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⚠️ Most reported problems ⚠️

Not working
63.3%

Crashes
20.0%

Something else
10.0%

Connection
6.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Sydney Morning Herald Problems 😠👌🔥

- Layout of the home screen is broken

- Word wrapping doesn’t take up the full width of the container

- Creates a vertically long article summary, making it hard to read

- Doesn't have all the functionality found on the Web version

- Have to have a subscription to use the app

- Less features than what you would get on the free webpage

- Feel a little ripped off because of that

  3 Reported Issues: 😵🆘🛟🚨📢

Richard Otypka
2023-08-12

Latest newspaper not available. Stopped on Thursday

Andrew Tan
2023-06-07

When not on wifi, why I’m getting No Network Connection, cannot load story? Of course I’m connected to mobile network, and no issues with other websites I’m using iPhone 13 ios16

Barbara Gow
2023-04-04

Since the most recent iOS update the quick crossword doesn’t work in the sense of the cursor moving to the next word and the highlighting being removed from the previous word. You end up with multiple words being highlighted and the position of the cursor not being in synch with the next clue. If you catch my drift? This is most distracting and adds time to the total time required to solve the crossword. The subscription is in my partner’s name. Albert Finnigan finnigan.albert@redacted. Thanks.

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  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fairfax Digital Australia & New Zealand Pty Limited, developers of The Sydney Morning Herald.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit The Sydney Morning Herald Website

Privacy Policy: https://www.smh.com.au/privacy

Developer: Fairfax Media




About this app

You can unlock unlimited access to all content with a Starter Digital subscription through TheSydneyMorningHerald Store.  My News lets you customise your feed, showing the topics you're interested in, in the order you want them.  Top Stories and push notifications keep you up to date with breaking headlines.  Get straight to the stories that matter with the Herald app.  TheSydneyMorningHerald is free to download.  To unlock premium features such as Today's Paper and puzzles including Daily Crosswords and Daily Sudoku, you can subscribe to Premium Digital via in-app purchase. - Starter Digital subscriptions are available for AU$14. - Premium Digital subscriptions are available for AU$24. - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.