Gemini: A simple, elegant, and secure way to buy bitcoin and other
cryptocurrency. Get started today! Gemini allows you to securely buy, sell, and
store cryptocurrency like Bitcoin, Ether, Bitcoin Cash, Litecoin, BAT, Dai,
Chainlink, and Orchid. Gemini was built with a “security-first”...
Bait and switch. Used to be good
Buyer beware. High fees and removal of key features. I used Gemini. Not casually, I had near 100k in there and out of the blue they removed the features that were the sole reason I ever opened an account there. So I can no longer do lace Limit orders. When I contacted support they offered no help and no condolences. They offered access ActiveTrader but made it very clear they have the right to pull the rug out from under me at any time and take it away. How is that for confidence building? Imagine if your bank treated you like that? This was actually a good thing. Gemini has been taking advantage of me with egregious fees. Gemini should not be charging a fixed percentage fee. Especially now that the lightning network is here. Their terrible customer care experience forced me to look elsewhere which found me a better exchange.
Very disappointing customer service
This app seems like t would be great. That being said I was not able to utilize it because they don't accept my credit union. That's fine, totally understandable because it is a fairly local credit union. What I absolutely hate about this app is the customer service. After realizing that my credit union is not supported I tried to cancel my account. This is where the trouble begins. To close an account you have to contact the customer support team. After sending a detailed message as to why I wanted to close my account they have replied 3 times with a generic answer every time. "We will look into it" " your inquires have been received" "we will keep you updated". It is getting to be ridiculous, like literally just delete my account.
Easy to buy bitcoin, not to withdraw
The description says you can buy bitcoin in 3 minutes, which is true. I quickly linked my bank account and bought bitcoin. What they don’t tell you is that you can’t move any bitcoin out of the exchange until your account is verified, and I’ve been waiting over 10 days for that. Their faqs say verification in 3-5 business days, and customer service didn’t respond to my inquiry. Supposedly this exchange is legit and licensed. However I’ve been scammed by bitcoin exchanges before, and the combination of no way to withdraw my cash and no response from customer service is a pattern I’ve seen before. I’m not optimistic about getting my money back. tldr: a good place to send money if you don’t need to get it back in any reasonable amount of time (if ever).
Happy new customer
I’ve been excited to get in to crypto/bitcoin and decided on Gemini from friends’ recommendations. So far so good - was super easy to set up and I had no issues with verification or wallet transfer etc. I’ll admit I read some of the negative reviews on here. Seems people don’t really understand crypto or the digital exchange so I think it’s important to learn a bit before you just dive in. Bitcoin isn’t “try before you buy.” So ask questions before you start, not after. For me it’s been an A+ experience
The fee is too high and it’s hard to withdraw
I use coinbase, evercoin and also coinseed and just try with Gemini. Worst mistakes. I setup to buy 5 stocks all at once and they charge 1 time fee but then when you want to sell then they will charge for each single fee again. Which are higher then coinbase. They only have 5 crypto. Then when you want to withdraw your money and close the account. I need my bank to approved ach transfer. They know how to take money out from your bank but when you want to withdraw they make you do every steps. This app is not worth it because there are better option out there. Coinbase is the best then Evercoin is also good and coinseed is good for someone who is new to crypto. But Gemini fees are too high and trying to withdraw is troublesome.
Easy to use, great way to get started
New to crypto and I find their mobile app to be an easy experience. You have to step through the initial process and provide your information, which didn’t take long, and after that I was pretty quickly buying bitcoin. I’ve used it to check market price -and am going to try their recurring buy feature (I did a small amount), which I appreciate that I can time to my pay. Starting small but hoping to grow!
What ever coin i purchase takes over a week before i actually have access to it even tho the funds come out of my bank immediately. They also put a hold on your account for higher than what you purchase Incase the price of the coin goes up before they actually decide to give it to you which is absolutely ridiculous. Basically if you buy said coin today at $1 per coin and 10 days later when you actually have access to it the coin is worth $2 they will charge you the higher price however if the coin drops in price they charge you what it’s worth. They have several platforms better than this one to buy and trade Crypto this one is by far the worst
Worst costumer support and unauthorized withdrawal
First of all, the “Support Team” does not have a phone number to call so you have to email them constantly and hope that they might get back to you after several days. My account has been frozen for days because my bank interfered with Gemini’s unauthorized attempt to withdraw from my bank account. Even though, I have provided all the necessary proofs from my bank that Gemini’s attempt to withdraw from my bank account was unauthorized and without my permission but Gemini still hasn’t unfrozen my account yet. I will keep this review updated as the long process of getting a response back from Gemini Support Team continues.
customer service is a JOKE!!!
call their phone, they’ll just ask you to leave a message and never call you back. Email them, and it’ll take about a week to get back with you IF it’s an easy question. Wire transfer has been glitching for me for 2 weeks now, and 4 emails and 1 voicemail to customer support later, no answer still. Only giving it 2 stars because the user interface is nice. I downloaded another app instead though and I HIGHLY recommend doing this before wasting your time with these lazy incompetent idiots.
A cryptocurrency app that makes sense!
As someone with great interest in cryptocurrency, I’ve been on the search for a platform that would make my entrance into the crypto market easy. After reading about this app on fortune, I decided to try it out. So far, I’ve loved it! The app is very user-friendly and has walked me through the process of crypto trading, which is exactly what I was looking for. S/O to the Gemini team!
I downloaded gemini about 3 weeks ago to buy bitcoin. Since then my account has been charged 3 separate times without my authorization. I have been contacting support for weeks, they don’t really give a crap and just tell me the same thing the crappy website tells me. After 3 weeks im still out of $100 bucks and they wont let me authorise my card to get my money back. I wouldn’t recommend this app to anyone in all honesty I would recommend literally, no exaggeration, any other cryptocurrency media in existence. Terrible waste of time with a horrible support staff.
THIS IS THE WORST APP I’ve ever used
They freeze your funds at every given chance. There are more rukes about what you can’t do than there are those that you can do. You basically get locked in to having your money frozen for days or weeks on end, all the while they won’t let you use a different device, a different url to deposit snd withdraw from, and a special wallet must be used to their liking. It’s just awful and my experience was miserable b/c TWICE now they simply ended up keeping my money after IMMEDIATELY withdrawing it from my bank. And the FEES ARE OUTRAGEOUSLY HIGH. I HIGHLY RECOMMEND DO NOT USE THIS APP-IT’s THE WORST!
Tried to use it. Compared to Coinbase or Binance. You need to hire either better or more iOS engineers. The app led me to screens that had no options. Mistype email when registering? Deadend, no chance to go back or to correct. Don’t have SMS? Deadend, no chance to use other 2FA. Tap on a crypto to view a graph, get a blank screen. Have to kill app and restart. When you see a graph, it has very limited choices of view. The website has options to fix a mistyped email, not the iOS app. I’ll wait till the app has better updates.
New to crypto
I found this app a few years ago when looking to make a few purchases that required bitcoin. It came highly recommended, and seems to live up to the glowing recommendations. I don’t try to do anything fancy with this, just occasionally deposit money, buy bitcoin, and make purchases. It’s very easy to use.
More options would be nice
I’ve been using Coinbase for a few years, along with binance and a few other exchanges. I was hoping when I downloaded this there would be options that Coinbase didn’t offer. The choices are limited, extremely limited. Supporting more tokens would be a great way to boost usage. Ripple is huge, stellar lumens are huge, hell add Dodge coin as a funny joke. The idea of only being able to invest in five coins is a little unsettling.
Yes. Gemini: Buy Bitcoin Instantly is very safe to use. This is based on our NLP (Natural language processing) analysis of over 51,701 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Gemini: Buy Bitcoin Instantly Is 49.5/100.
Yes. Gemini: Buy Bitcoin Instantly is a totally legit app. This conclusion was arrived at by running over 51,701 Gemini: Buy Bitcoin Instantly User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Gemini: Buy Bitcoin Instantly Is 49.5/100.
Gemini: Buy Bitcoin Instantly works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment: