of their strength differs significantly and nothing can be opposed to them. Game restrictions allow them to do it, and nobody care that’s totally not fair. Players with different prices can’t mix in the same game zone. 100 people from the state have already abandoned the game, thereby losing all the money that was invested. And the rest will quit the game in the near future. A lot of requests were sent to developers, help zero. They just don't care about 300 of their customers who brought them a constant income.

The game was extremely enjoyable and fun until this weekend. You’ll put in hours and hours of time building your castle and characters. You’ll even spend money in game. Then this weekend the developers decided it would be a good idea to put a “State Vs. State” game play which I was excited for. I spent a month building up my castle with what I thought was a strong alliance. The other state invaded and destroyed the state I was in in about 1 hour. No chance. Days of resources lost and 30 days of building solders gone. Here’s how.

Apprantly, some people spend thousands of dollars on this game. I had a pretty powerful castle and power rank of nearly 2 million. Out of hundreds of players in my state, the top player had 15 million power. The the developers matched us with a state that had a dozen players with 32 million power. There is no chance to survive. They have dragons that knock down your shields and then they rob you of dozens of hours of work in resources and wipe out a month of armed forces that you built up. Clearly the developers threw us to the wolves and erased dozens of hours of hard work for 100s of players. After a month of fun and some money spent I’ll be uninstalling the game I came to enjoy. If you are a new player, avoid the game - you’ll just be disappointed in the end.

I like this game, I’ve played lots of games with the same concept, and this one definitely stands out. I just have one problem, I can’t play, I got to castle level 8 and the next day when I logged in, something popped up saying “building the farm definitely increased the power of faith.” Or something like that, then one of the hands that tells you what to tap popped up, so I pressed it, then it told me to press “build royal charcoal factory” but you can’t press anything after that, and also you have to pay for it. I tried going out of the game and back in but same thing, I tried to move my screen but nothing happened, I even tried restarting my phone, but same thing. I hope this can be fixed I would really like to keep playing this game.

Thanks for the help devs, if anyone else gets the problem I mentioned, I deleted the game then downloaded it again.

After playing the game more, I think they should add irrigation into the game, like in the adds, you can get the water from a water fall, or a bigger pool of water than you get ale from.

I started playing in a state with several of my friends. I have spent more money than I care to admit and I and ready to call the credit company and demand a refund. Chinese markets pay a small fraction of the price for the same packages in their store, they have a huge advantage. The game has already taken over 2 dozen accounts from good friends of mine for “suspicion of using a bot” they are all real people I assure you, people that have now lost accounts. Some of which were paid for. I will not spend another dollar in this game. I will be looking into a refund. They promise a fair and balanced playin environment. It’s anything but that. If I can’t play on the map with my friends what is the point of my investment?? And I can’t move my account now? The developers need start with fixing the prices to make them equal for every country. They can also add the odds of getting certain items to their paid packages. They do not show odds and 9/10 you will not get the hero’s you paid for if you buy super recruit tickets. I would greatly appreciate a few hundred tickets and a couple hundred thousand gems. With the amount I have paid into this they could at least do that. They have already driven my friends out of the game. They are about to lose everyone in state 204z

The game is fun and I am obsessed with it and can’t let it go.
But it has many events to let you get some heroes, the good thing is those heroes are good, the bad thing is you can never get full copies of them no matter how hard you work, it needs you to pay and pay a lot. This does not meet the game purpose. The game is also for free players, for those who played hard should have same chance to get the things like those spenders. Otherwise those heroes are junk, or it is bait to let you pay. And even more the new heroes Alfred, if you drop it, it can’t exchange as many medals as other heroes and his heroes medals can’t be used by others. What a junk heroes for us free players or small spenders! Because we spend much time on him and get nothing….
I agree the game it has to have revenue, but this way it push everyone to pay isn’t good.

Btw, I hope we can have chance to get some heroes copies in the event by working harder, like: cleopatras etc. only in this way, those old patrons will live and stay.

1st off, great game and will entertain you for hours. Being someone who plays theses games on regular basis… it needs some help. Your gonna work for diamonds as they are not freely given away for no reason. Your gonna work away diligently each week to come up with enough diamonds to buy a 3 day shield for the weekend war( which is basically cleaning out old castles or people who are not playing). If your patient you can build up a nice castle over some serious amount of time. Otherwise get out your money. Costs are about the same per item, just is gonna run you about 18% more on average to accomplish the same amount on ther games. Hopefully the developers are working on some exciting changes and inclusions for new challenges and more that will be released soon. Wink wink!
Developers, contact me directly if you need more ideas. This could rock this area of gaming quickly.
For players this is worth checking out.
Until next time.. good gaming all. Be free! Dogbone69

The game is nice, very well developed, were you can apply strategy, intelligence, and can develop a workflow to grow. One of the improvement that is required is about the graphic design related to the quantity of extra items that overpopulate the screen.
An example the small text window that is displayed constantly near to the top of the screen, showing messages like Xxxxc obtain the first xxxxx. Nobody care about what other players on the game is doing, and the worst think that area is for important things related to the game, and if you like to closed that annoying messages the X is si small that you click in other button not desired to click, we chatted with other players on discord and the province and alliance chat about it and every one hate that thing.
Must have a switch button on properties that allow to set on and off so each user could set according to the user preferences.

Apparently these developers don’t understand who pays their wages. The chat server is trash. Takes 10 minutes or more at times to join the server. I’m setting with full bars of 5g wide band and customer service suggestion is my connection is bad, or try joining over a vpn. It’s your problem fix it. Next day I have an issue with an in game feature. I let customer service know about it. Get a message about “off service hours and they will look into it asap.” 24 hours later still no response. If you play, don’t pay to play they do nothing to earn you support. You will be disappointed. Done paying
You can spend your hard earned money on this game and the developers will take it away from you by deception in the effort to make you spend more. I understand offering something new to generate income. However these developers will just change game play without warning or communication to take advantage and take more money. They don’t even have enough initiative to change verbiage on their their event ads. If you try to submit a complaint you get nothing but platitudes and inaction. My recommendation is to stay away

I've been playing the game for months now and every time I get on to play I can not bind, I have read everything on it. I don't know if this is what's causing the problems that I'm having with this game.
I have bought packages to play in the game and not get a subscription so I know how to do that but I got a $4.99 package and it's made me subscribe to the game.
It will not let me use any product I have in storage I don't have access to it.
I got the military halfway figured out but it won't allow me to build forces and use them I can recruit all day long but it won't allow me to use the recruits even after I train and all that.
When I started playing the game I wanted to learn how the game worked before I put any money into it by purchasing a package. so after a week I deleted the game and I restarted it,It's still did not let me bind but I continue playing anyway and the first thing I did was to buy a $24 package that was not a subscription and I bought other packages that was not a subscription then I bought the $4.99 package and it automatically signed me up for a subscription and now I got to figure out how to get out of the subscription.
What I want to do is get out of the $4.99 package subscription and then restart the game and have someone help me find out how to bind so I can play the game correctly.

Although I have enjoy the game for the short time I had it. I do have some issues with the advertising for the game. I have seen advertisements claiming that “this game says no to pay to win” this is being used for those who want a relaxed gaming experience where everyone has a fair chance. But like most games in this genre you need to pay to get ahead of those your competing against. Not to mention the only preview image that’s accurate with the game play, in RiseofCastles Store is the final image. The rest of the preview phots are trying make you believe your about to play Age of Empires. These issues are a major red flags for me. While I understand the need to make a profit from a free to download game like this, claiming to be above that while hiding the fact there are micro transactions concerns me.

A minor issue I have with the game lack of freedom to do what you want when a chapter is completed, and have unlocked a new building it’s more annoying than anything because not many people want to be interrupted during game growth moments because the game wants you to do something.

I’ve been playing this game for almost a year now. I have met some awesome people from all over the world and it has been a lot of fun playing with these people and it’s what has me still playing now. If it wasn’t for the community I would have stopped long ago. It is a good game if you find the right state to play in. I spent a little money as I like to support free games I like.

But, it is very clear that the developers cater only to players who spend money. Dragon gear for instance will take me almost 6 months to make 1/6 pieces. But people can spend $1700 and get the full set just like that. T10 is only attainable by spending money and the best heroes are only useable if you spend money. I collected fragments to make a hero to only find that I am not able to use him because I don’t spend $25 a month for royal Privilege, which was really upsetting.

If your looking to pay to be good this is the game for you! If your an old school gamer like me who likes to grind this is NOT the game for you because players with money will crush you like a bug.

The game is well thought out and has the best player interface of the genre. However, the devs are so focused on money they protect the bigger (money spending) players from being scouted by lower players… what? You will even get silently banned from global chat for calling someone a whale. You can type but no one sees it, you just continuously see “your typing too frequently” even after 2 hours. This is obviously a pay to win game as most of the genre is but this company takes it to a new level. Protecting a level 21 player with 1+ million points from being scouted by a level 10 player with 300k points because their level is too high to be scouted? Really? I was going to spend more money on this game but apparently you will have to spend BIG money to be a protected whale. Such a shame.

I have played this game for 3 years now. When I first started, it was exciting, simple, yet pushed you to learn more and more about the game. To keep the point short…the devs have completely taken the game where literally anyone could play (meaning those free to play players) to fast forward to today where unless you are a super spenders or moderate splender, you literally have no chance to compete in this game. I am a moderate spender. but very frustrated with this game. Now it’s constant crap activities that literally have no connection to the game, constant new skins coming out weekly, no hero’s constantly when I haven’t even completed some hero’s from 2 years ago yet because they have flooded with so many hero’s, it takes months or years to complete hero’s by coins. The devs are greedy and absolutely horrible to deal with. They never resolve any game issues that you discuss with them. Frankly, I am not sure why I’m still playing and I sure as heck would tell the me from 3 years ago to not even download the game. Go spend your time and money on other things besides this game.

The game can be fun and allow you make friends while you work to be the best. Those countless hours one puts into the game can be wiped out in matter of days as the developers allows players from the old world, (states in the 200 range) with years of experience and building time to migrate to a newer state, 777, so they can pick on and destroy those of us still learning and growing. Most of the 777 players are level 25 and above and can by themselves have more power than my team of 100 combined. To make it worse, 777 is overcrowded. They are like a plague. Members of 777 have commented that they will kill everyone if they don’t comply. A handful of 777 players can wipe out an entire state. It would be like Christmas Island being invaded by the entire population of China. The only way to compete is to spend thousands of dollars to catch up or hide and hope the ROC ends without being noticed.
Either the developers planned this state or it is a bug. It needs fixed or you will loose a lot of players like me, castles between 20 to 25.

First of all this is not Age of Empires, it’s a ripoff and they should be sued for false advertisement. The ad makes you think that you are about to play the PC version of Age of Empires (there is a voice in the ad that says so!) but the game is completely different. FALSE ADVERTISEMENT!

Also, it’s a pay to win game. Sure, they start by giving you free buildings and free upgrades, later everything you want to do in the game costs real money. Do you want to build something? Money please! Do you want to upgrade something? Money please! Do you want troops? Money please! And read the reviews, a lot of people have bought in-game purchases and have been scammed and admins won’t reply to their tickets.

Finally, people say that they are low level and are constantly being attacked by higher level players, which steal their resources, thus forcing you to pay money to get more resources in order to “get back on your feet”, but then guess what, you get attacked again and again and all that money you spent in recourses is technically gone and you repeat the cycle again. DONT FALL FOR THIS SCAM!

This game is fantastic in many ways. The graphics are superb. However, once you begin to play there are necessary resources that you must have to advance. You can purchase them, just attach a credit card. Then, it takes thousands to play. In two years I have racked up over four thousand dollars (USD)! It becomes a freakish desire to better your castle. Then, it was suggested to have a farm castle you can harvest for more resources. Then it requires dollars to advance to have sufficient resources to harvest. More castles, more money! Then, you are a level 13 castle and somebody comes along with a level 29 castle, obviously no contest, and they burn you down when you are not online to help yourself. Start rebuilding and do you have more money on that credit card?
Again, great graphics, the heroes you recruit are phenomenal, the dragon incorporates some great graphics. Overall I like it but have decided no more purchases and game has slowed to a crawl and when your castle is destroyed while you are not online, well, struggle as best you can and soldier on.
If it weren’t for the burning down while not online I would give this game 5 stars.

I just downloaded your game, looks like fun. While I was waiting for it to download, I saw another ad for your game. After watching your ad, I immediately deleted your game and I’m leaving a review for others to see. Your ad disgusted me beyond words. What kind of people are you?!!! You have no respect for others, that’s clear. You people have a platform to reach the young and teach them to respect themselves and others. You could teach them to be compassionate, caring, responsible, kind and so many other positive traits. You could teach them to be strong and self confident, about bullying and boundaries. You have such a great opportunity to do the right thing for our youth, and you not only throw away the opportunity but you teach them how to disrespect others!!! What disgusting people you are! All of connected to this game.
I play a lot of games, I’m disabled and home most of the time, so I play games to fill up my day and even have fun playing many of the games. I was shocked to see your ad, and I’m going talk about it on all my platforms. Shame on you!! Any of you that have children should be so ashamed, but all of you that work in this company share the responsibility and consequences that come from teaching children disrespect and hatred.
Shame on every one of you!!!

This a Age of Empires looking game with no winning, no story, no real point except to get you to spend real money to grow your Castle power. I’m sure people spend hundreds and probably thousands of real dollars to grow the power of your castle. If you try to grow your castle without spending you’ll get stuck down at relatively low power range of 1/20th of those who drop real money in the game. Even if you drop money and build a super strong and powerful castle, what can you do? Raid other castles? Not really, anyone playing places a peace shield and doesn’t engage at all. Or you can hunt around the map for low power castles of people who are not playing enough to remember to place a piece shield up for the weekend… there is no challenge in that.

Game definitely isn’t engaging enough to get you to want to interact with it (can’t really say play). If you want a game that engages you, download the new Age of Empires and actually play a real strategy game with real endings. Rise of Castles keeps people playing only because you invest so much time hoping something builds up… but it never really does.

Save your money, save your time, and don’t waste a second or a dime on this dog of a so called game.