Copart Transportation Reviews

It was good and working just fine then you kept updating it and changing things so now it randomly logs out you take a picture and it now tells you take a picture because the picture you took the first time was exactly what it asked for it, and whats really irritating, is requesting locations be on, yes having a phone is nice but having a phone with a battery is better

This is probably the stupidest thing you have ever put on CopartTransportation. Can hardly get through the day with out having charge the phone with how it was . Let consume more battery life for a useless tool that will never work . Copart’s to worried about the red due in todays than giving something close to you . There can be 10 at one shop and they will give us one there and 1 across town and send you back to both later that afternoon. Let us decided if I want to be tracked .

We need to be able to see all the details of distributed, completed work, instead of just the date and car hauled. We also need to have access to more than a week’s worth of completed work whether through CopartTransportation or on a website. My accountant is not happy with this new setup.

March 2020 - Instead of giving us more access to completed work, the new update made it worse. Completed and distributed work is disappearing the same day it’s done so I don’t have a way to record anything I’ve hauled. Tax records are pretty important to small business owners so please fix this issue.

CoPart added an additional step to something that didn’t need it. You have to register as a transport, even if your just a member. You have to schedule an appointment to get your vehicle, and if they don’t have a slot available within your 3-day period, you have to start paying storage fees. Also because of this new system, wait times are HUGE. Now transport and tow truck drivers are charging for waiting. So everything is more expensive with longer wait times and more steps. It makes no sense and whoever came up with this system is dim.

I been using transport app and sometimes is ok but most times the yard location disappears wen you set appointments and vehicles are in sub lot not in the location indicated please our time as transports drivers work per job and it takes a lot of our time to just have one vehicle pick up. Also we made appointment and the window frame time is too narrow a lot of things may change in traffic and the office at certain locations they are to not considerate. Wen we come from far out town thank you if adjustment can be made to facilitate our job we be happy to coordinate our selfs

As a transporter I would think Copart would set a better example for keeping truck parking and loading areas , cleaner!!! I automatically charge more to transport Copart vehicles, mine you , I go to many locations in the pacific north west!!! Just a month ago , I went thru Las Vegas Location and got a huge cut in front drive tire of my semi truck!!! No response from management when I brought it to there attention!!!! For this reason I give far warning and 2 stars!!!!!

I have been in many Copart locations to pick up cars in USA what I have seen and heard is that at the most places there is not good service at all, drivers complains about arriving early regarding the appointment but not getting loads on time. Copart representatives in the offices and forklift drivers are mean(arrogant) to visitors. May need to hire some forklift driver to help when it busy

Even if the pickup order is in route, we should be able to take it out or pause it if we get rerouted to a company call or a police call. Or if the owner wants to reschedule then it doesn’t look like we blew off the call for no reason. Lots of times I have customers wanting to schedule for late evening or early morning. And if we submit a problem there are times we rectify without company assistance by customer returning our call and we can not remove our submissions and if it’s after five or the weekend then wires get crossed come next business day. Would also be nice if we could copy and print to our own printer directly thru CopartTransportation .

I need help figuring out how to change the default navigation in my Copart app for my iPhone to use Google maps instead of the iPhone maps when I click on the address for the customers house.

When you have more than one load and have no available quantity of schedules on platform- you, like a transporter need to waste your time. In my situation I wanted to pick up three lots, but there were only two available schedules. As a result - manager can’t do nothing in this situation. I make schedule on third lot on next day. I lost more than 15 hours…

I was loaded at 9 p.m. the next morning, even though I had pressed the 6:00 arrival button. In fact, I had to spend the night near their site. The paperwork took over an hour. Bottom line at 10a.m. I left the site.

Ever since new update with requirement of a PIN, cant clear my notifications which are over 100 messages now which is annoying. And when entering multiple vehicles with PINS and LOT#, sometimes it wont accept all of them and u have to reenter it in 1 at a time.

I loved CopartTransportation , but I can’t just yet give it 5 stars until all the Copart locations have all paperwork and titles prepared as well with a quick line just for scheduled drivers to pickup their paperwork.

The Woodhaven, Michigan location is the ONLY location that have my paperwork waiting for me after the car has loaded.

I was waiting for over 2 hours for them to load my car, forklif drivers are to slow .

Growing up in Copart when it was dealers only a lot has changed and takes getting use to but CopartTransportation is just as simple and useful as it gets.

I had a fantastic experience, a conference, two young ladies that assisted me Kim and Kelly or K-n-K made my first experience a wonderful one. Pleasant personalities and always greeted me with a smile, even when I got on there nerves. The two women made me feel welcome, and I look forward to doing business with them in the future. And it also didn’t hurt they they were so drop Dead gorgeous.😳 keep up the great work.

Marion Williams

It has a serious flaw that need to fix, the appointments are not deleted after I mark the cars as Dropoff, now I have a lot of appointments that do not disappear.

CopartTransportation has made things much quicker. You should add an option to pay for the cars with card over mobile.

The young lady that waited on me was wonderful, she was professional and help me navigate the issues of my payments, I am glad she waited on me. Also the guys that brought my cars out was very helpful, he sent couple of guys out to help jump my cars. It takes a while for the cars to come out but overall I appreciate everyone. Good job. Thanks

Once I assign a job to my driver I can’t go back and see all the details which is very frustrating. Details should always be available. Can’t get anyone to really teach me anything with it. Would be great if there were a job aid or users manual. The camera doesn’t record half my drivers work and therefore can’t complete the job in CopartTransportation .

App crashes and never opens. It tries to open for 3 seconds and it closes CopartTransportation . I updated iOS , updated CopartTransportation . Reset the phone Etc. nothing will make CopartTransportation open